Hotel Santika Batam
9 Jalan Engku Putri Jl. Engku Putri No. 9 Tlk, Tering Batam Center, Batam Center, Batam Island, Indonesia
Batam Center, Batam Island - 4.1 km to center
Updated on 29/06/2025
Check-in / Check-out
Must-see activities in Indonesia
Reviews
Review Score
Has 2557 reviews on Agoda
Cleanliness - 9.3
Facilities - 9.2
Location - 9.1
Service - 8.7
Room Quality - 9.0
Review: A new and clean hotel near to the harbour. Staff is friendly and breakfast is good
Positive points: Spacious and clean room. Delicious and wide variety breakfast.
Negative points: Nothing
Review: Great place to stay! Clean, great location and great customer service. Very easy to check in, and the customer service at the counter had been very helpful. Highly recommended!!! Had a great experience overall. The breakfast too is very splendid. Will be back again....Yati 02-Jun-2025
Positive points: Near to the mosque and Batam center.nThe staff are friendly,helpful and the room is clean .
Review: We stayed from 30th May to 1 June.nthe hotel is close to Batam Centre Ferry terminal. the staffs are helpful and the hotel room are quite spacious and clean. Would definitely come back to stay here again and recommend to others on Santika Hotel Batam.
Positive points: New and clean room, close to ferry terminal and mall.
Negative points: It was heavy rain so some roads were flooded and there is no pedestrian crossing near hotel entrance, which faces a roundabout and two major roads. But not the hotel's fault.
Review: clean , convenient accessible near to mall near to ferry port and good breakfast
Positive points: Nice environment and clean
Negative points: Sound insulation not good enough if the room are facing the mosque
Review: Love it 🩷
Positive points: Close from port and Mega MallrnEasy to check in
Negative points: On the day, the room is beside the empty building.rnI feel inconvenience to stay room, where there is very strong smell inside bath room close to the mirror.rnI decide not to stay in Santika for next visit.
Review: bilik lovee sgt♥️😍
Positive points: Fantastic breakfast
Negative points: Less noise frm the music
Review: Good
Positive points: Excellent, no complaints
Negative points: None
Review: Nice hotel at Batam Center
Positive points: Awesome breakfast
Negative points: None
Review: saya dari malaysia sangat berpuas hati ..akan ke sana lagi
Positive points: It is our 2nd time here, staying at this hotel.nVery near from the ferry terminal and to Batam Megamall.nIt's all walking distance.nI just love the atmosphere of the hotel.nIt always smells nice, and the staff is very good
Negative points: None
Review: Caution before booking this hotel: nThe rooms are not soundproof, you can clearly hear conversations from neighboring rooms, elevator activity, and street noise. After raising this concern, the staff offered to change my room, but the alternative was a downgrade and equally noisy. I was informed that the hotel is not designed with soundproofing.nnThe male receptionist I interacted with was also not welcoming. Other issues included inconsistent hot water, sometimes hot, sometimes cold. Breakfast was okay.nnAdditionally, the hotel is located next to a mosque with loud broadcasts throughout the day until midnight, and there’s a construction site behind the property, adding further disturbance.nnOverall, I do not recommend this hotel due to the persistent noise issues, lack of sound insulation, and underwhelming service.n
Positive points: I love how i enter the hotel, and it's so welcoming. The smell of the hotel is sooooo nice. Everything is so clean.nThe breakfast buffet, the spread I'm spoilt for choice. The food is delicious.
Negative points: Nothing.
Amenities & Facilities
Food & Dining
- Buffet breakfast
- Bar
- Restaurant
Entertainment
- Outdoor pool
- Fitness center
- Kids' pool
Transportation
- Free parking
Amenities
- 24-hour front desk
- Luggage storage
- Cashless payment service
- Non-smoking rooms
- Invoice provided
- Safe
- Medical services
- Meeting/banquet facilities
- Laundry service
- Daily housekeeping
- Elevator
Languages Spoken
- English
- Indonesian