Desatu Hotel
Komplek Centrepoint Mall Blok D-I, Medan City Center, Medan, Indonesia
Medan City Center, Medan - City Center
Updated on 28/06/2025
Check-in / Check-out
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Must-see activities in Indonesia
Reviews
Review Score
Has 2000 reviews on Agoda
Cleanliness - 9.4
Facilities - 9.1
Location - 9.0
Service - 8.3
Room Quality - 8.8
Review: Roomnya sempit tapi lokasinya strategis, cocok untuk single travel
Review: The hotel was a few minutes walk away from the train station, made it convenient for me to catch a train to airport.nCheck in was smooth, staff was kind and patient. The room was a bit small but I just needed a place to sleep so it was totally acceptable. Water refilling service on the corridor. The only thing was deposit needed to be paid by cash.
Review: Good
Review: Good
Review: Near to shopping mall and the hotel so clean and confortable . Love it. Will stay here again if coming to medan.
Review: when making a room reservation, I booked a standard room. when I received confirmation it turned out to be a room without windows. When I contacted the hotel that I had chosen the wrong room, they informed me to add a fee. However, when I checked in, they had upgraded my room to a deluxe room without any additional fee. I was very happy when I found out. thank you Desatu Hotel!!
Review: Good location, inside Center Point Mall, so easy to get food or entertainment. Walking distance to Airport Railink and train station.
Review: Great location – right next to a shopping mall with plenty of stores and dining options. A good choice if you need a place to stay before or after a flight. Friendly staff, quick check-in process.nThe walls are very thin – you can clearly hear noise from neighboring rooms, especially doors slamming. I woke up around 4 AM and couldn’t really get back to sleep. Also, a deposit is required at check-in (refunded upon check-out).n
Positive points: No breakfast was served at the hotel
Negative points: Although it was stated that there is a hot/cold water dispenser at every floor, the one on 9th floor was not functioning well...
Review: I like the hote. I knew it's the perfect hotel for me as there are many shops and easy access to many places. I enjoy my stay here. Definitely going to book again this hotel in Medan. Thank you for the hospitality provided. Such a wonderful stay.
Positive points: Near shopping mall
Negative points: Nothing
Review: Bagus hotelnya dekat kemana
Positive points: Near shopping mall
Negative points: Nothing
Positive points: Location
Negative points: It has to pay for parking fee unlike most hotels.nNo water bottles in the room you have to pour from the machine outside.nNo charging plugs for travelers
Positive points: Nothing
Negative points: Small room, non free parking..o⁹
Positive points: The location is on the center of the city, in a mall complex. many of the point of interests are reachable by foot, easy to find food for breakfast and dinner.
Negative points: The room quite small, the bathroom is not properly closed and separated only by glass wall, no complimentary bottled water although free flow water dispenser available on each floor.
Amenities & Facilities
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Internet
- Internet service
Food & Dining
- Buffet breakfast
- Coffee shop
- Asian breakfast
Entertainment
- Ticket service
- Massage
Transportation
- On-site parking
- Taxi service
- Car rental
Amenities
- Safe
- Medical services
- Meeting/banquet facilities
- Currency exchange
- 24-hour front desk
- Gift/souvenir shop
- Luggage storage
- Smoking area
- Cashless payment service
- Laundry service
- Express check-in/check-out
- Daily housekeeping
- Non-smoking rooms
- Elevator
- 24-hour check-in
- Dry cleaning
Languages Spoken
- English
- Indonesian