Java Paragon Hotel & Residences

JL. Mayjend Sungkono 101-103, Jawa Timur, Surabaya Center, Surabaya, Indonesia

Surabaya Center, Surabaya - 2.1 km to center

Surabaya

Updated on 28/06/2025

Check-in / Check-out

Check-in From 14:00

Check-out Until 13:00

Property Highlights 13 specs

Rooms: 292

Floors: 22

Year built: 1995

Renovated: 2008

View more +9

City center: 10 km

To airport: 30 mins

Airport transfer: 300000 IDR

Restaurants: 3

Bars & Lounges: 2

Non-smoking rooms: no

Breakfast fee: 175000 IDR

Daily Wifi fee: 0 IDR

Voltage: 220

Must-see activities in Indonesia

Reviews

Review Score

Has 4958 reviews on Agoda

Cleanliness - 8.6

Facilities - 8.4

Location - 8.3

Service - 8.2

Room Quality - 8.3

9.6 Exceptional - Sodik 31-05-2025

Review: Menginap untuk acara keluarga dengan orang tua dan anak kecil.n1. Dapat kamar atas dan kebersihan kamar cukup memuaskann2. kasur dan linen bersih, bantal juga empuk dan bersih.n3. Kamar mandi bersih dan memuaskan. n4. Parkiran mobil juga banyak dan bersih. nOverall memuaskan. nSangat direkomendasikan untuk kegiatan kantor atau keluarga

2.0 bad - Rajput 17-01-2025

Positive points: Bathroom was bad

Negative points: Hospitality

9.2 Nice - Joni 26-05-2025

Review: Nice

7.0 Very good - Jennifer 27-12-2024

Positive points: Location and price

Negative points: All the equipment are old. No electricity socket next to our bed. You have to charge your phone using the electricity socket behind the tv.

9.0 Excellent - Gokinsen 02-12-2024

Positive points: The mattress is thick, very like it, the bathroom is nice

Negative points: Nothing

8.0 The staff was fine just disappointed with the executive lounge which is not an executive lounge with free flow drinks or - Natalie 20-11-2024

Positive points: Bed and pillows were comfortable. The closest mall is a 5 min walk.

Negative points: We booked the executive lounge type room. Very disappointed as only soft drinks offered but then when discussed what an executive lounge means they then offered beer and wine but limited to one each. Food was like a high tea tray of sandwich, chicken wings and a couple of cakes. We didn’t use our voucher for the next night. nHotel room carpet was very old. They were having renovations done

8.0 Great Breakfast but Standard Room - Handika 13-05-2025

Review: Breakfast was outstanding with lot of food choices. Room is a bit gloomy, water boiler and glass are kept in a drawer without proper sign. TV sound was not functioned (crackling sound like having loose antenna cable). Nevertheless, other amenities were sufficient for business traveler.

8.0 Very good - eka 23-07-2024

Positive points: Good location, clean & breakfast variated menu

7.2 Average experience - Roy 25-04-2025

Review: Cleanliness is good, breakfast is good.nnDownside: hot watter is not workingnn

8.0 overall is okay / acceptable - Kitiono 08-04-2024

Positive points: location is perfect to my customer visit location, a very friendly n helpful staff

Negative points: hotel did not provide small towel at the water basin

10.0 Excellent hotel in Surabaya - Suherman 22-04-2025

Review: I enjoy staying at this hotel. The room rate is very reasonable for the facility and hotel condition. Good for a business trip, nice location and good access to the toll road. Very recommendable.

9.0 Excellent - King 20-03-2024

Positive points: Location is very strategic, just few minutes away from Ciputra World. The staff are all very nice and accommodating. Breakfast option was vary and plenty to choose from. Security guards are all very friendly despite the heat.

Negative points: Some wear and tear on the carpet at the hallway in front of our room, but that's all.

10.0 Hotelnya bersih dan nyaman - Wardhani 22-04-2025

Review: Tengah kota yang lengkap fasilitasnya dan dekat dengan jalan tol

7.0 Very good - Vitor 05-01-2024

Positive points: Good location and one of the best breakfast in Indonesian hotel.

10.0 Business Trip to Surabaya - BONEH 21-04-2025

Review: Close to the highway. So easy to move around during our business trip

8.0 Very good - Andreea 14-10-2023

Positive points: The location, easy to find, great breakfast with multiple choises, asian/non-asian dishes, plenty of options for vegetarians.

Negative points: The carpets were not clean even if they have a cafeteria, no cakes are available. The hotel is gueasting multiple weedings and that leaves no space for the guests in the restaurants.

8.0 The gym need to renovated - ANTHONY 18-04-2025

Review: Gym huge but the equipment a bit old

1.0 we canceled at the sight, not a clean nor safe place to stay. - Rohman 04-09-2023

Positive points: the facility was nasty and dirty, the property was nasty and dirty, it was drug infected and there was no way my husband and I were driving 2300 mile to stay in a place we were not safe

Negative points: Nasty, dirty, drug infested. we canceled and walked out so not charge my card for this. i don’t see how anyone in their right mind can feel safe in such a place.