Shangri-La Jakarta

Review: No doubt the staffs are very friendly. Buffet is good. nnOnly two things not up to my standard, no convenient stalls near by if you are hungry at night. nnThe carpet in the room looks dirty.

Positive points: The breakfast was fantastic! I would come back just for that!

Review: Very nice

Positive points: Spacious rooms and great staff. The Spa massages are incredible. Love this hotel.

Review: Sangat menyenangkan menginap disini, yang pasti kidsfriendly. Meski ramai tetap terasa kondusif. Staff juga sangat ramah. Terima kasih.

Positive points: Nice hotel nWe loved the pool and the breakfast is amazing

Review: Thank you so much

Positive points: Incredible service. Perhaps the best that I’ve had anywhere in the world. I had a travelers bug, so the accommodating in-room service was great. Staff even greeted me by name occasionally. Such HOSPITABLE & caring staff!

Review: Check in & check out process was fast & easy. I stay 2 nights for scientific meeting in Deluxe room king with my daughters, (without breakfast). We enjoy the gym facilities, the swimming pool was cool, my daughter tries the jacuzzi & sauna... All hotel staff are friendly to visitors.. overall we enjoy stay @ ShangriLa hotel Jakarta..

Positive points: Check in process is easy and fast. All the start is very friendly and helpful. The room is cozy, the bed is comfortable.

Review: Graet hotel for family. Staff were super helpful

Positive points: Swimming pool, the breakfast and all the staff make us feel at home especially mba Lia at satoo, mba Kristi and Putri at lounge

Review: Always good memories when stay here

Positive points: The lounge service and hospitality is best and kids love the pool.nnMost of the staff goes extra mile to ensure we enjoyed the stay. Special thanks to Charlote in horizon who helped us with late checkout so the kids can enjoy the pool longer, mas Eko & Robert also from horizon who always kind to welcome us with great services.

Review: First I didnt like the Receptionist when check in. But another staff was good. She allowed us not to move to another room cos we extended our stay.. very helpful…

Positive points: Room bigger

Review: Happy to stay here with family, friendly staff, clean room, good food, good location, and also good facilities

Positive points: We had a wonderful stay at Shangri-La Jakarta! The rooms were spotlessly clean, and the staff was incredibly welcoming and friendly. A special mention to **Murniati**, the hostess, who made us feel very comfortable. At the breakfast buffet, the staff was exceptionally kind and attentive. I didn’t catch all the names, but many of the ladies went out of their way to take care of us.nnOur daughter came down with a cold during our stay, and to our surprise, the hotel has a small clinic with a doctor, which was really convenient and helpful. Highly recommend this hotel for both its excellent service and comfort!

Review: A little disappointed at the standard of service, especially housekeeping. Toiletries were rationed to the minimal, literally need to “beg” for more shampoo and quality of toiletries were not matching with the hotel class

Positive points: Clean and the Bats good music ! Great people !