Pu Luong Paradise
National Highway 15C, Thanh Lam, Ba Thuoc, Vietnam
Thanh Lam, Ba Thuoc
Updated on 28/06/2025
Check-in / Check-out
Reviews
Review Score
Has 14 reviews on Agoda
Cleanliness - 9.0
Facilities - 8.7
Location - 9.1
Service - 9.8
Room Quality - 9.0
Positive points: Everything was perfect— the staff was so friendly and accommodating, the food was delicious, and the grounds, rooms, and views were breathtaking! We are not typically “resort people” but decided to splurge a little (by VN standards, not USD!) and it was so worth it. We will never forget our stay here!
Positive points: Really nice setting in a lush garden with wonderful views of the valley, very welcoming staff and large room. Restaurant is very tasty, we enjoyed breakfast and dinner 5 days in a row! Many treks to start right from the paradise resort, or short Moto taxi ride to Don village
Negative points: Mattress was a bit hard. Bath and toilet for the family room are across a floor and shared, no problem when few people in the hotel but in high season it could be.
Positive points: Location was perfect
Negative points: The rain.. haha
Negative points:
Our experience at PuLuong Paradise was a mix of highs and lows. The staff at the resort were incredibly friendly and welcoming, which we appreciated. However, our stay was not without its issues. Initially, we were given a different room than the one we had booked. The room was smaller but with its own bathroom- so it was ok. We decided to stay for our two-night booking regardless. However, after the first night, the staff informed us that they needed to relocate us to a nearby motel to accommodate a larger group. This was offered free of charge, but unfortunately, the motel did not meet our expectations for comfort, especially considering we were on holiday. Feeling disappointed, we decided to switch to a different hotel for the remainder of our stay. On a positive note, we were only charged for the first night at PuLuong Paradise, and as an apology, the staff invited us to dinner on our second day. This gesture was a nice touch and somewhat alleviated our frustration.
In summary, while the staff at PuLuong Paradise were friendly and tried to make amends for the inconvenience, the overall experience was not what we had hoped for. The initial room switch and the subsequent move to a less comfortable motel impacted our enjoyment. The dinner offered as compensation was appreciated, but it couldn't fully make up for the disruption in our plans.
Positive points: the views and the food was amazing, also the staff was very friendly
Negative points: there were many bugs!! even tho we had a mosquito net over the bed, they still mad it inside :((
Positive points: Big and beautiful room. The staff is always available. The food is great. Surprised with a nice traditional party the first night.
Negative points: No isolation, so it can be cold when the temperature outside is low. Hard to discuss with the staff as they do not speak english. The shared bathroom with the dormitory was pretty messy after the first night but was never cleaned. The place is quite isolated in the mountain, so that you are quite dependant on the hotel's restaurant to eat. But the organisation around the restaurant could be better: There is no menu for the food, you do not know the price of the food until the check out, the hot beverage often came out cold...
Review: Từ service nhân viên, phòng ốc, không chê được điểm nào. Phiến bếp trưởng nấu rất ngon, cực kỳ nhiệt tình. Chắc chắn phải quay lại
Positive points:
We had the suite and it was amazing! Glass on three sides with beautiful views of the valley.
Also the pool was a nice refresher after a long day.
Review: Kỳ nghỉ tuyệt vời. Phòng view đẹp, đồ ăn ngon, nhân viên thân thiện, nhiệt tình
Positive points: It would be helpful if there was a menu to choose from in the restaurant.
Review: Khung cảnh thiên nhiên tại Phù luông còn hoang sơ, có nhiều nét giống các tỉnh Tây Bắc, người dân thân thiện, nhiệt tình với du khách, nhân viên phục vụ nhiệt tình, chu đáo, do ở 1 đêm nên để cảm nhận được nhiều cảnh vật và con người nơi đây cần phải quay lại lần sau nữa.
Positive points: Very kind staffs. Though they don't speak english, they are helping you with kind hearts. Great value option in this area.
Negative points: Hot shower didnt work perfectly for me.
Review:
Chúng tôi đã có 1 kỳ nghỉ tuyệt vời tại Puluong Paradise.
Vị trí thuận tiện.
Phòng nghỉ đẹp mộc mạc,, mang yếu tố bản sắc và truyền thống
Cảnh quan trong và ngoài khu rất đặc trưng, hoà quyện thiên nhiên.
Dịch vụ tốt, đồ ăn ngon và nhân viên nhiệt tình
Sẽ quay lại vào dịp tới.
Review: Nên thử, nhân viên thân thiện
Review: Đây là 1 điểm đến tuyệt vời,nơi chúng ta có thể hoà mình vào thiên nhiên. Resort đẹp, nhân viên nhiệt tình và đồ ăn ngon!
Review: Phòng ở tiện nghi, cảnh đẹp, nhân viên rất thật thà, nhiệt tình
Amenities & Facilities
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Internet
- Internet service
Food & Dining
- Bar
- Restaurant
Entertainment
- Swimming pool
- Outdoor pool
- Pool facilities
- Pool with a view
Transportation
- Free parking
- Airport shuttle
Amenities
- 24-hour front desk
- Non-smoking rooms
Languages Spoken
- English
- Vietnamese
