I Hotel Batam
Jalan Teuku Umar, Bukit Nagoya, Lubuk Baja, Nagoya, Batam Island, Indonesia
Nagoya, Batam Island - City Center
Updated on 29/06/2025
Check-in / Check-out
Must-see activities in Indonesia
Reviews
Review Score
Has 8167 reviews on Agoda
Cleanliness - 9.3
Facilities - 9.0
Location - 9.0
Service - 8.8
Room Quality - 8.8
Review: The room was clean, and the staff were friendly and helpful. It’s within walking distance to Nagoya Hill Mall—about a 5-minute walk. I will come back again the next time I visit Batam.
Positive points: Room is very clean I stayed at level 6 ..The housekeeping staff do a excellent maybe I remember is name Yan.nil
Negative points: Nil..All I like
Review: Enjoyed my stay here with family including a toddler. Amenities and service were good.
Positive points: Location. Cleanliness. Breakfast.
Negative points: Pillow is too big/high to my preference.
Review: The place is clean and tidy. The staffs are friendly and helpful. Only on level 3 especially the room facing the main road and rooftop try to avoid as music too loud, could be heard before 10pm.
Positive points: Location good,clean and big space.nThanks to the staff provide a surprise delicious cake for me! nBreakfast is good and have variety of choice too...
Negative points: Shower gel and shampoo can provide more as a tiny set is not enough for 2person.
Review: Our first time to batam and booked this hotel for 4 days 3 night. The booking allowed me and my wife to stay at the superior room, by the way was smelling of mould and the carpets were hard like stale. On the 3rd day we were moved to the opp room on the same floor despite asking for higher floor. It was ok we accepted it that we had tonI’ve rooms and they could not accommodate us for all 3 nights. As we were to check out they charged us and extra night as they said the room was not in the condition up to their housekeeping expectations. I argued as we made an attempt to clean the room as we left. We did not even touch the mini bar. When we confronted the receptionist ida, she shouted at us claiming we left the room in a bad shape. I guess that was it means when my friends were telling me as long as your tourists they will find a way to charge u extra. We even told them about the condition of the first 2 night room stay and also when we went for breakfast the food was mostly finished and not topped up. First and last time staying here. Please stay at your own risk. I guys my wife and I did not know and we chose this hotel as it seems to be a little more pricier hoping for better service. We were clearly wrong.
Positive points: It is near many shopping areas. Easy to access many Seafood restaurants, message and Spa and easy to get around with Grab transport services,
Negative points: The room is not sound proof and if neighbors rooms have children, hell breaks loose.
Review: Not recommended due to bad quality staff like Ida who shouted and threatened us.
Positive points: It's a awesome breakfast. 5mins go to Nagoya. It's a convenient places..
Review: Always the best service and great location right beside famous Nagoya Hill Mall.
Positive points: My third time in Ihotel Nagoya...never disappoint us ..staff friendly...breakfast good ..very clean ..room spacious... convenient to go to Nagoya mall and massage place
Negative points: Nothing
Review: Went off peak. Nice and lovely room
Positive points: We love the breakfast spread of the hotel . Never disappointing
Negative points: Room are abit rundown as years passed . Found stains on the sheet. Customer service should be keep up as when we came the front desk lady was very moody.
Review: Fantastic place for holiday stay
Positive points: Room was good.
Negative points: Bathroom was not as per the pics. There was no non-smoking floor.nHad to call 3 times for fresh bath towels.
Review: Stayed here during my birthday and had a great experience. The service was excellent, and my request for a birthday cake was fulfilled, which made the stay extra special. nnRoom service was fast, though the breakfast was mediocre and could use more variety. nnThe location is convenient, with the mosque and mall within walking distance. Overall, a pleasant and memorable stay.
Positive points: Convenience
Negative points: Late check in and early.check out
Review: Worth
Positive points: Location...cleanliness,staff are very friendly and helpful..
Negative points: Non
Amenities & Facilities
Food & Dining
- Asian breakfast
- Kitchen
- Shared kitchen
- Buffet breakfast
- Bar
- Coffee shop
- Restaurant
Transportation
- Free parking
- Car rental
- On-site parking
- Taxi service
Amenities
- 24-hour front desk
- Luggage storage
- Smoking area
- Cashless payment service
- Laundry service
- Non-smoking rooms
- Daily housekeeping
- 24-hour check-in
- Elevator
- Dry cleaning
- Shared lounge/TV area
- Safe
- Meeting/banquet facilities
- Currency exchange
Entertainment
- Massage
- Steam room
- Nightclub
- Swimming pool
- Outdoor pool
- Karaoke
- Fitness center
- Spa/Sauna
- Ticket service
- Spa
- Hot tub
Languages Spoken
- English
- Indonesian
Internet Access
- Internet service
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Internet