凯悦酒店-岘港度假村及水疗中心 (Hyatt Regency Danang Resort And Spa)

5 Trường Sa, 和海, 岘港, 越南

和海, 岘港 - 距市中心 6,8 公里

五行山

更新时间 28/06/2025

入住 / 退房时间

  • 入住时间 15:00
  • 退房时间 11:00

评价

8.7

评分

在 Agoda 上有 9010 条评价

清洁度 - 9.1

设施 - 9.1

位置 - 9.0

服务 - 8.7

客房质量 - 8.9

7.6 Not bad - but not for us! - Cindy 09-02-2025

评价: The resort offers a fantastic selection of dining options, with an impressive variety of restaurants. A highlight is the breakfast buffet, available at three different restaurants, allowing for a different experience each morning. The facilities are excellent—multiple pools, including a massive main pool, and plenty of complimentary activities. The resort itself is huge, making it great for families, with lots of space for kids to run around. Being beachfront is a bonus, perfect for a relaxing walk along the shore.

However, the rooms are quite dated and not well maintained. We noticed water stains, rust on taps and showers, and yellow/brown patches on the walls and ceilings. The décor feels outdated and in need of a refresh. We also booked an ocean-view room, but our initial room only had a view of trees with barely any ocean in sight. To their credit, they moved us to a better-view room the next day, but it would be more transparent if they had a separate "partial ocean view" category.

It’s worth noting that this is a very family-friendly resort with lots of kids running around and playing, so it can get quite noisy. If you're looking for a peaceful getaway, especially as a solo traveler or couple, this might not be the best fit.

8.0 Beautiful resort and beach. Pleasant experience. Service can improve. - Ying 30-01-2025

优点: Beautiful resort and the food was nice. Polite and friendly staff but at times service was a bit disorganised probably due to CNY holiday crowd- like waiting for long time for the bill or the food, or mistaken our orders. But overall pleasant stay. And the beach is amazingly clean and beautiful

缺点: Slightly disorganised waiting staff at the restaurants.

7.6 Superb staff but small flaws with the rooms - Andrew 19-01-2025

评价: We got upgraded to a residence room by a very kind staff. Overall, Hyatt is amazing, especially the staff and the facilities, however I do want to point out that while there are hundreds of workers maintaining the outdoor facilities to ensure it’s in superb condition, the TVs are old and small, no netflix obviously, and THERE ARE NO POWERPOINTS NEXT TO THE BEDS TO CHARGE YOUR PHONE. We had to charge them in the kitchen and the bathroom. Honestly I felt like thats a basic feature that all hotels should have so I was a bit disappointed. Location wise- not terrible compared to Intercontinental or Melia Vinpearl but it can’t beat newer and flashier hotels that are in the city centre.

10.0 Exceptional - Ilona 30-01-2025

优点: Beautiful hotel and facilities

9.6 Best resort in Danang! - Alvin 10-01-2025

评价: This is our fifth visit and we still love everything the Hyatt Regency offers. From a wonderful breakfast buffet to the private beach. We stayed in a 2 Bedroom residence and the space and view were wonderful.

7.0 Good but not great, I felt it was expensive for what we got. - Melinda 20-01-2025

优点: The pool’s and beach were outstanding. It is a very large property so there are a lot of outside options. Breakfast was great! Staff are very helpful.

缺点: It felt a bit like staying in an apartment block. The fittings inside our room were basic and not very good quality. Very uncomfortable couch and chairs. Dining table and chairs are basic. Bed was comfy though and that’s the main concern in a hotel room. Don’t bother with the club option. Only offers water or soft drinks through out the day, no food items at all. Cocktail hour isn’t worth the extra you pay. Particularly if you aren’t in the property at that time every day which we weren’t.

9.2 New Year Visit - Tim 04-01-2025

评价: Our second visit here, the last was in April 2014 and it was encouraging to see the hotel has been well maintained in that period. Indeed, looking at all of the unfinished projects that line the beach all the way to the city, it’s quite a miracle it has survived!

The staff were courteous, helpful and polite throughout and the hotel facilities are excellent. It is however, some distance from town, but a cheap Grab taxi sorts that out.

My only reservation is that there is nowhere to escape as an adult in the hotel. I had hoped that by paying more for the Club Access, this would enable a quiet space to be enjoyed, but it was a crèche there too. However, that it just me and I mention it in case others have similar thoughts.

4.0 Bad experience with check inn . - Jo 18-01-2025

优点: It's a good beach property. Kids would love the activities. Unfortunately, the 4 days we stayed it was raining. The breakfast and the Vietnamese restaurant had delicious food. The hotel room had a nice beach view with balcony.

缺点: Our arrival was late due to a flight delay. We reached the hotel at approx 7pm .The fact that we had done a late check-in . Ms. Lisa at the reception had delayed our check inn by 3 hours trying to convince us to choose a residence tower 2bed room for a good deal. After denying it, she had even asked us if we couldn't afford it, which was pretty rude. Later, I was clear we would go ahead with our ocean view, the king bedroom with balcony, she goes into a room & comes out and offers us a free upgrade to the 2-bedroom and shifted us . It's like a tower apartment behind the hotel buildings far from the beach and the restaurants. I had called and asked to give our original booking as this big an apartment was not what I was looking at as we are just 2adults a child who sleeps with us.,and I wanted to stay in the hote buldingl which have already booked an ocean view hotel room.After a heated discussion, she finally she gave us a room stating it was for someone else, but she's giving it to me !! like it's a favor ?? but cleaning was not done, so we had our dinner at the restaurant so that she would get our room ready.

