Purana Suite

Đánh giá: ♥️

Điểm cộng: Breakfast was superb, with classic Indonesian as well as western options. It was beautifully presented. I essentially took a photo shoot of my colorful meal each morning. My room was very comfortable, it has nice touch to have both a rainfall shower as well as a stand-alone bathtub with a glass wall from bathroom to bedroom. My balcony was nice with a table and two chairs overlooking the wonderful pool, which I used daily. The landscaping around the pool was really beautifully done and very tropical, a nice place to cool down in the extreme humidity and get social with some of the other guests. A very nice unexpected touch was that "afternoon tea" was offered every afternoon from 3:00 til about 5:00pm, which you could have on your balcony, at poolside or in the restaurant: it included a choice of tea or Balinese Coffee plus the sweet or pastry of the day, offered up in a quaint basket, reminiscent of a bird-cage. The hotel also had a lovely spa with two separate treatment rooms. I had a wonderful hot stone massage. And there is an art gallery with several original paintings by different Balinese artists. Finally, as a woman traveling solo, I especially liked it that there was a free shuttle available for hotel guests to be driven to the shopping ares & other side of Ubud. I used the shuttle a few times especially in the evenings, when I first arrived until I oriented myself and felt comfortable to call a "GRAB" car for transportation. All staff were very pleasant and extremely attentive!

Đánh giá: Overall a very comfy vacation

Điểm cộng: The hotel staff were absolutely lovely! The best service we've received in Bali.

Đánh giá: Our stay was exceptional! The staff were friendly, and the room was beyond comfortable.

Điểm cộng: Spacious

Đánh giá: I've really enjoyed my stay. Decided to spoil myself on a solo trip. Made the right choice. The staff are extremely attentive. They've all learnt my name and are there for anything I need. The rooms are great and have all amenities. Small treats and personal treatment await. This is 5-star service at great value.

Điểm cộng: perfect location

Đánh giá: I stayed 3 night and had amazing experiences. Staff were very nice and beautiful room with completed amenity. I could have breakfast at my room which I liked besides pool area.
Only one things which districted me from sleeping were sounds from upper floor. Hope you can remind each customer to respect other customers at late night.

Điểm cộng: I stayed here for 3 nights last month and love, love, love the hotel! The staff were so helpful and friendly throughout my stay here: I rarely give a property 10/10, but Purana Suite Ubud totally deserves it for the exceptional service. The staff helped me carry my large suitcase up and down the stairs at both check-in and check-out, as there's no elevator at the property.

The breakfast was amazing: So many options to choose from, and I also love the option to have it at my balcony at my preferred time every morning (as communicated the night before). The suite is spacious and lovely, and the bed is super comfortable. Bottled water was replenished every day.

In terms of facilities/ services, I got the Balinese massage at the spa and also had dinner at the hotel restaurant one night: Both were very reasonably priced. I also used the free shuttle to Ubud City Center once (ideally prebook with front desk 1-1.5 hour before).

Hotel location is pretty good: Many restaurants, shops, spas and a lovely yoga studio (Heartspace) within a few minutes walk. It's about 30-minute walk to Ubud City Center, but the sidewalks in Ubud were mostly narrow, and sometimes blocked by other objects or damaged. (This has nothing to do with the hotel, but I find Ubud to be largely unfriendly to pedestrians: In addition to the sidewalk conditions, there are nonstop cars and motorcycles, which made it very stressful to cross the streets). Best to use the hotel shuttle or call a Grab.

I wish my stay were longer: Would highly recommend it to anyone visiting Ubud!

Đánh giá: Along a busy road but still quiet in the rooms. Can even hear birds in the morning. The massage and service is fantastic.

Điểm cộng: The food was delicious—from breakfast to high tea to dinners, we were never disappointed. Good price and quality. And service was impeccable. What is most impressive is that my traveling companion has a couple of food allergies and once we told the breakfast waitstaff, everyone in the hotel was aware and so careful about what was in each dish. It was very help and a kind gesture.

Đánh giá: I rarely write reviews, but my experience at this resort was truly exceptional and deserving of a 100% positive review! The front desk and entire team provided outstanding service that went above and beyond expectations. When we encountered some issues with our room, the staff were incredibly attentive and promptly helped us switch to a new room, ensuring our comfort and satisfaction.

Their warm hospitality and dedication to excellence have earned my heartfelt appreciation. I will definitely return to this resort and highly recommend it to anyone seeking an unforgettable stay. Thank you to the entire team for making our stay truly special!

Điểm cộng: Everything about this place is amazing. It is beautiful, specious and distant from most shops. The staff there are amazing and they will go above and beyond to assist you. I felt very special and safe staying here. It is a great place to stay in Ubud. I was very sad when I was leaving. Overall, one of the best places I have stayed at.

Đánh giá: Second stay here and it was perfect! No complaints

Điểm cộng: We love the location. The property is located about 30minutes walk from Ubud center. There are many cute little shops and eateries around the hotel. It’s very convenient.

Đánh giá: Booked Purana Suite Ubud but somehow the hotel informed they do not have partnership with Agoda. Actually Agoda booked with local in-between agent. In the end we were informed that we were booked at Purana Boutique Resort!!!!
Luckily, the Purana Boutique Resort was still good with its 2 bedroom Villa BUT it did not have the more common facilities like swimming pool and gym. Location wise was also not as good as Purana Suites.
😢

Điểm cộng: Location is very strategic, many restaurants are near the hotel. The breakfast is nice, big swimming pool, big room.

Đánh giá: Located in the heart of Ubud woth exceptional customer service. Definately would comeback next visit.

Điểm cộng: Everything was at the highest level we expected !
Best experience ever, nicest people and best location !