Andaz Bali
Jalan Danau Tamblingan 89a, Sanur, Bali, Indonesia
Sanur, Bali - 9.5 km to center
Updated on 28/06/2025
Check-in / Check-out
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Must-see activities in Bali
Reviews
Review Score
Has 1290 reviews on Agoda
Cleanliness - 9.7
Facilities - 9.6
Location - 9.6
Service - 9.3
Room Quality - 9.5
Review: A bit discriminatory to local tourist.nDespite being in Lagoon suite and spending alot of money on food for 1 night(100usd+). nWe get treated differently compared to western and russian tourists. nTourists that sat on lobby before me before check in time gets their early check-in, to the point where me and my family was the only group that was waiting in the waiting lounge waiting for our check-in in a hot damp weather for 1 and a half hour. While other international tourists gets their room ready earlier than check-in times. nRoom Phone didn't work despite being suite. Pool was very dirty but it did rain a little bit before so i'll give that some understanding
Positive points: Aesthetically pleasing, calm, near the center. Lovely staff, great food, service and modern rooms
Review: You won’t regret for sure.nI usually search before the stay , yes this place is over all really good
Positive points: Superb staff, exceptional facilities and beautiful rooms. Very good experience with young children although just be mindful of the ponds / pools around as there aren’t any railings. But just keep an eye on the kids :)
Review: Staff was friendly, room was clean and the breakfast at the restaurant was good.
Positive points: Great
Negative points: None
Review: Andaz was a memorable stay even for families with young children, food was fantastic especially the breakfast. Staff were accomodating to children and attended to them as well. Will recommend this place as a good retreat with nearby activities such as the new mall (less than 5mins drive away).
Positive points: Best place in Sanur at the moment. Relatively new, feels fresh, beautiful in design and layout, super comfy beds with big tub in the bathroom and spacious shower. We truly enjoyed staying here for 2 nights and wished we had more time here. We would definitely stay here again and recommend it to anyone who wishes to stay in a revamped area like Sanur that's not as crowded as the likes of Canggu, Seminyak and Ubud. It's also cleaner and more family-friendly.
Negative points: The check-in process could've been smoother (they promised the room would be ready in 10 minutes but we waited and waited and it took more than 30 minutes). Other than that, I can't think of anything else. The Korean BBQ also fell short of expectations. I think it became overpriced in the end. Next time we will have a seafood dinner instead.
Review: Andaz Bali is a beautiful and cozy place to stay at. We simply loved it. The staff offered complimentary porridge for dinner after knowing that we had a sick family member. The porridge was delicious. We will return again.
Positive points: . The breakfast was good. Apurva was much nicer than Merasuka.
Negative points: The pool was a bit dirty.
Positive points: Love the facility, the room & the ambience are nice, quick check in process… The breakfast is awesome
Negative points: Unfortunately not all staff in the hotel were nice… There were staffs at the restaurant who are not really attentive & not saying hello
Positive points: as soon as I entered the resort, I could already tell it was going to be a great stay. place was so nice and zen. all the staff members were super amazing and friendly. room layout was perfect and they were super clean. love that they also provide bath bombs?! unfortunately, we didn't get the chance to try out the spa.
Negative points: just 2 minor things, 1 was the food at breakfast being quite bland. although there was a huge selection/variety, most of them were quite underwhelming. the pates were questionable and cheese selection was quite bad. the only things we liked at breakfast were the juices, matcha latte and indonesian dish of the day which was the babi guling. they looked pretty though and made for nice instagram posts lol. i normally don't expect much from hotel breakfasts anyway. no2 was the fact that we had to walk to the lobby to fetch our gojek deliveries instead of being able to get them sent to our room. not a big issue as it probably helps get our steps up anyway.
Positive points: The room on the lagoon was beautiful. Spectacular large bathroom. Breakfast was wonderful.
Negative points: AC could have worked better but the staff did fix it so that it was ok.
Positive points: The resort was gorgeous, very spacious, luxurious and comfortable. What made it extra special were the staff who were always smiley, helpful and knowledgeable. The breakfast was also really good - a must try
Negative points: The price
Review: No complaints whatsoever. Facilities are elderly-friendly, rooms are so serene. Breakfast was lovely but for technology-challenged elderly people, might be hard to order because the menu has to be scanned. It would be nice if buffet-style breakfast is also offered in addition to the ala carte.
Positive points: Everything was amazing ! And the staff is beyond wonderful
Negative points: The price of the restaurant and breakfast is a bit overpriced to be honest but delicious
Amenities & Facilities
Entertainment
- Swimming pool
- Private beach
- Water park
- Outdoor pool
- Canoeing
- Fitness center
- Spa/Sauna
- Golf course (within 3 km)
- Spa
- Steam room
- Boat trips
- Hot tub
- Massage
- Kids' pool
- Water sports equipment rentals
- Snorkeling
- Kids' club
- Yoga room
- Pool facilities
Amenities
- Safe
- Laundry service
- Meeting room
- Audiovisual equipment for special events
- Daily housekeeping
- Elevator
- Medical services
- Outdoor special event venue
- 24-hour front desk
- Meeting/banquet facilities
- Luggage storage
- Currency exchange
- Smoking area
- Proposal venue
- Cashless payment service
- Express check-in/check-out
- Non-smoking rooms
- Invoice provided
- 24-hour check-in
- Gift/souvenir shop
- Dry cleaning
- Conference room
- Shared lounge/TV area
Languages Spoken
- Chinese (Mandarin)
- English
- Indonesian
- Japanese
- French
- German
- Spanish
Food & Dining
- Restaurant
- In-room breakfast
- A la carte restaurant
- Western breakfast
- Restaurant (lunch)
- Western restaurant
- Restaurant (dinner)
- Kids' meals
- Kitchenette
- Full American breakfast
- Chinese restaurant
- Outdoor cooking facilities
- A la carte breakfast
- Poolside bar
- Asian breakfast
- Alcoholic beverages
- Kosher restaurant
- Dessert restaurant
- Breakfast
- Kitchen
- Salad restaurant
- Breakfast restaurant
- Asian restaurant
- Buffet breakfast
- Bar
- Coffee shop / Tea house
- Coffee shop
- International restaurant
Transportation
- On-site parking
- Taxi service
- Free parking
- Electric vehicle charging station
- Bicycle rental
- Shuttle service
- Airport shuttle
- Car rental
Internet Access
- Wi-Fi in public areas
- Wi-Fi for special events
- Internet
- Internet service
- Free Wi-Fi in all rooms!