Elegant Suites Westlake

Review: Staff politeness and friendly

Positive points: Very friendly, clean and comfortable, ice amenities, nice neighborhood.

Review: Overall good except far from the local market and attraction points

Positive points: The room was very, very big and the staff was extremely friendly and supportive. We called them to make some noise stop in the morning, and they stopped the maintenance works at the upper and lower floors for some hours so that our baby could keep on sleeping until late. They even provided us with complimentary transfer to the airport and a small gift to apologize for some inconvenience we had during our stay. Very much appreciated!

Review: Great hotel with great view

Positive points: Everything exceeded our expectations from the facilities, neighborhood, and the very helpful reception desk personnel.

Review: The apartments were amazing with kitchen and all amenities. We enjoyed the stay and felt comfortable.nnImprovement point- add more indian vegetarian food in the menu.

Positive points: It’s clean, nThe staff is excellent.

Review: Not good location and convenience place. Other than that everything is excellent

Positive points: Spotless, well maintained and breakfast was outstanding!

Review: Very pleasant hotel to stay. Staff, facilities and amenities are exceptional. Would stay again and highly recommend.

Positive points: The swimming pool is large and a nice haven from the heat and noise of the city. The apartment was large and comfortable.

Review: We recommend this property to all the travellers services and staff is so good. Room is also specious and food is also good.

Positive points: The apartment was so well appointed. I loved my time at Elegant Suites. I would definitely stay here again.

Review: I have never experienced the luxurious stay before everything this is very gud and tha staff makes it too memorable for us

Positive points: It’s a perfect place, have everything I need, and I’m very picky. Clean, excellent service staff, restaurant, the breakfast buffet is good, excellent location, many western restaurants around.

Review: Everything is perfect except food at the restaurant is not the best

Positive points: If you looking for comfortable, quite, private and nice swimming pool in Hanoi, Elegant Suites Westlake would be perfect. Staffs are so friendly and helpful. Breakfast is so neat. Big room and bathroom are so cozy and spacious.rnI really loved the big swimming pool. I would love to stay again when I come visit Hanoi again.

Review: Nice stay with amazing views

Positive points: amazing clean rooms, great staff, great breakfst