HERO Hostel - Billiards

D. Tran Nguyen Han Street, Chau Phu B, Chau Doc, An Giang, Vietnam

City Center / Riverside, Chau Doc

Chau Doc

Updated on 28/06/2025

Check in / Check out

  • Check in time 14:00
  • Check out time 12:30

Reviews

8.6

Review Score

Has 168 reviews on Agoda

Độ sạch sẽ - 9.1

Tiện Nghi - 9.0

Vị Trí - 8.8

Dịch Vụ - 8.3

Chất Lượng Phòng - 8.6

8 Good - Garth 09-02-2026

Positive points: Good stay, convenient location, close to boat dock | nice staff, clean, quiet, good WiFi, private bathroom | no window, but no issue, arrived after dark, depart before dawn | overall good value

10 Excellent Choice - Llewellyn 21-04-2026

Review: Worth the price payed 👌 highly recommend 👌

7 Very good - Matilde 27-01-2026

Positive points: Very good location and comfortable room. The staff is really nice.

Negative points: Could be a bit cleaner

3.6 Acceptable - Ngoc 19-03-2026

Review: Chổ nghĩ rất ồn nhất là vào ban đêm và gần sáng, trong phòng lại có gián, không có ấm nấu nước nóng và trà cà phê như mô tả. nhà tắm không có nước nóng

9 Good to stay - Nhi 04-01-2026

Positive points: The location is so good and the staff are helpful and friendly

Negative points: No elevator, and the hall is kinda dark to me

10 Superb and friendly hostel close to the riverfront - Globetrotter118 11-03-2025

Positive points: The room was just incredibly clean and everything worked perfectly fine. I liked that the washbasin was in the room and not in the bathroom, so you can wash your hands and brush your teeth without getting wet. This hostel is as close to a western country hostel you can possibly get. Everything was good from charging outlets to lightning. The WiFi is flying. It was a bit expensive compared with the rest of Vietnam, but the facilities are top notch. The large and cozy Cafe/bar on the rooftop was superb. It was lit up with lanterns at night. It came complete with table and chairs in all sorts of heights, to satisfy anybody's preference. Also lots and lots of charging outlets there, so perfect for work. The friendly and enthusiastic English speaking staff were always around. They also had bicycle rental...and it was a GOOD one. There's a Coop supermarket across the street. There's also a large common indoor aircon room for those that need to cool off. I really do not understand what people are complaining about here, and I did not mind the no window room. Facilities are more important to me. Staff actually wanted to put me up in a window room across the street, maybe because I'm older than most, but I convinced them to give me what I had booked.

Negative points: It was nothing I didn't like, but the description said kettle and it wasn't any.

8 Clean and cheap, just very small. - Christopher 22-01-2025

Positive points: Clean room, good wifi, good price, friendly staff. 3 minute walk to the ferry boat to Phnom Penh.

Negative points: Very small room. Also bathroom has no shower curtain/area, so always water all over the bathroom floor, quite annoying.

10 Lovely place - Helen 08-02-2026

Review: Very close to the Victoria dock, large supermarket opposite, well located for restaurants and spas and lovely staff. Great all rounder.

9 Clean and comfortable! - Jocelyn 14-01-2025

Positive points: - Great central location very close to the river (and the docking point of the boat to/from Phnom Penh), lots of restaurants, etc - Clean rooms - Staff was very helpful and helped us arrange transport to local sights (we even played billiards on the last day!)

Negative points: - Room a bit on the small side - Windows were frosted so you couldn't see out of them

6.4 Good - Duv 07-12-2025

Review: Ok only to stay to reach the pier for the ferry as it was only walking distance.

Negative points: however there were no curtains so the outside light came in at night, and in the morning it got bright early

10 Wonderful. Highly recommended - Tam 26-03-2024

Positive points: The staff is very friendly and helpful. They even help with sending lost items to my address after the stay

8.4 Good hotel for short stay - Ilse 18-10-2025

Review: The hotel was conveniently located in Chau doc and the employees were lovely! They helped me book onward travel and were very kind and helpful. Room was spacious, although the bathroom was tiny and the shower located about the toilet (not practical). The bed was really hard, rest of the room was great. Good stay for a few nights

Negative points: The bed is a bit hard

4.8 High price - Long 24-09-2025

Review: Air conditioner not cool

Location