Villa Rabita

Điểm trừ: Breakfast options

Điểm trừ: Things that Need Improvement
Unfortunately, there were quite a few things that could’ve been better:

1. Staff Issues: The staff was really inconsistent. The girl and guy who welcomed us on 20/09 were amazing—super friendly, helpful, and made us feel welcome. But after that, things went downhill. The guy working at night barely spoke English, which made communication difficult. The worst experience was with the staff member on 25/09. First, there was a mix-up with a massage we had discussed. We told him we weren’t sure if we could make it at 8 PM, and he said he had already booked it, asking us to let him know if anything changed. We didn’t cancel or say anything else, assuming it was still on. But when we rushed back to the villa, he told us it wasn’t confirmed. When we tried to explain, he started arguing with us instead of offering a solution.
He was also responsible for cleaning the next day, and it was done poorly—cups weren’t replaced, and the bed was made carelessly. Worse, I caught him counting our laundry on the floor at the reception area, which was just strange and unprofessional. This staff member’s attitude—he was arrogant, unhelpful, and seemed disinterested—really soured our experience.
2. Dirty Pool: The pool wasn’t very clean there were leaves floating around and it didn’t seem to get much attention.
3. Not Private: The outside area had a really low fence, and one day, I actually caught a guy staring at us. When I told the staff, they just said, “Oh, it happens.” Not exactly reassuring.
4. No Real Kitchen: There’s no proper kitchen—just a tiny fridge and a small coffee table, which was kind of disappointing.
5. Bad Smell: There was a bad smell coming from the bathroom, possibly from the fishpond outside.
6. Bathroom Issues: The bathroom has an open roof, which brings two problems—people in a nearby building could potentially see in, and mosquitoes were constantly flying in. Super annoying.
7.

Điểm trừ: Pool is inside the room and private. It is surrounded by wall but some part still is visible from outside. Wall could be taller or there could be some hedge to make it completely private.