I Hotel Batam

Jalan Teuku Umar, Bukit Nagoya, Lubuk Baja, Nagoya, Batam Island, Indonesia

Nagoya, Batam Island - City Center

Batam

Updated on 29/06/2025

Check-in / Check-out

Check-in From 15:00
Check-out Until 12:00
Property Highlights 4 specs
Rooms: 165
Floors: 10
Non-smoking rooms: Yes
Breakfast fee: 130000 IDR

Must-see activities in Indonesia

Reviews

8.9

Review Score

Has 8167 reviews on Agoda

Cleanliness - 9.3

Facilities - 9.0

Location - 9.0

Service - 8.8

Room Quality - 8.8

10.0 Good Location - Pang 03-06-2025

Review: The room was clean, and the staff were friendly and helpful. It’s within walking distance to Nagoya Hill Mall—about a 5-minute walk. I will come back again the next time I visit Batam.

10.0 A good hotel friendly staff and good food for breakfast. - Rahman 10-02-2025

Positive points: Room is very clean I stayed at level 6 ..The housekeeping staff do a excellent maybe I remember is name Yan.nil

Negative points: Nil..All I like

6.4 Good - Vera 02-06-2025

Review: Enjoyed my stay here with family including a toddler. Amenities and service were good.

9.0 Excellent - Ezy 11-12-2024

Positive points: Location. Cleanliness. Breakfast.

Negative points: Pillow is too big/high to my preference.

9.2 Awesome stay - Abdillah 01-06-2025

Review: The place is clean and tidy. The staffs are friendly and helpful. Only on level 3 especially the room facing the main road and rooftop try to avoid as music too loud, could be heard before 10pm.

8.0 Very good - Happytravelgirl 22-10-2024

Positive points: Location good,clean and big space.nThanks to the staff provide a surprise delicious cake for me! nBreakfast is good and have variety of choice too...

Negative points: Shower gel and shampoo can provide more as a tiny set is not enough for 2person.

3.2 Was supposed to be a pleasant experience - Timothy 01-06-2025

Review: Our first time to batam and booked this hotel for 4 days 3 night. The booking allowed me and my wife to stay at the superior room, by the way was smelling of mould and the carpets were hard like stale. On the 3rd day we were moved to the opp room on the same floor despite asking for higher floor. It was ok we accepted it that we had tonI’ve rooms and they could not accommodate us for all 3 nights. As we were to check out they charged us and extra night as they said the room was not in the condition up to their housekeeping expectations. I argued as we made an attempt to clean the room as we left. We did not even touch the mini bar. When we confronted the receptionist ida, she shouted at us claiming we left the room in a bad shape. I guess that was it means when my friends were telling me as long as your tourists they will find a way to charge u extra. We even told them about the condition of the first 2 night room stay and also when we went for breakfast the food was mostly finished and not topped up. First and last time staying here. Please stay at your own risk. I guys my wife and I did not know and we chose this hotel as it seems to be a little more pricier hoping for better service. We were clearly wrong.

7.0 Very good - Tan 06-06-2024

Positive points: It is near many shopping areas. Easy to access many Seafood restaurants, message and Spa and easy to get around with Grab transport services,

Negative points: The room is not sound proof and if neighbors rooms have children, hell breaks loose.

4.0 Acceptable - Timothy 01-06-2025

Review: Not recommended due to bad quality staff like Ida who shouted and threatened us.

10.0 Exceptional - Mariana 24-10-2023

Positive points: It's a awesome breakfast. 5mins go to Nagoya. It's a convenient places..

10.0 Great location beside Nagoya Hill Mall - Mohammed 01-06-2025

Review: Always the best service and great location right beside famous Nagoya Hill Mall.

9.0 Excellent - siti 06-08-2023

Positive points: My third time in Ihotel Nagoya...never disappoint us ..staff friendly...breakfast good ..very clean ..room spacious... convenient to go to Nagoya mall and massage place

Negative points: Nothing

10.0 Great hotel - Jacinta 31-05-2025

Review: Went off peak. Nice and lovely room

6.0 Above average - Rz 11-07-2023

Positive points: We love the breakfast spread of the hotel . Never disappointing

Negative points: Room are abit rundown as years passed . Found stains on the sheet. Customer service should be keep up as when we came the front desk lady was very moody.

10.0 Exceptional - Safie 29-05-2025

Review: Fantastic place for holiday stay

5.0 Acceptable - sandeep 14-06-2023

Positive points: Room was good.

Negative points: Bathroom was not as per the pics. There was no non-smoking floor.nHad to call 3 times for fresh bath towels.

10.0 Exceptional - Siti 28-05-2025

Review: Stayed here during my birthday and had a great experience. The service was excellent, and my request for a birthday cake was fulfilled, which made the stay extra special. nnRoom service was fast, though the breakfast was mediocre and could use more variety. nnThe location is convenient, with the mosque and mall within walking distance. Overall, a pleasant and memorable stay.

8.0 Very good - Haslina 14-03-2023

Positive points: Convenience

Negative points: Late check in and early.check out

10.0 Exceptional - Suren 28-05-2025

Review: Worth

9.0 Excellent - SITI 04-01-2023

Positive points: Location...cleanliness,staff are very friendly and helpful..

Negative points: Non

Amenities & Facilities

Food & Dining

  • Asian breakfast
  • Kitchen
  • Shared kitchen
  • Buffet breakfast
  • Bar
  • Coffee shop
  • Restaurant

Transportation

  • Free parking
  • Car rental
  • On-site parking
  • Taxi service

Amenities

  • 24-hour front desk
  • Luggage storage
  • Smoking area
  • Cashless payment service
  • Laundry service
  • Non-smoking rooms
  • Daily housekeeping
  • 24-hour check-in
  • Elevator
  • Dry cleaning
  • Shared lounge/TV area
  • Safe
  • Meeting/banquet facilities
  • Currency exchange

Entertainment

  • Massage
  • Steam room
  • Nightclub
  • Swimming pool
  • Outdoor pool
  • Karaoke
  • Fitness center
  • Spa/Sauna
  • Ticket service
  • Spa
  • Hot tub

Languages Spoken

  • English
  • Indonesian

Internet Access

  • Internet service
  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
  • Internet