Shinta Guesthouse

Điểm trừ: Very shady/unethical place. When I was booking, I paid extra 20 Euros to get the queen size bed, but the frontdesk staff says, I won't be getting the queen bed cause it's not available. I complain and was manage to get the room I wanted. But there was interesting twist to it. We got there around 7AM and had to wait until 2PM to get into our room. when we got into the room bedsheets were wrinkled and looks like it hasn't been changed out, so I ask for new bedsheets and duvet covers. What's interesting was that that room I got in was empty since previous nights, according to the housekeeping.... which means they had room with queen bed was available at 7AM when we got there. Room was available but made us wait until 2PM (the check-in time) was really weird... rnThe dirty and filthy pillows, duvet and the mattress... they were disgusting!!! I only took pictures of pillows but trust me, the whole duvet inside the cover, the mattress were full of yellow spots and take a look at there electric kettle!

Điểm trừ: The internet was a bummer all the time had to write password. The rooms are extra noisy, not fully closed window. The shared bathroom was depressing, it was in the staff area, and had only gel. Naive of me, I thought the shared bathroom would look like the ones in the picture, nevertheless, it only had COLD water! Imagine coming from Bromo at 6 degrees full of dust and a cold shower is the only thing waiting for you. Do not make the same mistake as me, pay more for the regular room.

Điểm trừ: Nothing

Điểm trừ: The room was dirty and had many stains on the linen.nnThe towel didnt look good either, my friend got a towel with some holes on itnnThe AC didnt work. They replaced with what they said portable AC, but it was just a fan. nThe offered us room replacement, but it wasnt the same type of the room we had, even lower type. Then we swicthed the room with our friends'. The AC worked, but the bathroom door handle was broken, that i couldnt be opened from inside. nnThey have too many staffs but it doesnt look efficient, they smoked and did chit chat at the living room, meanwhile the rooms are not well maintained.

Điểm trừ: I liked everything

Điểm trừ: NONE