Pacific Palace Hotel

Jalan Duyung Sei Jodoh, Nagoya, Batam Island, Indonesia

Nagoya, Batam Island - 0.1 km to center

Batam

Updated on 28/06/2025

Check-in / Check-out

Check-in From 15:00
Check-out Until 11:00
Property Highlights 9 specs
Rooms: 180
Floors: 8
Year built: 2008
To airport: 35 mins
View more +5
Airport transfer: 148000 IDR
Restaurants: 2
Bars & Lounges: 1
Non-smoking rooms: no
Breakfast fee: 100000 IDR

Must-see activities in Indonesia

Reviews

8.2

Review Score

Has 5971 reviews on Agoda

Cleanliness - 8.5

Facilities - 8.3

Location - 8.3

Service - 8.2

Room Quality - 8.2

10.0 Good - JUMA'AT 02-06-2025

Review: Very Good

9.0 Nice room - AHMAD 07-05-2025

Positive points: Good

Negative points: Nice place

9.2 Nice and huge place! - suhaila 01-06-2025

Review: I love the huge/clean room and nice breakfast. The buffet at the restaurant is nice and affordable too. Staff are helpful too. Would recommend the hotel for this especially the design of the hotel which looked like a ship.nThough abit far from nagoya Hill but the the pros outweighs the cons for sure!

8.0 Staffs r friendly - ai 21-04-2025

Positive points: Unique

Negative points: Spaces n comfortable

8.4 Good stay - Zaw 31-05-2025

Review: Near harbour bay terminal . Good stay

9.0 Excellent - Hilda 07-03-2025

Positive points: The staffs friendly. Breakfast awesome . Room clean. I like the most is breakfast.

10.0 Hotel - Faisal 31-05-2025

Review: Nice hotel

8.0 Very good - Ruziyantee 24-02-2025

Positive points: No comment

Negative points: No comment

8.4 Best in Batam - Teo 29-05-2025

Review: Value for money

10.0 This was our first staycation after 1 year of sadness. I came to celebrate our 24th Wedding Annive. - IBU 18-02-2025

Positive points: ✓ SERVICErn✓ FACILITIES rn✓ LOCATIONrn✓ FOODrn✓ EVERYTHING

Negative points: NOTHING

10.0 Long weekend - Abdul 28-05-2025

Review: Enjoyable stay. Very clean room, so too is the bed. Breakfast is nice. Staff superb.

8.0 Great value for money. - Eric 04-01-2025

Positive points: Great value for money. Hotel staff are friendly and responsive.

Negative points: The pool & gym need a spruce up. More TV channels or cable movies would be welcome!

10.0 Good Service - SHYUN 27-05-2025

Review: Excellent service to fulfil customer special requirements.

7.0 Very good - ROSNITAH 09-12-2024

Positive points: The hotel was nice,room was great and it big room n toilet..

Negative points: The pillow was too soft and me and my friend having headache the next day

8.4 Good Breakfast - vc 27-05-2025

Review: I enjoy their good breakfast..nIs good to added some nvegetarian foods...

8.0 Nice relaxing stay - Rahul 25-10-2024

Positive points: All amenities under one roof. Nice staff. Spacious Delux room.

Negative points: shower in delux room could have better.

8.4 Short break - David 25-05-2025

Review: Location is quite good but the staff service can be improved.

8.0 Very good - Rahul 25-10-2024

Positive points: good

Negative points: good

10.0 Awesome - Abang 25-05-2025

Review: Nice to stay overnights & the room very clean and Tidy. nnBoth the Counter & room service Staffs very nice and friendly

1.0 Waiting to check out and leave - SELVA 18-10-2024

Positive points: Breakfast tasteless and not fresh

Negative points: Swimming pool / jaccuzi super dirty

Amenities & Facilities

Transportation

  • Airport shuttle
  • Free parking
  • Shuttle service
  • Electric vehicle charging station
  • On-site parking
  • Taxi service

Food & Dining

  • Kitchen
  • Vegetarian restaurant
  • Western restaurant
  • Buffet breakfast
  • Breakfast restaurant
  • Bar
  • Free breakfast
  • Coffee shop
  • Coffee shop / Tea house
  • Chinese restaurant
  • Restaurant
  • A la carte restaurant
  • Restaurant (lunch)
  • Restaurant (dinner)
  • Dessert restaurant
  • Salad restaurant
  • Poolside bar
  • Asian restaurant
  • Buffet restaurant

Amenities

  • Medical services
  • Conference room
  • Meeting/banquet facilities
  • Currency exchange
  • 24-hour front desk
  • Audiovisual equipment for special events
  • Luggage storage
  • Gift/souvenir shop
  • Cashless payment service
  • Laundry service
  • Non-smoking rooms
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Meeting room
  • Dry cleaning
  • Safe

Entertainment

  • Massage
  • Nightclub
  • Kids' pool
  • Yoga room
  • Table tennis
  • Indoor pool
  • Karaoke
  • Fitness center
  • Steam room
  • Spa/Sauna
  • Spa
  • Hot tub
  • Ticket service

Languages Spoken

  • English
  • Indonesian
  • Chinese (Mandarin)

Internet Access

  • Wi-Fi in public areas
  • Internet
  • Internet service
  • Free Wi-Fi in all rooms!