Grand Sakura Hotel
Prof. Mohammad Yamin Street 41 M, Medan City Center, Medan, Indonesia
Medan City Center, Medan - City Center
Updated on 29/06/2025
Check-in / Check-out
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Reviews
Review Score
Has 4239 reviews on Agoda
Cleanliness - 8.1
Facilities - 7.9
Location - 7.8
Service - 7.5
Room Quality - 7.8
Review: Furniture was old and not nice to look at
Positive points: Good wifi. Great breakfast buffet. Helpful staff.
Negative points: Had to pay in cash
Review: Good location, Friendly Staff. Affordable and value for money.
Positive points: Bathtub, room service, staff nice
Negative points: Hair dryer wasn't working as should (room 326)
Review: A very bad setup when they put ashtray just Infront of the lift (Infront of my hotel room) everytime when we enter our room the cigarettes smells is unpleasant! Very bad experience
Positive points: Oky
Negative points: Nothing
Positive points: Big room, good location and value for price
Negative points: The FO have a big smile after i stayed more than 7 days and the bathtub room only have rwin beds
Review: I stayed here for 4 days.nStaff do not smile easily. They just serve as thought they are unhappy to work. Need some coaching on front office and customer service. May be the hotel is too frequent by travellers, they don't bother for repeat customers.
Positive points: Good location, very big rooms and bathtub
Negative points: Only twinbeds has the bathtub
Review: Staff nya nice & clean room
Positive points: Good locaton, big room, and bathtub for value room
Negative points: The room with the bathtub only have twin bed
Review: Strategic Location, good price, spacious room, helpful staff & yummy breakfastnBut room a lot of ants even as we just got into the room. Towels thread already thorn out & thin like floor mat
Positive points: A very big, clean and cold for the executive room, nice breakfast, very good location, near from center of the city, very good value in medan city center.. overall satisfied.
Negative points: For the bathtub room only have twin bed and Less smile from the FO but it can be understanding because they are sumatra people.
Review: I booked 2 rooms here and both the rooms the phone is not working and it was hard to reach the front desk / house keeping and to order from their restaurant.. I had to walk down from my room to the front desk to seek any one of the mention services.. We you order any tea/juices it takes more than an hour to arrive.. The room has some wear and tear like chipped Furniture, bathroom water sprinklers need changing.. Other than that all was good
Review: Hotel need to see room 437, water pressure seen like have issue, as sudden water become dark , out from know where,, the room service only tidy the room not change the bedsheet, when first day check in have hair , maybe from before guess, the bedsheet a bit smelly, food for breakfast so far okey,, we stay for 3 days with breakfast , but the staff only give us ticket breakfast only for one day, we need to ask for the other days,,, we request for the iron, we they provide but the iron seen like you will burn your shirt.
Review: Jangan stay sini
Amenities & Facilities
Transportation
- Free parking
- Airport shuttle
- Car rental
- Shuttle service
- On-site parking
- Taxi service
Amenities
- Currency exchange
- 24-hour front desk
- Luggage storage
- Meeting room
- Smoking area
- Laundry service
- Free bottled water
- Daily housekeeping
- Express check-in/check-out
- Elevator
- Non-smoking rooms
- Dry cleaning
- Shared lounge/TV area
- Cable/satellite TV
- Safe
- Meeting/banquet facilities
Food & Dining
- A la carte restaurant
- Buffet restaurant
- International restaurant
- Buffet breakfast
- Bar
- Coffee shop
- Restaurant
Languages Spoken
- English
- Indonesian
Entertainment
- Karaoke
- Fitness center
- Spa/Sauna
- Spa
- Ticket service
- Massage
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Internet
- Internet service
