JW Marriott Hotel Medan

Jl. Putri Hijau No. 10, Medan Perjuangan, Medan, Indonesia

Medan Perjuangan, Medan - 21 m to center

Medan

Updated on 28/06/2025

Check-in / Check-out

Check-in From 15:00
Check-out Until 12:00
Property Highlights 11 specs
Floors: 27
Year built: 2008
City center: 1 km
To airport: 54 mins
View more +7
Airport transfer: 350000 IDR
Restaurants: 3
Bars & Lounges: 2
Non-smoking rooms: no
Breakfast fee: 288000 IDR
Parking fee: 200000 IDR
Voltage: 240

Must-see activities in Indonesia

Reviews

8.9

Review Score

Has 5096 reviews on Agoda

Cleanliness - 9.2

Facilities - 9.1

Location - 9.1

Service - 8.9

Room Quality - 9.0

10.0 Good Hotel - Johannes 25-05-2025

Review: Nice place to staycation

9.0 Good - umardi 03-04-2025

Positive points: Ok

8.4 Good - Yermiya 23-05-2025

Review: Mr.edi receptionist was nice

3.0 Not worth - Hadi 03-04-2025

Positive points: besides location.... almost nothing that I like

Negative points: (a) Too old (b) I checked in around 17:00 and still have to wait for 30 minutes - the receptionist said cleaning the room

10.0 Best Hotel in Town - hendrick 10-05-2025

Review: Very luxurious, clean, spacious rooms, amazing views and classy food in the restaurant ... very satisfied

7.0 Room size, dining restaurants and staffs are wonderful ! - HENDRA 28-03-2025

Positive points: The room and toilet already outdated , room is nice but toilet’s exhaust fan not working so left the toilet with smelly

10.0 Very Good - Haidi 05-05-2025

Review: Very Good To Stay

8.0 Very good - Suwanto 23-03-2025

Positive points: Nice gym and plenty of amenities

Negative points: Some of the lift buttons are malfunctioning

10.0 Good Hotel - Indra 05-05-2025

Review: New Experience stay at JW Marriot in MEdan

10.0 good and cheap - Lok 08-03-2025

Positive points: cleanliness and facilities

Negative points: n/a

10.0 Great Staff, Great location and Great Chinese Restaurant food - POH 03-05-2025

Review: Hotel Staff very professional, hotel have high security. Room comfort was great 👍. Breakfast and Jade Restaurant Chinese food was good.

10.0 Exceptional - Anita 05-02-2025

Positive points: Everything is ok and recommended if you come back here

Negative points: So far nothing

9.6 Worth Every Penny - Hendry 30-04-2025

Review: Exceeds expectationd - Prime Location, Top-Tier Facilities & exceptional service!

5.0 Will consider another hotel when visit Medan City - Indra 01-02-2025

Positive points: Location

Negative points: Separated bill for every single transactions. Too much but too little benefit in digital era.nThe room rate doesn't represent all cost bearing transactions. It excludes breakfast package that a common practice included in room rate.

10.0 Very centralised and good service - Chang 22-04-2025

Review: Swiftly checked in by Santhy who was friendly and thoughtful . Throughout our stay, staff was accommodative to our requests and prompt in their service. location is superb and facility is great

10.0 Exceptional - Dedek 18-01-2025

Positive points: i like

Negative points: clean room

9.6 Exceptional - Juli 17-04-2025

Review: Been sleep here a couple times if I back to my hometown.. bigger room with amazing city views, the food, the staff and location are great. Just wish I can get discount for staying long time for next trip.. hehe

10.0 Fabulous experience from arrival to departure - andrew 31-12-2024

Positive points: As a former manager in four and five star hotels details mean a lot to me. Apparently they also mean a lot at the JW Marriott as attention to detail was noticeable throughout the property.nThe entire front service staff was gracious and welcoming. The Bellman were always present at the curbside, greeting customers and promptly and efficiently handling luggage. I never had to open the door when going in and out as staff was always present to do so. The front office staff was prompt and efficient and made me feel like a welcome guest.nWe dined at the buffet for breakfast and dinner as well as prime steakhouse. Staff was cordial, attentive, and professional. Buffets were abundant and well maintained. Food was attractively presented, fresh, and delicious.nI was also impressed with the high level of cleanliness, and the overall excellence of the housekeeping staff. Public areas were consistently well maintained and spotless, as was our guest room, which had a large variety of amenities. nThe fitness center featured over 20 new Life Fitness machines. They included aerobic and weightlifting machines. There were also free weights and a stairmaster. Every machine had a bottle of water. There was also a dispenser of cucumber water.I was also presented with a bottle of water and a towel upon entering. There was also an outdoor swimming pool sauna and steam room.nThey might be more expensive than other hotels however, completely worth it. I will stay in no other place in Medan now that I’ve been spoiled by the JW Marriott.

9.2 Nil - Alanf 17-04-2025

Review: Nil

10.0 We enjoy the stay - Mohamed 05-11-2024

Positive points: Clean and staff are helpfull

Negative points: Nothing

Amenities & Facilities

Internet Access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
  • Free Wi-Fi
  • Internet
  • Internet service

Transportation

  • On-site parking
  • Airport shuttle
  • Car rental

Food & Dining

  • In-room breakfast
  • Buffet breakfast
  • A la carte breakfast
  • Bar
  • Coffee shop
  • Restaurant
  • Kids' meals

Amenities

  • Cable/satellite TV
  • Safe
  • Meeting/banquet facilities
  • Currency exchange
  • Accessible by elevator
  • 24-hour front desk
  • Gift/souvenir shop
  • Luggage storage
  • Smoking area
  • Laundry service
  • Cashless payment service
  • Daily housekeeping
  • Free bottled water
  • Elevator
  • Express check-in/check-out
  • Non-smoking rooms
  • Food delivery
  • Dry cleaning

Entertainment

  • Pool with a view
  • Fitness center
  • Spa
  • Massage
  • Kids' pool
  • Yoga room
  • Pool facilities
  • Golf course (within 3 km)
  • Steam room
  • Nightclub
  • Outdoor pool

Languages Spoken

  • Indonesian
  • English