棉兰昂卡萨美居大酒店 (Grand Mercure Medan Angkasa)
Jl. Sutomo No.1, Medan Perjuangan, Medan, Indonesia
棉兰佩尔朱安甘, 棉兰 - 市中心
更新时间 28/06/2025
入住 / 退房时间
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印度尼西亚 不容错过的活动
评价
评分
在 Agoda 上有 3320 条评价
清洁度 - 8.7
设施 - 8.7
位置 - 8.6
服务 - 8.6
客房质量 - 8.6
评价： Place is amazing and clean , staff is extremely helpful.
优点： bed was comfy, room spacious
评价： This is a good hotel with spacious rooms and a decently sized pool for swimming. Breakfast buffet is great. But restaurant otherwise is below standards. It takes too long for the food to arrive, and the quality isn't worth the wait. Hotel is undergoing some renovation at its main lobby area, so perhaps they are not fully operational on the F&B side, but guests will expect better of a highly rated hotel. Bathrooms by the poolside are also substandard so you should shower in your own room after a swim.
优点： Location n inviromen n food is very good
缺点： Everythings is good
评价： Great location and friendly staff
优点： The location. The breakfast was excellent and Mr Hotlan was so kind and friendly towards all the hotel guests!
缺点： One of our room wasn’t ready upon check-in time. We had to wait until 4pm and keep asking the receptionist for the key. It was disappointing because lack of coordination between hotel staff. After we entered we found that the bed sheets had some dirty stains and the room had some weird smell. The hotel staff proposed to put air purifier instead and it helped a little.
评价： Good Hotel
优点： Breakfast
缺点： Facilities, hot water was less, cafe was until a certain time not 24 hours, lobby parking slots were not meant for customers staying in the hotel most of the time.
评价： Rooms were okay just that it wasn’t as Mecure standard
优点： Their breakfast was very good. We loved the Teh Tarik. The concept which involved UMKM and various was interesting. The room is spacious.
缺点： The FO staffs needs training. Wait long for checked-in. They showed no empathy when we asked if they had first aid for cut. Being rejected (at first) when asking for business bill eventhough we had requested on our booking. The staff pointed at us when the deposit receipt was not found, call us screaming at lobby (The staff did not give us the receipt. We asked them to check the cctv but they did not reckon). Greeted a staff at lobby's toilet, but no reply. The biggest of all, there was no apology. We left the hotel mad.nnThere was strange smell in the shower room and aisle.
优点： The decor of the lobby and common spaces was very lovely and the attention from the front desk staff and housekeeping was superb.
缺点： The was a mildewy smell to the room and two of the water sources in the bathroom constantly leaked. Dining onsite was frustrating, as we abandoned by staff in empty restaurant. we had to get up several times to find a server to request assistance.
评价： Good
优点： All
缺点： Lack of coffee machine for breakfast
评价： Overall a pleasant experience.. close to a lot of good food.
优点： Beds are very comfortable. Inside the room is big and very quiet. The tv is big.
缺点： Elevators are so slow : you need to wait so many times because there are only 3 and they are not well programmed! The buffet for the breakfast the weekend is around the swimming pool so it is very noisy with kids playing and screaming. The buffet is not well organized: lots of plates were emptied and not enough place to seat : we need to wait that someone gone to sit down.nThe bathroom should be more maintained
评价： Please take note for tropical country.. air conditioning has to be in good condition
优点： Everything was exceptional! Staff was great, amenities great, room was clean and comfortable. For the price I couldn't have asked for a better stay. Sir Hotlan was amazing while we were eating breakfast. Very friendly and helpful! Terima kasih banyak Grand Mercure Medan
评价： One thing to improve is the room availability and attention to detail when we do out booking. Experienced room have to be upgraded as hotel was overbooked. Air Conditioning system at the loby and cafe should be taken note. Medan is tropical country and it is not jice to have outdoor meeting all the time while lobby air conditioning is very poor.
缺点： Room smells soury.(Sweaty smell)
设施与服务
交通
- 机场接送
- 汽车租赁
- 内部停车场
- 免费停车
- 出租车服务
- 接送服务
餐饮
- 供应晚餐的餐厅
- 亚洲餐厅
- 早餐
- 自助餐厅
- 客房早餐
- 自助早餐
- 素食餐厅
- 酒吧
- 清真早餐
- 咖啡厅
- 国际餐厅
- 餐厅
- 户外烹饪设施
- 儿童餐
- 亚洲风味早餐
- 早餐餐厅
- 咖啡厅/茶馆
- 点菜餐厅
- 池畔酒吧
- 供应午餐的餐厅
设施
- 干洗服务
- 有线/卫星电视
- 保险箱
- 会议室
- 洗衣服务
- 24小时前台
- 医疗服务
- 每日客房清洁
- 行李寄存
- 会议/宴会设施
- 电梯
- 吸烟区
- 无现金支付服务
- 快速办理入住/退房
- 禁烟房
- 送餐服务
- 提供发票
- 24小时入住
- 会议室
娱乐设施
- 蒸汽浴室
- 瑜伽室
- 游泳池
- 儿童泳池
- 室外游泳池
- 健身中心
- 水疗中心
- 按摩
使用语言
- 汉语（普通话）
- 英语
- 印度尼西亚语
- 法语
无线上网
- 公共区域无线上网
- 免费无线上网
- 特殊活动无线网络
- 互联网
- 互联网服务
- 所有客房均提供免费Wi-Fi！
