The Westin Surabaya

Đánh giá: the hotel’s staff are very helpful, hotel’s room is comfortable and clean, also the buffet breakfast is exceptional. thank you

Điểm cộng: Perfect location, connected to shopping mall. Room was spacious and nice. Perfect staycation with family.

Đánh giá: good and comfort

Điểm cộng: The room is very comfortable, direct access to the mall

Đánh giá: Room service oknFood excellencen

Điểm cộng: Welcoming service is excellent rnBreakfast choices is a lot n the taste is good rnThe hotel location is connecting to Pakuwon Mall that’s very ideal when we stay here during Eid Mubarak holiday .

Điểm cộng: A great room with the best service. nBest location, just above the biggest mall.

Đánh giá: Kids activities should be improved by adding more coloring pics and beads for jewellery making. When staff was asjed for more coloring pics, the reason given was running out of pics. The staff could be more initiative in taking action for what is lacking knowing that the place was packed with kids. Kids were told not to run around while there was not any hands on activities to keep them busy. The staff shoukd realise that provided hands on activities could keep the kids from unwanted chaotic playground.

Điểm cộng: Staff member really nice and all service are satisfying. The room giving out the clean and relaxing vibe. Food in club longue was exceptional!

Đánh giá: Good location, clean room, and superb staff service.

Điểm cộng: Loved many aspects of my stay - beautiful interior decor, clean & spacious rooms, proximity to the shops & the fabulous staff! 😊nThe hotel staff are attentive to detail & will go the extra mile, which is especially important since I had an elderly parent on a wheelchair in my travel group. Truly appreciate the efficient transport arrangement by the concierge, the signature welcome at reception, the cute elephant towels by housekeeping and the accommodating staff at Magnolia & Club Floor! I would definitely choose to stay at the Westin again when in Surabaya!

Đánh giá: good hotel, good staff

Điểm cộng: Clean, and amazing

Đánh giá: Awesome experience to stay here

Điểm cộng: Very comfortable bed. View of the city. Attached to shopping mall.

Đánh giá: Very clean room. Friendly staff. Breakfast is complete.

Điểm cộng: We absolutely love everything about Westin Surabaya and we would definitely come back and stay at the Westin Surabaya next time. Best buffet breakfast, well maintained facilities, friendly and helpful staff, great location above the mall.

Đánh giá: Nice

Điểm cộng: The hotel is super cleannn, comfortable, the services are super excellent and the staff is very warm and make us feel so special. Dirwct access to pakuwon mall as well.nFor sure this hotel will be my number 1 favourite hotel in Surabaya.