The Shalimar Boutique Hotel
Cerme Street 16 Malang, East Java, Malang City Center, Malang, Indonesia
Malang City Center, Malang - Inner city
Updated on 29/06/2025
Check-in / Check-out
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Reviews
Review Score
Has 732 reviews on Agoda
Cleanliness - 9.4
Facilities - 9.4
Location - 9.4
Service - 8.7
Room Quality - 8.8
Review: Lokasi cukup strategis, namun wa kurang responsif. nnSaya sempat telepon utk pesan kamar connecting room katanya ada pada tanggal saya mau menginap, lalu saya melakukan booking online dan waktu check in di tanggal tsb katanya connecting roomnya sudah habis. nnWaktu di kamar saya juga sempat telepon reception tentang aktifitas anak. Resepsion di telepon dan di front desk informasinya tidak sama. Yg satu bilang ada satunya bilang ga ada, mungkin perlu training tentang informasi hotel biar sinkron dalam memberi informasi. Kalau tidak ada ya aktifitas anak, di kamar2 jangan dikasih flyer juga krn membungungkan, dari 4 aktifitas anak di flyer ternyata skr ga ada aktifitas sama sekali. nn
Positive points: It is a decent boutique hotel in a quite area while minutes away from the center. Staffs are super helpful. It also provide very good takeaway breakfast for our early tours. The restaurant is also very nice.
Negative points: You can hear some noises at night though not serious. The towers are clean enough but not very new.
Review: Staff was friendly, room was comfy, and prices were affordable. However, wifi connection and breakfast buffet menu variation could be improved. The stay was enjoyable, though.
Positive points: Big rooms
Negative points: Only 1 elevator and it broke down :(
Review: Selalu menyenangkan!
Positive points: The location was superb!
Review: 环境安静房间整洁地理位置好非常推荐!
Positive points: We had a wonderful, very comfortable stay. Staff is very friendly and helpful, we arrived late and enjoyed 24hr room service. Food was just great! The massage at the spa was maybe the best I‘ve ever had.
Negative points: From our room you could hear noise from the street, but it wasn’t too bad. Also we would not open the window or look outside, which felt a bit weird.
Review: The Hotel was Nice, clean and the hospitality of the staff is extremely nice. Location near to centre.
Positive points: One of the best in Malang, location wise is good. Close to the Malang and Ijen area.
Negative points: Water pressure and hot water is not stable. Breakfast option also so - so.
Review: This is the hotel I always stay at when I come to Malang. Great location, very close to lots of cafes and restaurants. The staff are very friendly. My only complaint, after staying at this hotel several times, is that it always take a bit long to get to our room when checking in considering we usually arrive at the hotel after check in time. I hope this can be improved.
Positive points: Location n classic property.
Negative points: The staffs are not well train to be helpful. Old property.
Review: You should try to stay here. Interior and exterior are fantastic. Service was top notch! Would def stay here again someday
Negative points: I could not get invoice because either the hotel and booking.com refused to produce invoice for my stay
Review: Superb!!!
Positive points: The Building is an historical building. Room was comfort, Bed are comfortable.
Review: Cozy Room
Positive points: location was strategic.
Negative points: one of my bedroom needs to walk 0.5 level by stairs. i think this was not comfortable for elder people.
Review: I love this hotel a lot! The looks of it, the service, the hospitality of the staff, the amenities in the room! The only bad thing is the WiFi. The connection is really terrible in our room. I will definitely stay in this 5 star hotel when I visit Malang again but I really hope they improve their WiFi connection for their guest to be the perfect hotel in malang.
Positive points: Not too crowded eventhough the hotel were full booked
Negative points: Nothing
Amenities & Facilities
Entertainment
- Swimming pool
- Outdoor pool
- Indoor pool
- Fitness center
- Spa/Sauna
- Spa
- Massage
Languages Spoken
- English
- Indonesian
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Internet
- Internet service
Transportation
- Shuttle service
- On-site parking
- Taxi service
- Airport shuttle
- Free parking
- Car rental
Food & Dining
- Restaurant
- Kids' meals
- Shared kitchen
- Buffet breakfast
- Bar
- Coffee shop
Amenities
- Elevator
- Free bottled water
- Non-smoking rooms
- Food delivery
- 24-hour check-in
- Dry cleaning
- Shared lounge/TV area
- Cable/satellite TV
- Safe
- Medical services
- 24-hour front desk
- Meeting/banquet facilities
- Luggage storage
- Gift/souvenir shop
- Laundry service
- Smoking area
- Library
- Daily housekeeping
- Cashless payment service