Novotel Jakarta Cikini

Điểm trừ: It is not really clean even when we asked the housekeeping to clean it. Some amenities are broken too like the refrigerator and vault. We have asked them to replace it so we can use.

Điểm trừ: The A/C wasn’t working, it was hot all the time even when we left it on for a long time, the bidet was turned off from the pump and when i turned it on it was leaking everywhere it means that they know about it and they turned off instead of fixing it, we found a cockroach in the coffee bar the last night of our stay.nnRoom service meals were unappetizing.nIt wasn’t a pleasant stay.

Điểm trừ: Narrow lane approach to hotel. Rooms on the small side.

Điểm trừ: Shower area does not have door. Bathroom area becomes wet. nRoom does not feel as roomy as the stated area. Room feels very narrow and cramped.nBeds are very small.nCommon area and carpeting are dirty.nProvide water in a glass bottle. I prefer water in a sealed plastic bottle. More confident that way.

Điểm trừ: Restaurant service and food was not nicenVery cheap comparing to other 4start hotelnI would rank their resultant 3 stars Max

Điểm trừ: Good

Điểm trừ: Wish there were more option for the lunch buffet, but the food itself was quite tasty already.

Điểm trừ: crowd management could be better when we're breakfast and unfortunately there's maintenance for swimming pool on day 1 and day 2 that make us have limited hour to swim. The maintenance should not be doing in rush hour of swim activity (morning and afternoon)

Điểm trừ: No more again at Novotel Cikini.rnThey don`t except Debit Card, only Credit Card.rnrnYou have to pay Deposit after check in or everything (Restaurant, Laundry etc) is locked.rnrnBut you cannot pay Deposit by Debit Card, even if you pay too much Deposit it takes month to get the overpaid money back.rnrnEvery good Hotel creates a bill which you have to pay at check out.rnrnNovotel Cikini not!!!rnrnFirst time and last time.