Mercure Resort Sanur
Jalan Mertasari, Sanur, Bali, Indonesia
Sanur, Bali - 8.5 km to center
Updated on 28/06/2025
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Reviews
Review Score
Has 3086 reviews on Agoda
Cleanliness - 8.3
Facilities - 8.2
Location - 8.0
Service - 7.9
Room Quality - 7.9
Review: This property is located on the beach. You have your choice of 2 pools or a chaise on the beach. The food is very good and the staff was exceptional. The Mercure is a great location on the walkway. Easy access to restaurants and massages!
Positive points: Location
Negative points: Cleanliness for price paid
Review: Awesome service from staff with daily room service. Great breakfast with tons of options. Comfortable beds.
Positive points: Beautiful, gracious, comfortable hotel. Warm welcome front desk. nnExtremely wheelchair accessible throughout from entrance to grounds to facilities . nnVery clean, comfortable pleasant rooms kept up with special touches by housekeeping nnStrong fast consistent wifi . nn Fabulous staff. Nice poolside restaurant with freshly made delicious menu, attentive staff. nnVery bear a yoga studio,, co working cafe really nice playground, warung, rentals. Awesome beach
Negative points: This is a very peaceful area thank goodness--- - there are boutiques, restaurants around just be aware not central Sanur -
Review: Pros:n- Beautiful location n- polite staff always available nnCons:n- Food expensive, not goodn- bicycle rental expensive n- pools shut earlyn- laundry expensive
Positive points: Location near a beach
Negative points: Wasn't very modern the room and not clean enough also the breakfast was not good for the buffet. Wasn't enough selection
Review: Great beachfront resort with nice pool
Negative points: Breakfast was terrible
Review: We really enjoyed our stay at Mercure Sanur Resort. The room was super close to the beach. The breakfast was amazing. The resort offered varieties of dinner services. We really love the fact that the resort is within walking distance to the beach. We will be coming back.
Positive points: Ample buffet selection
Review: Reno is amazing and he entertained us with his charming vibes. Any company is very lucky to have him. Five star for Reno and definitely we will be back again.
Positive points: It was fabulous. I was an idiot for only booking one night.
Negative points: Nothing
Review: The Mercure Sanur is a brilliant hotel in an amazing location. nEvery time I come and stay here, it never fails to make me feel incredibly welcome and relaxed.nAll of the staff are exceptional and the hotel facilities are amazing
Positive points: Location, value
Negative points: Unmowed lawns, dated rooms, half hearted staff
Review: The room I had was beautiful and the refrigerator worked perfectly. First time here in Indonesia (1 out of 4 places I stayed). I’d definitely come back!
Positive points: Breakfast was great. Beach right at hand along with many little bars and restaurants. The staff were fantastic. Room and amenities were up to my expectations.
Negative points: It could be a little confusing trying to find your room, but the ground were immaculate and gave the feel of walking in a quaint community.
Review: Our stay was very good in this hotel. Great staff, specially in the reception Brian and the manager Satria. nThank you for everything.n
Positive points: Very friendly staff.nExcellent breakfast.n4 coffee machines with fresh milk.nOn the beach.
Negative points: N/A
Review: Highly recommended
Positive points: Right on the beach with plenty of good restaurants within walking distance. The hotel restaurant was excellent, and the breakfast was varied and tasty. The grounds are immaculate and well kept. Probably the best part of my stay was the warm, welcoming, and super helpful staff.
Negative points: The only negative part of my stay was in the leaving. I definitely want to return and stay a longer period.
Amenities & Facilities
Entertainment
- Tennis court
- Swimming pool
- Table tennis
- Private beach
- Outdoor pool
- Indoor pool
- Billiards
- Kids' pool
- Fitness center
- Snorkeling
- Spa/Sauna
- Spa
- Massage
- Canoeing
- Golf course (within 3 km)
- Kids' club
- Yoga room
Amenities
- 24-hour front desk
- Medical services
- Laundry service
- Luggage storage
- Meeting/banquet facilities
- Daily housekeeping
- Smoking area
- Currency exchange
- Cashless payment service
- Free bottled water
- Express check-in/check-out
- Non-smoking rooms
- Gift/souvenir shop
- Food delivery
- 24-hour check-in
- Dry cleaning
- Meeting room
- Shared lounge/TV area
- Cable/satellite TV
- Safe
- Conference room
- Library
Languages Spoken
- English
- Indonesian
- French
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Wi-Fi for special events
- Internet
- Internet service
Food & Dining
- Kids' meals
- Asian breakfast
- Coffee shop / Tea house
- Poolside bar
- A la carte restaurant
- Breakfast
- Buffet breakfast
- Bar
- Coffee shop
- Restaurant
- In-room breakfast
Transportation
- Bicycle rental
- Shuttle service
- Airport shuttle
- Car rental
- On-site parking
- Free parking
- Taxi service