I don't understand when I have clearly made a booking of my choice. Why create all this confusion and inconvenience to a customer at check inn, and why has my room not been ready when the check out time is 11 am?

9.2 Review - Benjamin 04-01-2025

评价: Perfect facilities, good and very helpful staffs. Except certain facilities within the resort could be free instead of paid for... such as table tennis and golf.

10.0 Great resort, shame about the weather. - Nguyen 14-01-2025

优点: We loved the breakfast, staff response and service

缺点: This is out of Hyatt’s control, but we were unlucky to arrive during a week of non stop rain. The resort having a beach front was really windy so I felt we couldn’t enjoy the amenities like we hoped.

8.8 Anniversary Trip Part II - Kwan 30-12-2024

评价: We transferred to this hotel as the second part of our stay in Danang. The hotel is stylish and the staff is very nice. Room size is satisfactory and the view is not bad considering we are facing the beach. We have some concern over the privacy as the shower is located just next to the window where there is a walking path. The location is modarate as it is not within a walking distance to the city centre.

10.0 memorable… fully satisfied - Prakash 12-01-2025

优点: ocean view rooms are great value for money and time.. staff unbelievably humble and smiling.. no words to express out happiness

缺点: believe me, nothing

7.6 Christmas visit - Karol 28-12-2024

评价: My only complaint was that the room was not cleaned early enough and we needed to request for that to happen. We enjoyed our stay though. Great facilities and friendly helpful staff. Thanks

1.0 Serious safety issues - Grace 09-01-2025

缺点: Do not stay here. We had two serious safety incidents during our stay that could have resulted in serious injuries.

The first involved the entire shower head falling off as water was turned on for shower, narrowly missing my head.

The second (and most shocking) was water pipe bursting from bath tub, resulting in entire 2nd floor flooding, water flowing down stairs and to ground floor.

The hotel facilities management and safety inspection is below satisfatory standard or non existent. my complaint is also about management response. The response was entirely lacking. For the first incident, the hotel manager offered a free plate of sweets which we declined and felt that they have completely missed the gravity of the incident.

The second incident was on our final night of stay. After a sleepless night (and many wet towels) , hotel management has not suggested and reached out with a response plan. I find this completely shocking for a purported 5 star hotel (or for any operator that provides service to the public after a major safety incident).

10.0 This was one of the best hotel stays we have had - Vijay 28-12-2024

评价: Not one thing to complaint or feedback about this hotel. Amazing property and staff.

8.0 Good to stay there but disappointed few problem’s what I expected value $$ I pay for it - Chi 08-01-2025

优点: Nice setup

缺点: My daughter room is not good working condition , she have to call maintenance team come to fix thing a few time and change different room

7.6 Decent resort with a good beachfront - Sadhvi 26-12-2024

评价: The rooms were slightly rundown. But overall nice stay and lovely beach.

9.0 Great luxury resort - Alvin 05-01-2025

缺点: Would have liked it closer to some shops

9.2 Fabulous resort hotel! Gorgeous rooms with beautiful beach view and wonderful staff! - Sharon 21-11-2024

评价: My family and I stayed 6 nights at Hyatt Regency Danang. The suite was really spacious and comfortable, the food options in the resort are amazing and facilities are definitely comprehensive. All the staff were really friendly and helpful. Highly recommend Hyatt Regency to tourists visiting Danang. Peaceful and safe, beautiful pools where you can enjoy poolside dining while kids play in the shallow pool.

9.0 Comfortable place to stay with super kind staff - Nara 03-01-2025

优点: Facilities: Spacious rooms, comfortable beds. Hotel staff were very friendly and kind. Beach was nice but couldn’t spend much time there as it rained every day.

缺点: Breakfast could be better, it is more Asian than international. Would be nice to have some variety of cheese, smoked salmon etc. Was expecting the club to be a place to have a cocktail and chill before dinner but instead it was like a canteen where everyone brought kids to feed them. Would be nice if the hotel management changes the concept of the club.

位置

Địa Điểm Gần Đây

附近机场

  • 岘港国际机场 (DAD) : 8.3公里 车程19分钟
  • 富牌国际机场 (HUI) : 73.9公里 2.0小时车程

公交/地铁站

  • Da Nang Railway Station : 8.8公里
  • 蚬港中央车站 : 10.8公里

医疗机构

  • Ngu Hanh Son District Hospital : 860米

逛街购物

  • 韩江市场 : 7.8公里

热门地标

  • 农水海滩 : 370米
  • 五行山 : 1.1公里
  • 美溪海滩 : 5.2公里
  • 龙桥 : 6.6公里
  • 占族凋刻博物馆 : 6.8公里
  • 岘港大教堂 : 7.4公里
  • 汉河吊桥 : 7.4公里
  • 岘港观音像 : 9.7公里
  • 山茶山(猴山) : 11.8公里
  • 巴拿山 : 29.6公里

周边地标

  • 农水海滩 : 370米
  • Ngu Hanh Son District Hospital : 860米
  • 天孝大理石手工艺雕塑 : 930米
  • Marble Moutain : 1.0公里
  • Am Phu Cave : 1.1公里
  • TY NGOC Handicrafts Sculpture Shop : 1.1公里
  • 五行山 : 1.1公里
  • Marble Mountains : 1.1公里
  • Marble Sculptures : 1.2公里
  • Shopi : 1.2公里