JW Marriott Hotel Medan
Jl. Putri Hijau No. 10, Medan Perjuangan, Medan, Indonesia
Medan Perjuangan, Medan - 21 m to center
Updated on 28/06/2025
Check-in / Check-out
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Reviews
Review Score
Has 5096 reviews on Agoda
Cleanliness - 9.2
Facilities - 9.1
Location - 9.1
Service - 8.9
Room Quality - 9.0
Review: Nice place to staycation
Positive points: Ok
Review: Mr.edi receptionist was nice
Positive points: besides location.... almost nothing that I like
Negative points: (a) Too old (b) I checked in around 17:00 and still have to wait for 30 minutes - the receptionist said cleaning the room
Review: Very luxurious, clean, spacious rooms, amazing views and classy food in the restaurant ... very satisfied
Positive points: The room and toilet already outdated , room is nice but toilet’s exhaust fan not working so left the toilet with smelly
Review: Very Good To Stay
Positive points: Nice gym and plenty of amenities
Negative points: Some of the lift buttons are malfunctioning
Review: New Experience stay at JW Marriot in MEdan
Positive points: cleanliness and facilities
Negative points: n/a
Review: Hotel Staff very professional, hotel have high security. Room comfort was great 👍. Breakfast and Jade Restaurant Chinese food was good.
Positive points: Everything is ok and recommended if you come back here
Negative points: So far nothing
Review: Exceeds expectationd - Prime Location, Top-Tier Facilities & exceptional service!
Positive points: Location
Negative points: Separated bill for every single transactions. Too much but too little benefit in digital era.nThe room rate doesn't represent all cost bearing transactions. It excludes breakfast package that a common practice included in room rate.
Review: Swiftly checked in by Santhy who was friendly and thoughtful . Throughout our stay, staff was accommodative to our requests and prompt in their service. location is superb and facility is great
Positive points: i like
Negative points: clean room
Review: Been sleep here a couple times if I back to my hometown.. bigger room with amazing city views, the food, the staff and location are great. Just wish I can get discount for staying long time for next trip.. hehe
Positive points: As a former manager in four and five star hotels details mean a lot to me. Apparently they also mean a lot at the JW Marriott as attention to detail was noticeable throughout the property.nThe entire front service staff was gracious and welcoming. The Bellman were always present at the curbside, greeting customers and promptly and efficiently handling luggage. I never had to open the door when going in and out as staff was always present to do so. The front office staff was prompt and efficient and made me feel like a welcome guest.nWe dined at the buffet for breakfast and dinner as well as prime steakhouse. Staff was cordial, attentive, and professional. Buffets were abundant and well maintained. Food was attractively presented, fresh, and delicious.nI was also impressed with the high level of cleanliness, and the overall excellence of the housekeeping staff. Public areas were consistently well maintained and spotless, as was our guest room, which had a large variety of amenities. nThe fitness center featured over 20 new Life Fitness machines. They included aerobic and weightlifting machines. There were also free weights and a stairmaster. Every machine had a bottle of water. There was also a dispenser of cucumber water.I was also presented with a bottle of water and a towel upon entering. There was also an outdoor swimming pool sauna and steam room.nThey might be more expensive than other hotels however, completely worth it. I will stay in no other place in Medan now that I’ve been spoiled by the JW Marriott.
Review: Nil
Positive points: Clean and staff are helpfull
Negative points: Nothing
Amenities & Facilities
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Internet
- Internet service
Transportation
- On-site parking
- Airport shuttle
- Car rental
Food & Dining
- In-room breakfast
- Buffet breakfast
- A la carte breakfast
- Bar
- Coffee shop
- Restaurant
- Kids' meals
Amenities
- Cable/satellite TV
- Safe
- Meeting/banquet facilities
- Currency exchange
- Accessible by elevator
- 24-hour front desk
- Gift/souvenir shop
- Luggage storage
- Smoking area
- Laundry service
- Cashless payment service
- Daily housekeeping
- Free bottled water
- Elevator
- Express check-in/check-out
- Non-smoking rooms
- Food delivery
- Dry cleaning
Entertainment
- Pool with a view
- Fitness center
- Spa
- Massage
- Kids' pool
- Yoga room
- Pool facilities
- Golf course (within 3 km)
- Steam room
- Nightclub
- Outdoor pool
Languages Spoken
- Indonesian
- English