Era Apartment Ham Long

Ng. Hàm Long 2, Phan Chu Trinh, No 25, Hoan Kiem District, Hanoi, Vietnam

Hoan Kiem District, Ha Noi - 0,7 km to center

Hoan Kiem

Updated on 28/06/2025

Check-in / Check-out

Check-in Time 13:00
Check-out Time 12:00

Best Price

2 adults / 0 children

Reviews

Review Score

Has 148 reviews on Agoda

Cleanliness - 8.4

Facilities - 8.3

Location - 8.2

Service - 7.4

Room Quality - 8.0

6.0 no contact - Luc 23-02-2025

Review: asked for more nights before, but the owner didnt even react.... so I had to leave after 1 day..... no communication !!! 🙈😱

8.0 Very good - Lucas 09-02-2025

Positive points: The friendly and helpful staff member. The location was really good, close to some important vietnamese restaurants, like.

Negative points: Sometimes the bathrooms pipes emitted unpleasant smells.

5.6 Above average - CONG 19-02-2025

Review: good price

7.0 Nice apartment, not so central. - Shavit 21-01-2025

Positive points: The sheets were clean, the reception guy was google-translate fluent and it was easy to communicate.

Negative points: Hard to find, side street, very low water pressure even to Vietnam.
Bikes were always blocking the entrance, couldn’t pass with bags.
When we arrived the room smelled of cigarettes.

9.2 Exceptional - Umi 06-02-2025

Review: The apartment is quite spacious. It has a hairdryer, the hot water works very well, the bed is comfortable, a large fridge, and a stove. The location is very strategic, and the price is very affordable. The security guard is very friendly, helpful, and tries to communicate well.

3.0 Poor - Natasa 17-01-2025

Positive points: Nothing

Negative points: They wanted to give me a smaller studio that I booked. After insisting, they said, come in 2 hours. They wanted cash for paying, but didn't want to give me an invoice. I refused to pay. 3 minutes after he left the studio, they tried to cash out my creditcard, which was out of balance. I spent 2 hours about solving the problem. The last day they gave me the invoice and I payed. They have no money to give you back, so I had to wait another 15 minutes, that he brought me the money.

8.4 Excellent - Dương 03-02-2025

Review: Vị trí thuận lợi, dễ đi vào các khu trung tâm. Có thang máy di chuyển lên các tầng. Tuy nhiên, nằm trong hẻm không đi ô tô được 1 đoạn nên bạn nào đi gia đình nhiều hành lý cần xem xét.

1.0 Unprofessional and poorly managed - Constance 08-01-2025

Negative points: Era Apartment overbooked our reservation and relocated us to a completely different room that was also listed on Booking.
The new room was nothing like what we had originally reserved, it was in a different location, much noisier, and far from what we expected.
There was no prior communication about this change, which made the experience unprofessional and frustrating. I wouldn’t recommend staying here!

9.6 Comfortable and enjoyable experience 9/10 - Joshuade 17-01-2025

Review: - The room is clean and bright, just like in the picture and description.
- The owner is nice, friendly, very supportive, and easy-going. Check-in and check-out are quick, and they allow you to store your luggage if you arrive early. It's open for entry if you come back late at 1 or 2 AM.
- It's close to the Old Quarter and the center of Hanoi, making it easy to get around you can walk if you enjoy the experience. Located in a super cute alley.
- The price is reasonable, and I booked through Agoda so I got a significant discount.
- Downsides: the room is a bit small, the water pressure is weak, and the fridge sometimes leaks water, but the owner fixes it quickly. There are few electrical outlets, so bring a power strip. You can't drive a car into the alley.
- Overall: it's very worth it for the price, I recommend it for anyone traveling alone or for couples wanting to save on accommodation.

9.0 Nice studio in a nice area - Nicky 12-12-2024

Positive points: The room and bathroom were extremely clean and all was new. Cong, the person in charge of the check-in and care-taker of the apartments, was always so kind and helpful and this made a big difference for me. The apartment is not located in the Old Quarter, but it is in a safe and quiet area, full of residential and official buildings. As it was my first time in Hanoi, I appreciated being away from the caos of the Old Quarter.

Negative points: Everything was good. Maybe the owner could add a cup, a dish and some silverware, as in the kitchen there are only a kettle and two glasses, not even a spoon.

9.2 Good - Zawahreh 08-01-2025

Review: Good place for the price

8.0 Very good for the price. - Rifah 12-10-2024

Positive points: The location was good and for the price, they give you a kitchen and stove with a kettle. The place was fairly clean with a refrigerator. Air conditioner was working great. Host was friendly and hospitable. Very secure card system.

Negative points: The room did not have windows, and I felt a bit claustrophobic. Bathroom glass was translucent. There might be other rooms that are better but for this price I doubt you can get anything better that is offered here anywhere else.

9.2 Excepcional - Emilia 03-01-2025

Review: everything good. It’s really good for the price.

8.0 Very Good - Damien 08-10-2024

Positive points: Superb value for money for a quiet location in town. Relatively clean bed and towels with consistent hot water. Table, chair and fridge were nice additions. Staff at reception was clear in explaining everything through Google translate. Overall great for a short stay.

Negative points: Mold on toilet ceiling and near the door was quite bad. One of the pillows had stains.

9.6 Exceptional - Vân 23-12-2024

Review: If your criteria for going is to experience less time in the room, then this is a very good choice. It's close to the center, just over 2km to Hoan Kiem Lake, and the manager is very enthusiastic. The prices are reasonable.

7.0 Good - Sterre 18-08-2024

Positive points: Nice area well located. Quiet little studio, all brand new. Very good price and friendly caretaker

Negative points: Unfortunately no kitchen utensils so don't expect to be able to cook or eat anything but ready made food while at home

1.0 Warning, cancel the room fiew minutes before checkin - Marcus 17-08-2024

Negative points: When we arrived we were met by a man that said there is no rooms (he did not speak any english), only after arguing a bit we convinced him to call his manager that said that they sent a message about our stay was canceled, when we later checked the message was sent a few minutes before 15pm that was check in time, at that time we was already in the taxi to the property. Finally the manager said he has a room in another hotel, that after we checked was far away from old town and not where we wanted to stat. Eventually he asked in the neigbour house that had an extra room that was similar to the original one, but initially he wanted us to pay more for it but finally we got it for the price we was supposed to pay.

8.0 Short and Simple - Kam 17-12-2024

Review: Budget room in the heart of hoan kiem. No housekeeping for 5 days. Just an apartment building

10.0 Great centrally located place - Uroš 16-08-2024