Shinta Guesthouse
Jl. Lasem No.6, Malang City Center, Malang, Indonesia
Malang City Center, Malang - City center
Updated on 29/06/2025
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Reviews
Review Score
Has 853 reviews on Agoda
Cleanliness - 9.3
Facilities - 9.1
Location - 9.0
Service - 8.5
Room Quality - 8.9
Positive points: Spacious room, decent location. The place has lot of potential, but their management really su<&s!rnThey need to leave out extra pay to upgrade from twin bed to queen bed option from the bookking.com site!
Negative points: Very shady/unethical place. When I was booking, I paid extra 20 Euros to get the queen size bed, but the frontdesk staff says, I won't be getting the queen bed cause it's not available. I complain and was manage to get the room I wanted. But there was interesting twist to it. We got there around 7AM and had to wait until 2PM to get into our room. when we got into the room bedsheets were wrinkled and looks like it hasn't been changed out, so I ask for new bedsheets and duvet covers. What's interesting was that that room I got in was empty since previous nights, according to the housekeeping.... which means they had room with queen bed was available at 7AM when we got there. Room was available but made us wait until 2PM (the check-in time) was really weird... rnThe dirty and filthy pillows, duvet and the mattress... they were disgusting!!! I only took pictures of pillows but trust me, the whole duvet inside the cover, the mattress were full of yellow spots and take a look at there electric kettle!
Positive points: Location is perfect
Review: Lokasi dekat dengan Jln Idjen, Suasana Adem, Gak Bising, Pelayanan nya Bagus, Very recommended!
Positive points: The hotel looks really nice, they were really kind to let change my dates, which I really appreciate. The breakfast box is abundant, more like a lunch., I was able to request vegetarian meal. They have coffee and tea all day and a water fountain. Staff is friendly.
Negative points: The internet was a bummer all the time had to write password. The rooms are extra noisy, not fully closed window. The shared bathroom was depressing, it was in the staff area, and had only gel. Naive of me, I thought the shared bathroom would look like the ones in the picture, nevertheless, it only had COLD water! Imagine coming from Bromo at 6 degrees full of dust and a cold shower is the only thing waiting for you. Do not make the same mistake as me, pay more for the regular room.
Review: Sudah langganan disini, baik staffnya,ramah, kondisi kamar bagussss, selalu nginap disini.
Positive points: Always welcoming us nicely
Negative points: Nothing
Positive points: Spacious public area(dining room), where we can have our meals and chit chat
Negative points: The room was dirty and had many stains on the linen.nnThe towel didnt look good either, my friend got a towel with some holes on itnnThe AC didnt work. They replaced with what they said portable AC, but it was just a fan. nThe offered us room replacement, but it wasnt the same type of the room we had, even lower type. Then we swicthed the room with our friends'. The AC worked, but the bathroom door handle was broken, that i couldnt be opened from inside. nnThey have too many staffs but it doesnt look efficient, they smoked and did chit chat at the living room, meanwhile the rooms are not well maintained.
Review: Recommend it
Positive points: clean, not crowded
Review: kamarnya bersih, lumayan luas
Positive points: Room is spacious and clean, staff very polite and helpful, they provide complimentary water refill station and tea and coffee, location is perfect - city center, close distance to everywhere.
Review: vakue for money, very good location & facilities
Positive points: The room was nice and spacious. The beds were comfy, and the toilet was clean and shower was good power and lest but not least the Steff was super nice to us...
Negative points: I liked everything
Review: Sering kesini dan akan sering lagi
Positive points: Got me a good room with a comfy bed. They repair the bathroom so it wasn't feel damp or smell anymore. Good linen on my bed, and good lightning coordination kalo mo tidur tinggal pencet 1 saklar aja. Electrical outlet in each bed side. Perfect 🥰 nnEasy parking. Near Idjen Boulevard. In the muff of good housing environment so I can do my morning exercise without any catcalling.
Negative points: NONE
Review: I always to stay here every visit in Malang. Near to the cathedral also Ijen street. best choise
Amenities & Facilities
Food & Dining
- Restaurant
Entertainment
- Ticket service
Transportation
- Free parking
- Airport shuttle
- Car rental
- Shuttle service
- On-site parking
- Taxi service
Amenities
- Rooftop area
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Non-smoking rooms
- Laundry service
- Invoice provided
- Daily housekeeping
- 24-hour check-in
- Dry cleaning
- Shared lounge/TV area
Languages Spoken
- English
- Indonesian
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Internet
- Internet service
