北干巴鲁诺富特酒店 (Novotel Pekanbaru)
JALAN RIAU NO. 59 Pekanbaru, Pekanbaru City Center, Pekanbaru, Indonesia
Pekanbaru City Center, Pekanbaru - 市中心
更新时间 28/06/2025
入住 / 退房时间
印度尼西亚 不容错过的活动
评价
评分
在 Agoda 上有 1238 条评价
清洁度 - 9.0
设施 - 8.9
位置 - 8.7
服务 - 8.6
客房质量 - 8.6
评价： reached at 3pm and staff didnt let me check in due to previous customer was a member and they are having late check out privileges. ended up check in around 4pm when it was supposed to be 2pm. staff didn’t do anything about it. run water on the bath tub and the water is yellow. staff casually said they just changed the water tank and the dirt is coming out from our room toilet pipe. run the water for 2 hours, still yellow. toilet bowl is not clean and have alot of ants. during my few hours stay, the receptionist ignored all my feedback and being rude.
优点： The place has good location
缺点： The TV was broken
评价： Ac at lobby not working nCheck-in staff need to be reminder which room i bookednAlready request baby cot but they don't prepare it and said they out of it without being sorrynRoom carpet very dirty nWorst experience at 5 star hotel ever
优点： location
缺点： room i stayed in was really run down, bath room in particular showed significant wear and tear, gymnwas half functioning with most equipment broken
评价： Looks old even though clean
优点： Location is great
缺点： A bit old
评价： Understand from local people that the hotel is popular for rich people. I reviewing this hotel comparing with hotel at Jakarta. nn+ The bed is ok. Comfortable and clean. There was a sofa bed as well. n+ The toilet was separated from the shower. n+ TV channels quite variousn+ Breakfast was ok. Sometime according to my appetite, someone notnn- the swimming pool not exclusive for hotel guest. When I was there, there were a lot of children from outside hotel for swimming lesson. Not comfortable at all. It's become worse due to small swimming pool size. n- water pressure not really goodn- hot water can't be adjustedn- the window curtain had dust. Because of you have dust allergic.
优点： None except location in city center
缺点： During my Jun visit I need to argue hard just to get on time check in at 2pmnnOn my next visit, Aug 1st, I got rook 701 near ballroom that was noisy until 12 midnight. Since the elevator was switch off all guests from ballroom passing by the corridor in front of my room while talking noisily. I called 1am asking to have securiry to guard the corridor but none coming and still noisy until 2am.nnDay later I rent 3 rooms and none was ready at check in time until I argued with duty manager to vet the key only at 3pm.nnMy5th day was equally awful as one of room 1205 was broken SDB, door and phone. The worse thinf is that one of officer from pantry refuse to help me contacting with the office and he said that this is not his part.nnYou can judge from my experience.
评价： clean, cozy and strategic location. Breakfast need to improve.
优点： location is great - right next door to Mal Ciputra so very convenient for the supermarket, restaurants, cafes and even cinema. good for a short stay in PKU but gets very busy esp over weekends.
缺点： check-in could have been more efficient. preferred to have bottled water instead of water being topped up in a glass flask. that feels like hotel is trying to scrimp and save on what used to be standard amenities before covid.
评价： Clean room with helpful staff. So nice of them to allow early check in as my flight arrived around 11am and they have nice breakfast spread too
优点： Good location & service mind
缺点： Towels smell musty.
评价： Great
优点： good
缺点： nothing so far
评价： n
优点： The cleanliness , location , and friendly staffs
缺点： the breakfast was less if compare to the price we pay, its better if more variants of food choices and coffee machine
评价： Super recommended fir vacation or business
评价： Good and good
设施与服务
娱乐设施
- 游泳池
- 室外游泳池
- 室内游泳池
- 健身中心
- 水疗/桑拿
- 水疗中心
- 按摩
- 儿童泳池
使用语言
- 英语
- 印度尼西亚语
无线上网
- 所有客房均提供免费Wi-Fi！
- 公共区域无线上网
- 互联网
- 互联网服务
餐饮
- 餐厅
- 池畔酒吧
- 厨房
- 共用厨房
- 户外烹饪设施
- 自助早餐
- 酒吧
- 亚洲风味早餐
- 咖啡厅
交通
- 接送服务
- 内部停车场
- 出租车服务
- 免费停车
- 机场接送
- 汽车租赁
设施
- 洗衣服务
- 免费瓶装水
- 特殊活动视听设备
- 每日客房清洁
- 快速办理入住/退房
- 电梯
- 送餐服务
- 24小时入住
- 干洗服务
- 有线/卫星电视
- 保险箱
- 医疗服务
- 会议/宴会设施
- 24小时前台
- 行李寄存
- 可乘电梯抵达
- 吸烟区
- 无现金支付服务
