KHÁCH SẠN YÊN BIÊN LUXURY
Nguyễn Trãi Số 517 Nguyễn Trãi, Hà Giang, Việt Nam
Hà Giang, Hà Giang
Cập nhật ngày 28/06/2025
Thời gian nhận phòng
Đánh giá
Điểm nhận xét
Có 980 đánh giá trên Agoda
Độ sạch sẽ - 9.5
Tiện nghi - 9.4
Vị trí - 9.2
Dịch vụ - 9.0
Chất lượng phòng - 9.1
Đánh giá: Hotel is modern, well located. Bed was very comfortable. Shower had good pressure. Breakfast was included but not spectacular. Staff especially the male manager was quite rude. The female receptionist were pleasant.
Điểm cộng: It was a nice room, comfortable bed, clean and spacious hotel
Điểm trừ: The front desk receptionist did not make a friendly effort to be helpful.
Đánh giá: Great 4 star hotel in hagiang city. Large rooms, comfortable bed, good shower pressure, clean rooms and nice breakfast.
Điểm cộng: Spacious rooms, warm and quiet rooms in a great spot. If you’re staying over the weekend, the street becomes pedestrian only with a local market taking place till late.
Điểm trừ: Staff does not speak English but was friendly. Use a translation app to get what you want.
Đánh giá: Clean and nice room. Terrible smell of rotting food near lift on restaurant floor level. Smokers inside near reception not acceptable
Điểm cộng: It was great to stay there before and after our Ha Giang loop trip. Great room. Good shower. Nice bed. They did our laundry overnight really quickly and for a great price. The pool was great and nice to lounge beside.
Điểm trừ: The food and the breakfast was not worth it. Eat at other restaurants. Really good ones about a 10 to 15 minutes walk.
Đánh giá: At last soft beds and shower that doesn't flood the room. Food was good but it smelled so bad near the elevator on the dining room level near the kitchen. Garbage maybe not taken out. Heater worked well. Staff need to have better English.
Điểm cộng: The room is spacious. Great views from the room. Bed 🛌 is very comfortable. Breakfast 🍳 is excellent.
Điểm trừ: Toilet was not clean when arriving. Very hard to communicate. Maybe 🤔 English speaking people are not in their main focus. Exception Manh from the reception. Manh also organized me a limousine bus ticket 🎫 to Hanoi which worked perfectly.
Đánh giá: I’m a satisfied customer. And definitely recommend any of my family members and friends. Very hospitable people. The location is A class.
Điểm cộng: We arrived at about 2am after the night bus, easy to check in. Very big and comfortable room. Really good breakfast
Đánh giá: Great location, friendly staff, decent breakfast. Rooms were comfortable and clean. Beds comfortable. Reasonable price. Would stay again.
Điểm cộng: Great location, very friendly staff
Điểm trừ: Nothing much
Đánh giá: The place is in the center of the city. Walking distance from bus drop off just infor the driver where you will stay.
Điểm cộng: Clean and friendly staff, will definitely stay again.
Đánh giá: good value for money
Điểm cộng:
We didn't have breakfast at the hotel. Clean room, great location, close to walking street and all other amenities
Hotel staffs are friendly.
Điểm trừ:
I'm extremely disappointed with the Nhu Y Spa service in Yen Bien Hotel.
Apparently, this spa is not even apart of the hotel, however, Hotel reception will give customers a voucher for foot spa service, then we customers comes to the spa, of course they will try to up sale more service, and this voucher then becomes useless, customers does not get any discount from this voucher, basically a marketing trick which is unprofessional for a 4 stars hotel. The worst is customer service from this spa, bad skills, male and female customers are to be put into the same small room for a foot, neck and shoulders massage, while allowing the male customers to be shirtless, drunk and loud, dirty talk, It was just a totally disaster, extremely uncomfortable experience, unacceptable for a 4 stars hotel to cooperate with such spa business
I and my mum expected a relaxing massage after long drive wonderful trip in Ha Giang, then we end up in this spa the last night of the trip, sitting in the same room with those shirtless males who are rude and disgraceful and that the spa manager did not do anything to resolve the issue when I raised the concern that I and my mum were extremely uncomfortable. She basically said, this food massage is only for public access, if I and my mum want a private room then upgrade the service. What a terrible response. I did not need the massage to start with. I just wanted my mum to have a relaxing foot massage at the end of the trip, and this end up ruined it for us. Personally, I felt like I got scammed and I was at a massage place for after party drunk male service kind of spa. The only lucky thing is this happened at the end of the trip, not at the beginning.
Đánh giá: The hotel is very nice, clean, spacious room and located right in the center of Ha Giang.
Điểm cộng: Clean, good service, large room, great location, affordable
Điểm trừ: Breakfast was ok not great
Đánh giá: good location, and very nice hotel
Điểm cộng: The hotel staff welcomed us with smiles and were very helpful. Really classy hotel.
Vị trí & Địa điểm lân cận
Nguyễn Trãi Số 517 Nguyễn Trãi, Hà Giang, Việt Nam
🏛️ Địa danh nổi tiếng
📍 Địa điểm gần tôi
Tiện nghi & Cơ sở vật chất
Ăn Uống
- Bữa sáng [miễn phí]
- Bữa sáng [tự chọn]
- Quán bar
- Nhà hàng
- Bếp
- Bữa sáng
Tiện ích
- Dịch vụ thanh toán không sử dụng tiền mặt
- Nhận/trả phòng [nhanh]
- Dịch vụ giặt là
- Phòng không hút thuốc
- Dọn phòng hằng ngày
- Thang máy
- Có cung cấp hóa đơn
- Giặt khô
- Két sắt
- Cơ sở vật chất cho họp mặt/tiệc lớn
- Địa điểm cầu hôn
- Bàn tiếp tân [24 giờ]
- Giữ hành lý
- Khu vực hút thuốc
Giải trí
- Bể bơi
- Bể bơi [ngoài trời]
- Bể bơi [trong nhà]
- Phòng tập
- Spa/xông khô
- Spa
- Mát-xa
Ngôn ngữ được sử dụng
- Tiếng Anh
- tiếng Việt
Truy cập Internet
- Wi-Fi miễn phí trong tất cả các phòng!
- Internet
- Dịch vụ Internet
Đi lại
- Dịch vụ đưa đón
- Dịch vụ taxi
- Bãi đỗ xe [miễn phí]
- Đưa đón sân bay
- Ô tô cho thuê
