Hanoi La Rosa Hotel

Review: I had booked and confirmed a 5-night stay, but upon arrival, the front desk told me there were no rooms available for 2 of the nights and moved me to another hotel. Strangely, I could still see 2 rooms available on Agoda at that time.

Positive points: Clean and big roomrnwifi is fastrnthe staff at the receptionist able to speak english!

Positive points: The room is spacious, clean and comfy. The dining area has a wonderful view. There is also a small gym. The location is great.nBut the best feature of this hotel is its hospitality managers. The ladies are incredibly kind, smiling, and helpful. We are especially grateful to Thao!

Positive points: The location is great and easy to walk to all the sightseeings. The staff is unbelievably friendly and helpful, Thao is the best hospitality manager.

Review: Very nice reception

Positive points: Super helpful staff that goes the extra mile to help you when needed.nLots of good local eatery/coffee around

Review: Near Ha Noi center and other famous places.

Review: Staff do not brief taxi man properly. Fares was collected before hand. I was send to domestic airport. I have to trouble back to internatinal airport. Staff must brief taxi man. They can understand us

Review: Location is a little out of old quarter but easily access via public transport. Staff are friendly.

Review: PRO: the genuine concern for guests, as if they are family members. Mr. VIET assisted me in recovering my phone that I misplaced at the airport.nnCON: quite far from City center, so we availed of Grab service

Review: 1- FALSE PHOTO The photo that shows this hotel is absolutely false, the hotel I stayed at had no awning, was not clean outside and not stand alone. It located in a dreary manufacturing area. n2- No sites nearby like Old Quarter, the Temple of Literature was quite a bit a way. n3- No great places to eat for foreigners. You have to go to the Old Quarter ( you mine as well stay there)n4-The staff was very nicen5- The rooms themselves were old and outdated, and smaller then the pictures shows. Stay at a AirBnb for $25 with clean modern setup. washer and dryer and near malls etc