Novotel Suites Hanoi

5 Duy Tan Street Cau Giay Ward, Cau Giay, Hanoi, Vietnam

Cau Giay, Ha Noi - 5,8 km to center

Cau Giay District

Updated on 28/06/2025

Check-in / Check-out

Check-in From 14:00

Check-out Until 12:00

Property Highlights 12 specs

Rooms: 151

Floors: 17

Year built: 2015

City center: 8 km

View more +8

To airport: 25 mins

Restaurants: 1

Bars & Lounges: 2

Non-smoking rooms: Yes

Breakfast fee: 420000 VND

Daily Wifi fee: 0 USD

Parking fee: 0 USD

Voltage: 220

Reviews

Review Score

Has 1336 reviews on Agoda

Cleanliness - 9.2

Facilities - 9.2

Location - 8.8

Service - 8.6

Room Quality - 8.8

6.8 Stay for 2 nights at hanoi - neha 29-04-2025

Review: It was a great stay at your hotel in hanoi. We really enjoyed the breakfast buffet with lots of varieties. Your restaurant couldn’t deliver to our expectations and was very pricey. Staff was very good and services was great. Overall good hotel and worth.

10.0 Exceptional - Liezel 19-01-2025

Positive points: Staffs speak English and are very helpful, breakfast was excellent, probably the best Pho I have tried in all the places I’ve been.

Negative points: Kinda far to the center and airport

10.0 Best value - RB 30-12-2024

Positive points: Good value for money

Negative points: nothing

8.0 Very good - Dipak 06-04-2025

Review: GOOD

8.0 Great for families. - Saowaphaphan 20-07-2024

Positive points: Good location with many restaurants nearby. Very friendly staffs.

2.0 Acceptable - Amisha 01-04-2025

Review: When customers are in trouble and need hotel to help or treat you better it shows level of customer service a hotel has.nNovotel suits failed to it. After being long time customer I am very disappointed. Booking 5 nights with them I had to cancel travel because of unexpected circumstances I requested to cancel or give credit to use in future but they denied it.

10.0 Exceptional - Manav 17-06-2024

Positive points: Staff good, eager to help, problem solving,providing alternates

9.2 Exceptional - Kean 30-03-2025

Review: Memorable stay. Victor Trang, the duty manager has rendered an exceptional service. He went out of his way to provide us with very helpful advice & made the neccesary arrangements.

9.0 10 points for the staff. The best in Hanoi I’ve seeb - Phan 29-05-2024

Positive points: Everything except for the AC

Negative points: The AC in the bedroom ain’t the best. It was quite hot at night. nnAlso the bathroom does not have ventilation so it’s kinda.. weird

10.0 Novotel Hanoi - Zhi 25-03-2025

Review: excellent stay

8.0 ok for business travel - MattInDubai 13-05-2024

Positive points: fast check in and out

Negative points: breakfast buffet. ice cold eggs, bitter espresso and stale bread

7.6 Hotel facility - Huu 12-03-2025

Review: Very good facilities. Breakfast , is delicious.

10.0 Exceptional - Bala 11-05-2024

Positive points: Staff, Cleaniliness, Room Size, Location

Negative points: none

8.8 Excellent - Deepak 08-03-2025

Review: Ideal for Family traveller's....each suite has 2 rooms, kitchenette...and 2 baths.

8.0 Very good - Goutam 02-01-2024

Positive points: Food is good and staff behaviour is excellent. The are attenive and try for their level best.

Negative points: Communication with any staff is little bit problematic which may be looked into if possible. Otherwise good in all respect since Novotel is well-known International Brand

9.0 Excellent - Quan 01-08-2023

Positive points: Staffs are friendly. Location is good for visiting My Dinh National Stadium. There are good restaurants and coffee shops nearby. Room and breakfast are both okay.

Negative points: For the term good value for money, I think there are better options.

6.0 Above average - Bruce 19-11-2022

Positive points: The location was convenient for me, room was spacious and the staff is friendly.rnrnRoom cleaning service is okay.

Negative points: this is not business travel friendly, as my laptop requires a different adaptor. Have been calling the reception a few times for adaptor, even though they said they will bring it up, but no actual response. rnrnThe price for the facility and room I think it is a bit steeped compared to other 4* hotel within the same location. This comes from first hand experience when I checked out other hotel 500 meters away.