Louis Kienne Cikarang Hotel & Service Apartment
Raya Cikarang - Cibarusah Street, Pasirsari, South Cikarang, Bekasi Regency, West Java 17530, North Cikarang, Cikarang, Indonesia
Cikarang Utara, Cikarang - 1.5 km to center
Updated on 28/06/2025
Check-in / Check-out
View more +1
Must-see activities in Indonesia
Reviews
Review Score
Has 301 reviews on Agoda
Cleanliness - 8.7
Facilities - 8.7
Location - 8.4
Service - 7.9
Room Quality - 8.3
Review: AMAT SANGAT TIDAK BAIK DALAM SEGALA HAL.n1. Kolam renang terpisah jauh sekali dan aksesnya kebangetan buat hotel yg katanya 4star ini. n2. Dari mulai dtg sampai pulang, staff resepsionis tidak helpfull kecuali tim cleaner masih oke.n3. Akses utk parkir buruk banget masa harus parkir di mall lalu masuk dari mall. Aneh sekali!n4. Breakfast kursi penuh tidak ada solusi, piring gelas bersih tapi kuotor dan bau banget sampe jijik saya mual sepanjang menemani keluarga breakfast. Ditambah makanannya ampun ga ada variasi, banyak yg kosong dibiarkan dan bikin orang ga selera makan. Masa gelas aja warnanya butek sih, minum air mineral serasa minum air kobokan nih.n5. Kamar amat sangat bad tdk seperti hotel 4star dari segi wallpaper yg amburadul terbongkar, bathup yang coel sana sini, menjijikan untuk saya.n6. Akses dari hotel ini amat sangat tidak ramah anak maupun disabilitas jadi ya ke kolam renang hrs naik lift service lalu naik 1 lantai pakai tangga darurat setelah tu jalan lagi bbrp meter dan naik tangga lagi untuk sampai ke pool. Perlu kalian ketahui bahwa di lt 7 itu gelap dan blm selesai renovasi jadi ngeri horror banget plus ga ada cctv makin ngeri kan.nEmang sih tampilan dari luar dan lobby nya mewah, serta namanya membuat terkesima tapi sejujurnya saya udah berkali2 nginap baik dalam maupun luar negri ga pernah dapat hotel se zonk ini ya ampun, 1-1 nya yg bisa di bilang bagus cuma akses ke mall aja walaupun mall sepi juga ga ada apa apa sih.nGongnya adalah kan saya pesan ruangan bebas asap rokok dgn city view, lalu si Mbak resepsionisnya malah kasih ruangan rokok dgn alasan itu yg cityview. Pas saya dtg ampun deh koridornya aja bau rokoknya parah pdhl katanya ga bgtu bau. Trs city view apaan org di lantai 1, udah lah ga habis pikir saya. Kok ada ya yang mau nginap hotel seperti ini, saya sih sumpah ga akan kembali lagi. Ini pertama kali saya kasih 1star for review karna udah super kecewa, dan karna udah rusak mood saya di hotel ini bahkan saya lgsg checkout jam 8 pagi lho padahal baru sampe sore kemarin. Bener2 diluar expect saya ini sih. Kalian mikir lagi lah silahkan.
Review: +kamar okn+bed okn+pool melingkarnn-kamar mandi banjir karena tutup shower tidak menara sehingga kalau mandi pasti basah kemana2 airnyan-parkir sangat sulit
Review: Room quite small with cozy bathroom & bathtub. Staff friendly. Pool located at 7th Floor & need to get stairs to the pool. No towel there & spacious nice pool indeed with windy scene. Close to Pollux Mall & easy to get food there. The parking small & limited while we need to pay parking separately. Overall OK.
Review: The breakfast menu is out of stock and not refilled.nnRoom cleanliness needs to be improved
Positive points: The location of the hotel thas is bustling. I just needed to turn right from the inside elevator, I could cut through the route to the mall via access from Matahari Dept Store. rnNot needing to go out facing possible weather havoc. rnAt the price I am paying, bath tub is available, for me it is a steal.
Negative points: Facility is not so much ready. rnThe extension phone was not there to call the lobby which is a bit of a hassle, Need to inform by Whataspp to the lobby.rnI was not aware of a swimming pool, although the picture in booking.com it seemed to be there. rnThe information about possible facility we can use need to be more upfront.rnrnI think in general, knowing that this hotel is new, I could undestand some of the shortcomings.
Review: The hotel offers good value for money with clean rooms and friendly staff. The facilities including the WIFI and bathrooms with bathtub were impressive. However the view from the property was a bit disappointing.
Positive points: Ok
Negative points: No buffet breakfast
Review: Semua nya OK, kecuali kamar mandi nya. Bau dari saluran pembuangan nya menguap sehingga menyebabkan kamar mandi sangat bau. Mohon diperbaiki kedepan nya.
Positive points: Its clean and very quiet, for sure i will come back here
Review: The most ideal place to hide from the daily hustle and bustle. easy to reach.
Review: Buat sarapan pagi,infuse water hrs ada,masakan yg habis hrs cepet di isi jgn sampe nunggu lama org yg belum sarapan
Amenities & Facilities
Amenities
- Meeting/banquet facilities
- Rooftop area
- Conference room
- 24-hour front desk
- Luggage storage
- Laundry service
- Smoking area
- Daily housekeeping
- Cashless payment service
- Elevator
- Express check-in/check-out
- Audiovisual equipment for special events
- Non-smoking rooms
- Outdoor special event venue
- Food delivery
- Meeting room
- Invoice provided
- Dry cleaning
- Proposal venue
- Shared lounge/TV area
- Safe
- Medical services
Food & Dining
- Free breakfast
- Outdoor cooking facilities
- In-room breakfast
- Asian breakfast
- Halal breakfast
- Breakfast
- International restaurant
- Breakfast restaurant
- Western breakfast
- Buffet breakfast
- Coffee shop / Tea house
- Western restaurant
- Bar
- A la carte restaurant
- Coffee shop
- Kids' meals
- Restaurant (lunch)
- Restaurant
- Full American breakfast
- Restaurant (dinner)
- Chinese restaurant
- Alcoholic beverages
- Dessert restaurant
- Salad restaurant
- Asian restaurant
- Buffet restaurant
Languages Spoken
- English
- Indonesian
Entertainment
- Kids' pool
- Swimming pool
- Golf course (within 3 km)
- Outdoor pool
- Pool with a view
- Fitness center
Internet Access
- Internet service
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Wi-Fi for special events
- Internet
Transportation
- Car rental
- Free parking
- On-site parking
- Taxi service
- Airport shuttle