Motel Hoa Ly

Điểm trừ: 1. This homestay overcharged me. When I arrived, I said immediately that I have a booking from Booking.com. And I said it via Google Translate, so there was no problem in understanding due to lack of English skills. Having booked from the laptop and not having printed out or saved the confirmation on my phone, I asked the employee to remind me how much I should pay. She said “250.000 dong”. So I paid. Later that day, I double-checked my booking: it turned out that I had to be charged 219.000 dong. So, it wasn’t a mistake due to a misunderstanding: she overcharged me on purpose, hoping I won’t notice. The difference was refunded eventually, though.
2. The owners of this homestay are noisy. They had dinner at 9 pm, and one woman was shouted throughout the dinner. Crazy!
3. There was an unpleasant hissing noise at night, at a certain pitch disturbing to the human ear. I failed to identify where it was coming from. But only when I switched off both the AC and the fridge did it go away. Meaning I had to spend the night without an AC.
Neeedless to say, given the shouting and the noise / lack of AC, I had a terrible night.
4. There is no reception. There is just a chair, and an old woman was sitting there when I arrived. However, after overcharging me, she disappeared, and no employees were seen again that day. Clever trick!
5. There are two big dogs in the lane where the homestay is. One of them runs around and barks at customers. The other one apparently lives at the homestay.

Điểm trừ: Woke up with tons of bugs in my bed

Điểm trừ: A full bed size sheet would be nice. But for the price I can go without.

Điểm trừ: Nothing, really .

Điểm trừ: Poor customer service! Stayed 2 nights: ac was broken so we were moved to another room. Host wanted us to move us back for the 2nd night when we said we didn’t want to move again, charged us more for the room (b/c it was bigger than we booked). No soap. Leaky faucet, poor wifi. Rented a moto that broke down- still charged full price. Little ants in the bed and one small blanket for 2 people in a king bed. Lesson: you get what you pay for.

Điểm trừ: Bed and pillows were a bit on the hard side for me.