Enso Hotel
Industrial Estate MM2100, Kalimantan Road Blok.CA No.2-3, Cikarang Barat, Bekasi, Deltamas, Cikarang, Indonesia
Deltamas, Cikarang - 5.2 km to center
Updated on 28/06/2025
Check-in / Check-out
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Must-see activities in Indonesia
Reviews
Review Score
Has 1330 reviews on Agoda
Cleanliness - 9.3
Facilities - 9.3
Location - 9.3
Service - 9.0
Room Quality - 9.2
Review: Dudukan shower longgar, showernya sempat jatuh dan hampir mengenai kaki saya...nOverall lumayan aja, shower room kecil, lebih lega wc...nAc dingin, mungkin karena kamarnya yang kecil, chanel tv tidak banyak, sarung bantal dan sprei perlu peremajaan, warna nya sudah kumel.
Positive points: Complete facilities for business trip
Negative points: Variatif of breakfast food
Review: Stayed a week. Room was not cleaned once.nnOnly took rubbish and remake bed.nnStayed here a few times and it was ok previously.
Positive points: Nice and complete
Negative points: Bathroom is too small
Review: Nyaman
Positive points: That small library with a small collection of Japanese books was nice. I also loved it that there were plenty electric sockets in the room. Business hotel rooms in Indonesia are usually dim. But here, there is sufficient light. Air conditioning in the room was also good, I could easily set it to my liking.
Negative points: Being promised Japanese hospitality with “precision” as one of the three key concepts, I had been disappointed. One of my towels was heavily torn. It’s impossible that your staff did not realize it, because the threads were obviously hanging out. There was a brown stain on the edge of my hand towel and I wonder if your staff did replace it with a new one the next day, because the same brown stain was on the same edge of towel. The bathroom door handle dropped with just a slight pull. I placed that broken knob on the floor. Next day, instead of fixing the knob, it was taken away leaving the door with no knob. I had to pull the edge of the glass door to open the bathroom door. You call this Japanese hospitality? The bathroom wall was full of white stain. The water tap hose above the sink was shaking. The wood from the clothe hanger fell apart as I was about to hang my clothes, and sharp nails from both left and right sides stuck out. Luckily really, they didn’t tear my clothes. Yeah, this is what you call precision. On the second night I didn’t get coffee and creamer replenished. Refrigerator was not cold at all. Well, I could feel frost on what was supposed to be the freezer, meaning the electricity was running. The switch button was set on max. However, that chill served far from its purpose as a refrigerator. TV channels were very limited, not to mention Japanese channels. Swimming pool looks small, more similar to an aquarium where guests can watch you swimming back and forth from above. Oh, one more thing. When I checked in, there was an obvious glass stain on the desk. The next day, after my room had been made, that stain was still there. Don't you bother at all to wipe that off? A Japanese would.
Review: thank you
Review: Kamar bersih.nAC dingin.nWater heater berfungsi.nAda kulkas kecil.nnMenu sarapan banyak, bervariasi dan enak.nnHotel tidak berisik, tenang, nyaman, cocok untuk istirahat.nnSudah 2x menginap di Enso Hotel.
Review: Nicen
Review: Hotel yang bisa dijadikan pilihan ketika ingin pergi ke daerah Cikarang, Cibitung. Kamar bersih hanya sayang kamar mandi nya sempit banget jd susah gerak, wc dan shower dipisah ruang juga.nnSy ada kendala TV ga ada sinyal, staff sangat cepat merespon nya. Untuk sarapan ok banyak pilihan, pool juga enak sepii jadi cocok buat org2 yg ga menyukai keramaian spt sy hehe.
Review: Breakfast is Good..nNear Vasanta Innopark Garden..nNear Vasanta Innopark Food Center..nNear EMC Hospital..nNear Industrial Park MM2100..nFailed Swimming Pool, less maintenance..
Review: Nice and good
Amenities & Facilities
Food & Dining
- Buffet breakfast
- Bar
- Restaurant
- Buffet restaurant
- Free breakfast
Languages Spoken
- English
- Indonesian
- Japanese
Entertainment
- Outdoor pool
- Fitness center
- Spa
- Massage
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Internet
- Internet service
Transportation
- On-site parking
- Taxi service
- Airport shuttle
- Free parking
Amenities
- Laundry service
- Cashless payment service
- Daily housekeeping
- Free bottled water
- Elevator
- Express check-in/check-out
- Non-smoking rooms
- 24-hour check-in
- Dry cleaning
- Cable/satellite TV
- Safe
- Meeting/banquet facilities
- Accessible by elevator
- Library
- 24-hour front desk
- Luggage storage
