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在 Agoda 上有 602 条评价
清洁度 - 9.0
设施 - 8.9
位置 - 8.9
服务 - 8.8
客房质量 - 8.8
评价: Amazing
优点:
Loved everything about FLC Luxury Resort. Peaceful, calm, hospitable, and lovely staff and super nice amenities. The luxury villa was not only charming but comfortable and resourceful.
👌
缺点: Everything was perfect.
评价: All good
优点:
I would like to share my impressions from my vacation at FLC Resort Luxury Samson.
We stayed there in the middle of November, 6 nights from November 17 to 23, 2024, in a deluxe room with an ocean view.
As it turned out it was low season in the town of Chamchon and at the resort itself, there were almost no tourists. Hotel manager Mr. Hop said that in summer the resort is crowded. My special thanks to Mr. Hop for his attention and help!
I was surprised by the low ratings of the resort on booking and other sites, because we had just an unforgettable vacation, the most real luxury from the beginning to the last minutes.
I have read many reviews that the staff does not understand English well. Indeed not all staff speak perfect English, but nowadays google translate solves this problem in seconds. There is excellent wi-fi all over the hotel, I had no problems watching movies or having meetings online.
We stayed with my daughter in an ocean view deluxe room with a private pool and it is truly an unforgettable experience. The ocean is beautiful and the lush very well maintained plants around the houses and along the beach are pleasing to the eye and create shade. For relaxation lovers, this is the best choice because the noise of the ocean makes you forget everything.
I saw complaints in other reviews that there is no beach and there is only a concrete wall. That's not really the case. I think that what FLC Samson has done is brilliant, because on the border of the land and the beach there is a concrete fence with poured stones, which prevents the ocean from eroding the shore and the shore remains very green, there are palm trees and conifer plants, and you can go down to the beach by numerous stairs. The regular beach starts outside the resort borders in the town, it's a 5 minute walk.
缺点: -
评价: The FLC Sam Son resort is not only beautiful but also very comfortable. Everything, from the rooms to the services, is meticulously taken care of, creating a comfortable feeling for guests.
优点: Everything was good , definitely coming back
缺点:
Villa Pools aren’t warm, also the reception could improve on follow up , if you don’t understand English, don’t say yes or look away call someone who can.
It prevents any delays or misunderstandings
评价: I like the atmosphere here, it is very pleasant and relaxing. The resort is very modern yet still retains a cozy feel, and the staff is very friendly.
优点: Very nice rooms with own pool and a see view. Beautiful and calm resort area with nice staff.
评价: Fantastic
优点:
We enjoyed our stay at the pool suite with view on the beach! The villa is huge with heigh ceilings and a lot of daylight. The bed is very comfortable and big (wide) but if you're really tall you're feet might stick out.
Breakfast is delicious and very varied.
The swimmingpool and the spa are amazing, very pretty.
The staff is incredibly friendly and attentive. They help you with ordering a taxi to do some groceries and overall they want to make your stay to be as pleasant as possible.
The private beach is swimmable but the water is a bit sandy and sometimes some trash comes onto the shore. It is nice to have a stroll on the beach though.
The resort is a little bit run down, but overall it's a beautiful little paradise. The resort is a great place to calm down and have a relaxing holiday with your friends or family instead of exploring. I really recommend if that's what you're looking for :)
缺点:
We came in low season (August) so there were not many guests.
It was sometimes hard to communicate with the staff in English (they tried their best wich was amazing though) but beforehand we communicated about a gluten allergy and the staff couldn't tell us which meals were gluten free (mainly due the English skills). And sadly there were also no gluten free options (pasta, bread etc.)
A tip for the restaurant would be to have the menu updated and showing little symbols which each meal (vegetarian, vegan, gluten free etc.)
In this hot climate there were a lot of bugs and the frontdoor had a little gap (so we put a towel on the floor at night) to keep the bugs out.
I'd loved a few utensils in the kitchen (just fork, knife etc, not much more).
I'd also loved a folder in the hotel room with basic information about the resort! Like opening times for the restaurant, public swimmingpool etc. And a map! That would have been great to have at the start of the holiday and I think more guests would appreciate that.
Thank you for the stay!
评价:
For the first time experiencing FLC, the staff were cheerful and enthusiastic. Although the rooms were a bit rundown, I was satisfied with the service. THE HIGHEST RATING IS FOR THE EXCELLENT SERVICE ATTITUDE OF THE FLC BUGGY STAFF. A perfect score for the electric vehicle drivers they are the ones who interact with customers daily. For me, that's a significant plus when managing the fleet and training a team like that – they are incredibly enthusiastic.
Signed: Hoàng Thanh 10-2024
优点: Everything is perfect
评价: I visited not during the tourist season, so the restaurant was closed and there wasn't much food. However, I really liked this place to stay, it's beautiful, clean, and comfortable.
优点: Excellent breakfast, excellent service, spacious room exceeded expectations.
缺点: Room network crashed in the night. Everything in the room went out (electricity, cable, etc.) Electric cart service wasn’t always accessible. Phone in the room was out of order.
评价: I was truly impressed by the FLC Sầm Sơn upon my arrival. Every aspect, from the architecture to the service, is carefully designed. The luxurious rooms are well-equipped with spacious balconies to enjoy the sea view. The buffet breakfast is varied, and the quality of the dishes is excellent. The private beach and the pool offer a perfect setting for relaxation.
评价: Close to Hanoi
评价:
Customer service is Horrible
There are no place to sit and put my laptop in the room.
I asked for just an IBM Table and they cannot give. The staff said that her boss disagree to provide.
设施与服务
使用语言
- 英语
- 越南语
无线上网
- 所有客房均提供免费Wi-Fi!
- 公共区域无线上网
- 免费无线上网
- 互联网
- 互联网服务
餐饮
- 早餐餐厅
- 供应午餐的餐厅
- 池畔酒吧
- 供应晚餐的餐厅
- 自助早餐
- 厨房
- 酒吧
- 咖啡厅
- 餐厅
- 客房早餐
- 户外烹饪设施
- 亚洲风味早餐
- 私人用餐区
- 儿童餐
交通
- 接送服务
- 内部停车场
- 出租车服务
- 机场接送
- 汽车租赁
- 免费停车
- 自行车租赁
娱乐设施
- 卡拉OK
- 高尔夫球场(酒店内)
- 健身中心
- 水疗/桑拿
- 水疗中心
- 按摩
- 划独木舟
- 高尔夫球场(3公里范围内)
- 蒸汽浴室
- 票务服务
- 儿童俱乐部
- 夜总会
- 瑜伽室
- 游泳池
- 水上乐园
- 私人海滩
- 网球场
- 室外游泳池
- 乒乓球
- 室内游泳池
- 台球
- 儿童泳池
- 迷你高尔夫
设施
- 禁烟房
- 干洗服务
- 礼品店/纪念品商店
- 共用休息室/电视区
- 有线/卫星电视
- 保险箱
- 会议/宴会设施
- 24小时前台
- 外币兑换
- 免费迎宾饮品
- 行李寄存
- 吸烟区
- 洗衣服务
- 无现金支付服务
- 每日客房清洁
- 免费瓶装水
- 私人泳池
- 快速办理入住/退房