Ibis Styles Makassar Sam Ratulangi
Dr Sam Ratulangi No 3 Ujung Pandang, Makassar City, South Sulawesi 90114, Indonesia
Makassar City Center, Makassar - City center
Updated on 29/06/2025
Check-in / Check-out
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Reviews
Review Score
Has 809 reviews on Agoda
Cleanliness - 9.2
Facilities - 8.9
Location - 8.9
Service - 8.7
Room Quality - 8.9
Review: Nice hotel for staycation, strategic location
Positive points: For business the location is perfect near to Kalla building
Review: I believe that I was paid for room with breakfast, but the hotel staff said it wasn't. Please AGODA clarify. Thats become a reason why I put less star in my review. Thank you.
Positive points: Strategic position, comfortable, clean and the staff are friendly and professional
Review: Kamar bocor airnGelas, Teko air gak masi jorok berkerak gitunAir diwastafel meluapnnMinimal murah ya jangan murahan gitu sih kebersihannya
Positive points: Friendly staff made the stay good and comfortable. Truly amazed by the excellent hospitality of the front desk and housekeeping staffs.
Negative points: Nothing
Review: 夕方にチェックインしたのに部屋が用意されていなかった。そのため３０分ぐらい暑いロビーで待たされた。ロビーがエアコン効いてなくて暑いのも問題。入室した時は床が拭いたばかりで濡れていた。ここは折角よい建物なのにスタッフがいまいちなのが問題。でも、それ以外はよかった。
Positive points: A nice and comfortable room with all the facilities you would expect and want. Good water pressure.nnBreakfast was nice, quite standard but everything cooked well and was a diverse range. The service was friendly, prompt and helpful.nnWould stay again when I'm in Makassar again.
Negative points: First room we stayed in had a botched AC, sweated through the night but they changed us to another room the next day without issues.
Review: Mantap
Positive points: We like the facilities and surprised (good one) given.
Negative points: The floor was wet when we entered the room, so my daughter slipped.
Review: Staff are friendly
Positive points: Location is excellent near to wisma kalla office, the staff friendly and helpful
Negative points: The towel was old
Review: Great location, walking distance to many attractions. Definitely value for money
Positive points: The staff was friendly ☺️
Negative points: Not many knew how to speak English. There was no where to out toilet paper next to the toilet. The first room we had was leaking water from the windows..When it rained, most of the floor was wet.
Review: All good, staff was friendly, the building quite old but still can accpected.
Positive points: The value is good for the price. The staff is very friendly.
Negative points: The breakfast was not up to level. I ordered a waffle, but got 2 small corners. Apparently they think it's expensive. But then, why serve it at all?
Review: Bed sheets top dirty even when I ask to change it still too dirty. No fridge in the room
Positive points: Special thanks to Ika and Adil for making my stay pleasant and comfortable! They went out of their way to make sure I had everything I needed, and helped me find my way around the neighborhood. When I needed to find a doctor or get new quota for my SIM card, they helped me out a lot. Thanks to you guys for your kindness! :-)rnrnThe breakfast buffet is great. They have many choices, including both Indonesian-style and western-style food. They make omelettes to order and have lots of fruit. I especially enjoyed the congee with many different toppings (cilantro, dried fish, etc.).
Negative points: The gym is in disrepair. There are four pieces of equipment, all in need of repair or replacement. The treadmill is the one piece of equipment that works well, and even it displays a warning about needing oil for the belt each time you turn it on. Also, the pool and gym are only open five hours per day (7-10AM and 4-6PM), though I was told when I was checking out that they could have opened the doors to the gym for me at other times. (Unfortunately I did not find that out until the end of my stay there.)rnrnThe pool and elevator had a lot of maintenance while I was there. I realize that many hotels have fallen behind on maintenance during the pandemic, so hopefully this is a temporary thing.rnrnI'd recommend turning down the music in the restaurant, especially at breakfast. Some of the loud western pop music is a bit much for first thing in the morning, and some of the songs are quite inappropriate for kids.
Amenities & Facilities
Transportation
- On-site parking
- Airport shuttle
- Free parking
- Taxi service
- Shuttle service
Food & Dining
- Kitchen
- Breakfast
- In-room breakfast
- Buffet breakfast
- Outdoor cooking facilities
- Restaurant
- Asian breakfast
- Kids' meals
- Breakfast restaurant
- Halal breakfast
Amenities
- Safe
- 24-hour front desk
- Medical services
- Luggage storage
- Meeting/banquet facilities
- Laundry service
- Smoking area
- Daily housekeeping
- Cashless payment service
- Accessible by elevator
- Elevator
- Free bottled water
- Express check-in/check-out
- Non-smoking rooms
- Food delivery
- 24-hour check-in
- Audiovisual equipment for special events
- Dry cleaning
- Shared lounge/TV area
- Cable/satellite TV
Entertainment
- Swimming pool
- Kids' pool
- Outdoor pool
- Indoor pool
- Pool facilities
- Pool with a view
- Fitness center
- Spa/Sauna
- Spa
- Massage
Languages Spoken
- English
- Indonesian
Internet Access
- Internet
- Internet service
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
