Intercontinental Bali Sanur Resort

Review: The careless staff and outdated facilities caused me to slip on the floor. If you have elderly or children, avoid booking here.

Positive points: The beach access

Review: Rooms need a lot of TLC, example none of the wardrobe doors closed properly which means the light inside is on continuously

Positive points: The hotel suite was fantastic, the pool and restaurant were amazing

Review: It was price worth. Good facilities and staff kindness. There are many options on any time of meal outside.

Positive points: the room huge and everyhing at the property like master piece of art. the amazing one is the painting who from the one of famous master painter from Indonesia. really enjoy inside the peoperty, wants to come back

Review: Loved my stay here. Great buffet breakfast and the resort grounds were stunning. The bathrooms starting to look a bit dated but loved the rooms

Positive points: Location was great. Our one bedroom suite was fabulous. We enjoyed the pool and our breakfast.

Review: The property excelled in all aspects, from the spotless rooms with amazing sound bar with TV to the attentive staff and stunning views. The pool area and beach area were a highlight, offering a relaxing retreat with top-notch facilities. The breakfast spread was delightful, ensuring a great start to each day. Overall, a wonderful experience that we highly recommend.

Positive points: The location and staff were so friendly and professional

Review: Read the title

Positive points: The property was in a great location and although big it was easy to find our way around.

Review: We were 3 groups, the Hotel was new and with amazing facilities. Right on the beach and all the shops and restaurants. We had a late flight to catch and the staff were amazing to provide us with a villa to spend the day all free of charge. This gesture was amazing. The breakfast was great with ala-carte options and a full spread with more than what you need. Will definitely come back here.

Positive points: Gorgeous room and a lovely vista. I got immensely sick on our second last night and the hotel staff graciously helped the doctor find my room while I wished for a quick exit if it was bad news. Fortunately, two IV drips and appropriate medicine were administered right there in the hotel room.

Review: Thanks for the amazing time, service is great and staff is really friendly. Location beach side was great.

Positive points: Our suite was very comfortable, with big terrace, ample closet space, luxurious bathroom. The location of the property is great, you can walk to beach, restaurants, boutiques.

Review: All was Good, eccept the aircon.

Positive points: Nice staff

Review: Yeah, for the money I would pass. I read a lot of reviews that said the same thing but deep down I thought they were overly picky - they weren’t. The hotel could be stunning but there are just too many little issues. The rooms are beautiful, but the AC doesn’t function correctly, all of our stuff was coated from the high humidity. My passport became warped from the high humidity, all the papers they gave tore apart easily and were just wet. The grounds are okay, but they weren’t lush and were difficult for my aging parents to walk. The building had many poorly repaired cracks. There was a bunch of construction going on as well. This is all not to mention how the hotel itself was like a ghost town - no one there. Go stay at the Hyatt next door, better hang for your buck - we spent our meals there since the restaurant was closed for renovations and the food we did have at the intercontinental was truly bad.

Positive points: Location