温莎广场酒店 (Windsor Plaza Hotel)

评价： Good hospitality

优点： I didn’t eat breakfast there , don’t know!rnThe location was good for me to meet most of my friends.rnThe hotel watch our luggage, so we can enjoy free hand to walk in streets.

评价： Clean beautiful and amazing staff service. Reception was incredibly helpful for any issues and all staff was polite. The provisions in the hotel room was everything we needed and more! I really recommended this hotel to all!

优点： I like the property and how clean and welcoming it was from the staff.

评价： I booked Windsor Plaza Hotel through Agoda because the listing clearly stated that complimentary late check-out until 4 PM could be requested. That was one of the main reasons I chose this hotel. However, upon check-in, I was informed that a 4 PM check-out would cost half a day’s room rate. This is not just misleading — it's false advertising.nnWhen I questioned the staff about it, the excuses kept changing. First, I was told I needed to book a bigger room. Then suddenly, I had to be a member of some hotel program to be eligible. It was clear the staff had no consistent answer — or worse, they were making it up as they went. To make matters worse, the staff member I dealt with was blatantly rude, dismissive, and completely unhelpful.nnFor a hotel that claims to be 5-star, the service was shockingly poor. There was no accountability, no courtesy, and clearly no intention to honor what was advertised. This experience was a complete letdown and a waste of time and money.nnAgoda, I strongly urge you to remove the claim about complimentary late check-out from this hotel’s listing. It is misleading and dishonest. And seriously — who in their right mind would pay half a day’s price just to stay 3 extra hours?nnWindsor Plaza should be ashamed of this level of service. I will not be returning, and I do not recommend anyone waste their money here

优点： I stayed for 3 nights. I felt quite convinced for location. There are some food places and 7-eleven.

评价： In bad condition hotel linens and bed,

优点： All good

评价： Clean and comfortable place for stay

优点： Beautiful old world feeling. Not much within walking distance.

评价： Very good hotel and amazing hospitality

优点： Was very close to the An Dong market and surrounding points of interest for my family.

评价： Very good hotel , staff is extremely helpful

优点： excellent staff and cleanliness

评价： No comment

优点： We love the service of this facility. Nhi is one of the management helpful. She is very awesome and helped to find my son phonenCome back this hotel

评价： 5 star

优点： Beautiful hotel, auto blinds, bathtub and shower, lots of elevators, restaurants and staff were great.

评价： Nice hotel

优点： The hotel is comfortable and fantastic with large elevators for moving luggages. It is in a very convenient location to visit famous landmarks.nThe hotel’s employees (Lan and Mi) were very helpful for any questions.