Swiss-Belhotel Serpong
Jalan Lingkar Timur BSD No.9, Rawa Mekar Jaya Serpong, Serpong, Tangerang, Indonesia
Serpong, Tangerang - 8.9 km to center
Updated on 28/06/2025
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Reviews
Review Score
Has 1717 reviews on Agoda
Cleanliness - 9.2
Facilities - 9.1
Location - 9.1
Service - 8.9
Room Quality - 9.0
Review: The room is clean and comfortable, also staff is helpful
Positive points: the room,
Negative points: nothing
Review: Hotel ini namanya swissbell-court bukan swissbell hotel
Positive points: The room and mattress were spacious enough.
Negative points: I was there for a working meeting however the working table did not supplement with lights (need more lights). The sofa was dusty, tv channel was insufficient, and the pool was too narrow. Breakfast was slightly below my expectation.
Review: Room had cigarette smell. nHad a big moth inside. (Dont understand how it can get inside the room)nShower pull down curtain was in bad condition.nRooms are also old... although the price for room is affordable.
Positive points: Clean, professional staff, and comfortable room and swimming pool.
Negative points: Cannot carrying my road bike inside hotel room
Review: the room nice and clean and big
Positive points: Staff very friendly
Negative points: guests smoking in other rooms goes through the vents even though it was a non smoking floor
Review: Good hotel with good service. The breakfast is just ok. The swimming pool is kinda dirty but still acceptable.
Positive points: The place is clean, comfortable bed, secluded but can reach places to eat or other attraction quite easy. The breakfast selection is ok, mostly Indonesian food. Since it is located next to an office building, there are some convenience store like Lawson and Alfamart. There is also a starbucks and some restaurant at the entrance of the building.
Negative points: Took a while to ask a change in towel. The noise of train can be heard from my room (3rd floor) and this went on all night. Need to walk for a distance from parking lot to the reception.
Review: Room and bed largenToilet cleannNeed to be improve, cleaness bed, found long hair 4 pcs
Positive points: Staf
Negative points: Some facilities need to be repair or renew
Review: Very good confortable
Positive points: Room was clean, that is important for me.
Negative points: Reception area too small and not enough waiting seat for guests.
Review: kamarnya bersih, service oke..
Positive points: NA
Negative points: NA
Review: Untuk breakfast biasa aja, overall oke
Positive points: breakfast menu was delicious. my room was cozy good size clean and smells nice. wifi connection good for work
Negative points: none
Review: It is very nice the carpet has no smell and the chiller is cool
Positive points: Staffs are nice
Negative points: AC on grand deluxe room is not cool enough for 16°C.nNo slippers. Or do we have to ask for slippers?
Amenities & Facilities
Food & Dining
- Breakfast
- Coffee shop / Tea house
- A la carte restaurant
- Buffet breakfast
- Restaurant (lunch)
- Bar
- Kids' meals
- Coffee shop
- Restaurant (dinner)
- Restaurant
- Dessert restaurant
- Salad restaurant
- Buffet restaurant
- Halal breakfast
- International restaurant
- Western breakfast
- Asian breakfast
- Breakfast restaurant
Languages Spoken
- English
- Indonesian
Entertainment
- Swimming pool
- Outdoor pool
- Pool with a view
- Fitness center
- Spa/Sauna
- Spa
- Massage
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Internet
- Internet service
Transportation
- Shuttle service
- On-site parking
- Taxi service
- Free parking
Amenities
- Laundry service
- Smoking area
- Daily housekeeping
- Cashless payment service
- Elevator
- Free bottled water
- Non-smoking rooms
- Meeting room
- Food delivery
- Dry cleaning
- Shared lounge/TV area
- Cable/satellite TV
- Conference room
- Safe
- Meeting/banquet facilities
- Audiovisual equipment for special events
- Accessible by elevator
- 24-hour front desk
- Luggage storage
