Grand Plaza Hotel Hanoi

117 Tran Duy Hung, Yen Hoa Ward, Ha Noi, Cau Giay, Hanoi, Vietnam

Cau Giay, Ha Noi - 5,2 km to center

Cau Giay

Updated on 29/06/2025

Check in / Check out

  • Check in time 14:00
  • Check out time 12:00

Reviews

8.3

Review Score

Has 4991 reviews on Agoda

Độ sạch sẽ - 8.6

Tiện Nghi - 8.6

Vị Trí - 8.4

Dịch Vụ - 8.4

Chất Lượng Phòng - 8.4

6.0 Just good - John 20-05-2025

Review: I stayed at this hotel two times. Last year, I enjoyed the location and breakfast. This year, not so much. Breakfast was just ok. The room smelled like smoking even though it was a non-smoking room. But the worse, there was a cockroach in the bathroom on the last day. Staff is always friendly. The Pilot Craft Beer is not associated with the hotel, service was not good

7.0 not value for money - Dominador 12-04-2025

Positive points: Breakfast is good and with decent choices cafe barista needs training for good coffee

Negative points: exhaust fan not strong enough to fan away smells room is dated and requires major design configuration/renovation simple is best in the event that a reno is done hotel's attempt to please with ostentatious and over-the-top design is so passe furnishings needs big upgrade to bring it to 21st century gold decor is too much location is far from Old Quarter did not feel the joy of a proud hotel staff showcasing the hotel made me feel that customer service (i.e. training) is not a priority to hotel management.

10.0 Exceptional - Kevin 11-05-2025

Review: Very good

5.0 Acceptable - Luan 23-10-2024

Positive points: Was here for a conference. Not many other options nearby. Breakfast was fine, though it would be nice if they changed the menu a bit more. The sauna was nice.

Negative points: For the prices charged, the place is not great value. Wallpaper coming off the walls. Exposed wires to the TV. The place is looking quite tired and really needs a makeover. Room was big but very sparsely furnished.

9.6 Exceptional - Soup 05-05-2025

Review: Booked for a short stay, so far so good! Many tourist~

5.0 The hotel location is good and staff was okay in general. - Johnson 08-01-2024

Negative points: The aircon temperature was preset and could not be adjusted by the guest to suit their liking.

6.0 Above average - Hung 21-04-2025

Review: Ok

2.0 Professional service required - Hae 13-11-2023

Positive points: Clean

Negative points: Staffs need to get right training

9.2 luxury place to stay - Jong 21-04-2025

Review: little bit old, but good to stay.

4.0 Acceptable - Goh 20-02-2023

Positive points: room is clean

Negative points: room have a mouldy smell. non smoking room but heavy cigarette smoke smell along the corridoor and at time smell came into room. room flooring is worn.

6.0 Above average - Ankit 01-10-2022

Positive points: The location was good.

Negative points: The furniture of the room was dated and old.

10.0 KS is clean and beautiful. - TAM 09-04-2025

Review: Breakfast is not varied and not tasty yet. But it's okay. The hotel is clean, quiet, so it's worth a visit.

10.0 Exceptional - Youngsoo 24-08-2022

Positive points: Location and availability

Negative points: Not much

6.0 Above average - DMITRIY 10-06-2022

Positive points: The location of the hotel is good.

Negative points: The facilities were kind of outdated, though its a 5 star hotel. Everything was Ok, but too worn out. The men shower in the swimming pool wasn't working. I told it to a staff, they just smiled to me as they knew about it already but no action.

4.0 Cockroaches and smells like cigarettes - Malisa 31-03-2025

Review: We requested for non smoking room but the entire floor and room reaked of cigarettes and found cigarettes butts on the floor. When we told the staff they dissed our feedback and said we're already in non smoking room. nnBed was hard and only given 1 small pillow per person. My neck was so sore. nnWe also found cockroaches running around everywhere including our tea cups.nnThe only pro that I enjoyed was access to the sauna and gym.

8.0 Very good - Frederick 21-05-2022

Positive points: OKAY

10.0 stay again - John 27-03-2025

Review: I will stay here again on my next trip to Hanoi. The buffet was great and there were some nice restaurants within close walking distance.

Location

Địa Điểm Gần Đây

Airports

  • Noi Bai International Airport (HAN) : 23.5 km 36 min drive
  • Cat Bi International Airport (HPH) : 98.6 km

Public transportation

  • Hanoi Railway Station : 5.0 km 23 min drive

Hospital or clinic

  • Siêu thị thực phẩm chức năng GPCare : 460 m

Shopping

  • Night Market : 6.3 km

Convenience store

  • On-site :

Cash withdrawal

  • ATM on-site :

Popular landmarks

  • Vietnam Museum of Ethnology : 3.6 km
  • Temple of Literature & National University : 4.5 km
  • One Pillar Pagoda : 4.8 km
  • Ho Chi Minh Mausoleum : 5.1 km
  • Presidential Palace Historical Site : 5.3 km
  • Vietnam Military History Museum : 5.3 km
  • Hoa Lo Prison : 5.5 km
  • St. Joseph's Cathedral : 5.9 km
  • Vietnamese Women's Museum : 6.0 km
  • Old Quarter : 6.3 km

Nearby landmarks

  • vin mart Tran Duy Hung : 170 m
  • BigC : 370 m
  • BigC Thang Long : 400 m
  • vin Mart Trung Hoa : 440 m
  • Siêu thị thực phẩm chức năng GPCare : 460 m
  • Công viên quận Thanh Xuân : 560 m
  • Koang Huy Mart : 580 m
  • Ao làng : 620 m
  • Vườn hoa Trung Hòa - Nhân Chính : 620 m
  • Tran Duy Hung Street : 620 m