A25 Premium Hotel - 12 Ngo Si Lien

Review: Linh reception very good

Positive points: Very professional staff, responsive to our needsnManager Phan Thanh was very helpfulnFront desk was available 24/7, the overnight gentleman was incredibly accommodatingnCleaning staff, security were very respectful, Em Kim and Em Locnn10 min drive or 20 min walk into the old quarter

Review: The rooms are clean, the service is good, the staff is polite and enthusiastic, and the receptionist Dieu Linh works very quickly.

Positive points: The receptionist Ling in hoa was super nice. We like the buffet, plenty to choose from. The location near the public market makes the vibes of being one with locals, too. It was.worth our while.

Review: Linh very good

Review: Staff so warm and location so good walking distance to many tourist location in Hanoi or even just 5 min grab bike

Positive points: Good enough.

Review: This was a nice hotel with very friendly and helpful staff. Breakfast was very good and the location walking distance to quite a bit. The only draw back of this hotel was its beds. They REALLY need new mattresses!!!!They sucked and we both woke up in the morning sore. You could feel springs coming through and they were really hard. Other than that, it was nice.

Review: It’s really hard to find such quality room at this price around the city centre. The services was flawless and made you feel absolutely like home. Hang was super supportive. Everything was delivered timely. Absolutely a 5 star service.

Review: The room was dirty and the toilet was faulty. Water cannot flow down and door is spoilt

Review: The room is clean, staffs are helpful. It quite small for a long stay but we only get back to sleep daily so it is not a big problem.

Review: I found some kind of strange vegetable in the market. But found out from the staff it was supposed to be cooked to make it edible. They offered to cook it for me and did. I’ve never had service like this before!