Serenata San De Hanoi Hotel

Đánh giá: Clean quiet central location. Extraordinary staff, recepttionist and waiters. Breakfast with high quality of food, pressed fresh juices

Điểm cộng: I love the location. It's not on a touristy street, although lively with money changers and motorbike upholsterers. But its right in the middle, between the Palace of literature and citadel in one direction, and the old quarter the other ... 10 to 15 mins to each. Right next to train street. The breakfast is very good, both western and Vietnam choices.

Đánh giá: ok

Điểm cộng: Location was great
Staff super friendly
Very clean
Nice breakfast

Đánh giá: Hotel was great, room was clean and spacious. Location was ideal, near to all the tourist attractions. The staff were very helpful and polite, well versed in English, special thanks to Luca the receptionist for his wonderful assistance during my stay at the hotel. Will definitely come back to San Premium Hotel for my next visit to Hanoi. Thumbs Up 👍

Điểm cộng: Staff were very friendly and helpful room was huge for 2 people. Location was in a quiet street in the Old Quarter

Đánh giá: Very nice clean hotel with all necessary amenities. Rooms are a bit small but managable , breakfast is awesome and each and every staff is well behaved and friendly.

Điểm cộng: The breakfast buffet was great! It included both Vietnamese and Western options.

Đánh giá: Communications was a bit slow but Macie dealt competently with my group's mess of bookings (9 rooms spread over 5 bookings). All went well in the end, though I had to move room during my stay.

San Premium is a popular hotel, it was full during our stay. The breakfast buffet is good but was occasionally overwhelmed (ran out of seats).

Location is good with access from both sides of hotel from 2 streets. However, that is also a problem as there can be confusion as to which is correct pick/meet up address!

Staff was helpful in arranging Grab to airport without mark ups.

Điểm cộng: We absolutely loved our stay at the hotel! The staff were so incredibly kind - they remembered our names ever since check in and were always so friendly and helpful. After a long day of activities, it was so nice to come back to the comfort of the hotel. The breakfast in the morning was also perfect! We had all the amenities we needed, the bed was very comfortable, and we could login to Netflix on the tv which was awesome! Location was also fantastic, <5 minute walk to train street!

Đánh giá: Communications was a bit slow but Macie dealt competently with my group's mess of bookings (9 rooms spread over 5 bookings). All went well in the end, though I had to move room during my stay.

San Premium is a popular hotel, it was full during our stay. The breakfast buffet is good but was occasionally overwhelmed (ran out of seats).

Location is good with access from both sides of hotel from 2 streets. However, that is also a problem as there can be confusion as to which is correct pick/meet up address!

Staff was helpful in arranging Grab to airport without mark ups.

Điểm cộng: Good value gym is not what you see in the pics it’s tiny rooms are tiny but you are not paying a fortune it’s good valve for what you are paying staff are good polite rest room is good if you don’t mind the size rooms are small definitely if you are working with budget and don’t care about the size of the room then good option

Đánh giá: Helpful friendly staff went out of their way to make sure everything was fine
Good selection at breakfast and afternoon tea appreciated
Clean comfortable room with good air conditioning even had free Netflix

Điểm cộng: Great mid tier hotel. Decent brekky and excellent staff.

Đánh giá: Location , breakfast and amazing staff. Highly recommend & I definitely come back!

Điểm cộng: Luca and Kevin went above an beyond to make our stay amazing! Luca even washed our baby's bottles every morning. The breakfast is amazing also. So much variety and fresh yogurt and fruit. The bed was comfortable

Đánh giá: Các bạn nhân viên rất vui vẻ nhiệt tình, bạn sale rất chuyên nghiệp, cảm ơn các em rất nhiều !!!

Điểm cộng: Breakfast was amazing. Staff was quick enough to translate us in English for any assistance.

Đánh giá: Nhân viên chăm sóc tốt dịch vụ sạch sẽ và đáng tiền

Điểm cộng: Location