Astara Hotel Balikpapan
Jalan Jenderal Sudirman No. 47, Balikpapan City Center, Balikpapan, Indonesia
Balikpapan City Center, Balikpapan - City center
Updated on 28/06/2025
Check-in / Check-out
View more +9
Must-see activities in Indonesia
Reviews
Review Score
Has 988 reviews on Agoda
Cleanliness - 9.1
Facilities - 8.4
Location - 8.4
Service - 8.1
Room Quality - 8.3
Review: Great location, value for money
Review: Located on top of big mall and easy to find indomart and restaurant
Review: Check in antri cukup lama sampai 1 jam baru dapat kamar, mungkin karena waktu itu hari libur besar yah jadi cukup ramai yg mau nginap
Review: Tempat yg cocok utk menginap dg keluarga. nUntuk yg pertama datang kesini butuh sedikit usaha utk menemukan lokasi check in. nKekurangan yg saya temukan adalah suara pintu ditutup dr kamar lain dan suara anak2 berlarian di lorong: yg terdengar hingga dlm kamar krn hotel memang tdk berkarpet dan kurang kedap. nSelebihnya cukup memuaskan dg staff yg responsif dan ramah.
Review: Great experience
Positive points: Breakfast ok not too fancy.rnHotel closed to the shopping mall
Negative points: When we arrived Rooms was Dusty. Floor dusty. Bed bugs whole night couldn't sleep scratching. Toilet dirty not clean can see the stain. rnWindows few holes the plaster wearoff.rnOn the other rooms my Maid rooms also dusty.rnShe had to used tissue n handwash to clean the floor.rnI did order meals for the rooms.rnNot nice. Cold n sticky.rnOn my lastday worst probably bugs bite on my face both my face swollen n red.rnLuckily I bring my emergency kit.rnAlthough I felt hot on my face due to allergy.rnI request for trolley from the reception the night before checkout. Nothing was sent.rnI didn't recommend to the group of families to stay in the hotel.rnAs they need a feedback from my visit.
Review: Good way if you bring 2 children. So you can get 2 free ticket. And the adults just enjoying on the beside pool. Booking room with the terace is so so. But the mobility is good. Can improve for the room design
Positive points: Facilities
Negative points: Sleeping on bed was like sleeping on floor very hard mattress
Review: Good hotel
Positive points: Breakfast great
Negative points: Linen need clean and sliding door not working
Review: Not worth for money the prize was higher but the cleanest of the room was really bad, the food also terrible taste
Positive points: The Mall is fine, breakfast is great
Negative points: The prices of everything, even laundry is absolutely ridiculous, for less than 5 kg, 1 Million rupiah,?! A washing machine costs less than 5.....
Review: Great location ... however rooms are rather old
Positive points: Location, cleanliness
Negative points: The breakfast was cold, soundproofing of the room was not good
Amenities & Facilities
Languages Spoken
- English
- Indonesian
- Malay
Food & Dining
- Asian restaurant
- Outdoor cooking facilities
- Buffet restaurant
- Kids' meals
- Asian breakfast
- Breakfast
- Poolside bar
- Vegetarian restaurant
- Breakfast restaurant
- Halal breakfast
- Buffet breakfast
- Western breakfast
- Bar
- Kitchen
- Coffee shop / Tea house
- Coffee shop
- Restaurant
- A la carte restaurant
- Bar / Lounge
- Restaurant (dinner)
- Full American breakfast
- Free breakfast
- In-room breakfast
- Dessert restaurant
- Salad restaurant
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Wi-Fi for special events
- Internet
- Internet service
Transportation
- Shuttle service
- Airport shuttle
- Car rental
- On-site parking
- Taxi service
- Free parking
Entertainment
- Karaoke
- Fitness center
- Spa/Sauna
- Kids' club
- Spa
- Kids' pool
- Golf course (on site)
- Hot tub
- Massage
- Pool facilities
- Water park
- Swimming pool
- Yoga room
- Private beach
- Golf course (within 3 km)
- Mini golf
- Outdoor pool
- Ticket service
- Steam room
- Indoor pool
- Billiards
Amenities
- Daily housekeeping
- Smoking area
- Currency exchange
- Elevator
- Cashless payment service
- Express check-in/check-out
- Non-smoking rooms
- Conference room
- Food delivery
- Invoice provided
- Gift/souvenir shop
- 24-hour check-in
- Audiovisual equipment for special events
- Dry cleaning
- Shared lounge/TV area
- Safe
- Meeting room
- Outdoor special event venue
- 24-hour front desk
- Medical services
- Laundry service
- Luggage storage
- Meeting/banquet facilities
