Four Points by Sheraton Batam
Komplek Panorama Nagoya, Sungai Jodoh, Batu Ampar, Nagoya, Batam Island, Indonesia
Nagoya, Batam Island - City Center
Updated on 28/06/2025
Check-in / Check-out
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Must-see activities in Indonesia
Reviews
Review Score
Has 1420 reviews on Agoda
Cleanliness - 9.3
Facilities - 9.1
Location - 8.7
Service - 8.4
Room Quality - 8.4
Review: Room was ok. Breakfast not nice at all and mosquitoes flying around.
Positive points: Staff tried their absolute best to make us feel comfortable and the room was great with the bed being a highlight of stay!
Negative points: The surrounding area is abit sketchy, however the hotel made sure to have a staff to receive us when we returned at night and even when we had ordered food from gojek. Was very appreciative of it!
Review: Nice and cosy place to stay
Positive points: The hotel staff were excellent. Billy and Stephanie at reception were so kind and had a great hospitality.rnAlso, the staff at restaurant for breakfast were great. They were always kind and having smile. rnrnThank you very much!
Review: a relaxing stay for a short getaway with good and clean room, friendly and accommodating staff, good buffet breakfast, and hospitable bar tender.
Positive points: I had a fantastic stay at this hotel! All the staff were very friendly. The highlight for us was definitely the exceptional service provided by Guest Relations Officer Ms Stephanie. She went above and beyond to make sure everything was perfect and truly made our stay feel special.. The hotel itself was clean, comfortable, and well-maintained. I’ll definitely highly recommend..
Review: Nice and clean. Friendly staff
Positive points: Nothing much.
Negative points: Breakfast and dinner. rnDinner was terrible lamb shank was like rubberrnLikewise beef was rubberish !rnMereka goreng was super salty !rnrnTerrible chef !!
Review: The lobby and room, very good. The staff, friendly and helpful. The price for such a beautiful room is definitely worth it.
Negative points: Check in should be 2.00 pm should don't delay.
Review: Chose this hotel due to its proximity to malls. Easy to get Grab from here. Very friendly and helpful staff
Positive points: The room are clean and spacious.
Negative points: TV connections are poor...no networkrnCannot find the switch to switch off the ceiling lights above the bed when we are about to sleep. When technician came to switch off, only then realize that the wall switch was hidden behind the bed frame. Obviously, the room setting is wrong with the table at the corner.
Review: Great stay worth it
Positive points: As a 4 stars hotel breakfast was dissapointed....
Negative points: Not so much of local food
Review: Great stay worth stay
Review: Let down by breakfast. Otherwise, everything is great
Positive points: Breakfast spread was good and they even changed the menu on my second morning here. They also had an indomie station, love that there were different flavours to choose from. The staff were very accommodating, they received my lapis delivery and helped to keep it while I was out. I placed a do not disturb sign when I left the room for the day, but the staff was so kind to text me to confirm if any housekeeping was needed. They were truly attentive.
Review: The only positive thing I can say about this hotel is the friendliness of the staff they were welcoming and helpful throughout my stay. Unfortunately, that's where the positives end. The building is very old and lacks proper facilities, which made the stay uncomfortable. Breakfast was the same every single day with no variety, which became tiring quickly. Overall, I didn’t enjoy my stay and wouldn’t recommend this hotel, especially if you're traveling for a tour or looking for a more comfortable experience.nn
Positive points: Breakfast buffet was awesome
Negative points: D buffet breakfast was in a small portion
Amenities & Facilities
Languages Spoken
- English
- Indonesian
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Internet service
Entertainment
- Outdoor pool
- Billiards
- Fitness center
- Spa
Transportation
- On-site parking
- Free parking
- Airport shuttle
- Car rental
- Shuttle service
Amenities
- Safe
- Medical services
- Meeting/banquet facilities
- 24-hour front desk
- Luggage storage
- Smoking area
- Cashless payment service
- Non-smoking rooms
- Laundry service
- Daily housekeeping
- Food delivery
- Elevator
- Dry cleaning
Food & Dining
- Buffet breakfast
- Bar
- Coffee shop
- Restaurant
