Valomia Beachfront

Điểm trừ: not ready! I didn’t stay here. when I came, the room was not ready! I found another place. but money was not returned

Điểm trừ: No hot water, never changed sheets, no clean drinking water, stains in the sinks, and toilet, toilet seats

Điểm trừ: 1. Location is completely different from booking map
2. Personal is scammers that ignored me during 5 days
3. Personal don’t speak English
4. Room is a hole , full of insects , old, stinky.

Điểm trừ: Worst hotel experience ever for my 10+ years travel.
First of all, spent around 30 min trying to find it - booking has wrong location, but wasn't able to find it even with Google, it is really hidden end looks like it was shut down a while ago.
No hot water, towels doesn't smell fresh, room and restroom dirty, porch floor cored with sort of grease and hairs, passage to the "hotel" is hardly 1. m wide and looks like technical space between buildings, seen a rat there, no parking, had to park in from of next door café where parking very poorly is made of kind of broken bricks, almost broke my legs and bike when I was leaving it.. Oh, and they played very loud live music in that café till 11.15 pm, imagine being next to a rock concert loudness level. Band wasn't bad thought.
Yard looks very nice in photos but in reality it covered in fallen leaves and fishing boats parked right on it, hit my head when was going through it.

Điểm trừ: As expats living in Bali over 14 years, we visit Amed 2-3 times each year. We stayed in several places in different price ranges. We have experienced high class - high price places and also low class - low prices places as this one. Very confident to announce this one as the bu**hole of Amed.
We did not arrive with high expectations, we know what we have paid and were expecting just a standard and clean place. Well, we arrived and wanted to check out immediately. Dust all around (the bed, wardrobe, light switches, window and door frames, rust on all appliances, smelly and dirty bed sheets & pillows, dirty floor, dirty toilet, cigarette buds in front of the room, broken parts hanging form the ceiling, broken sink, spider net above the bed ceiling and so on... I will try to upload all the photos with this review but if it will be not allowed, i will put it anyway up on Google.
We asked the staff when the room was cleaned last, he said "this morning" which was hard to believe. We contacted the owner to inform him about the condition of his place and he did not even comment about it. Our stay was planned as 2 nights but we checked out after the 1st night. We did not move on the first day as we were already tired driving all the way from south Bali. Next day in the morning we texted the owner that we are moving out and contacted bookingcom customer service to ask for a 1 night refund as the place was impossible to stay at. The owner said sorry we weren't happy at his place but of course in reality he did not feel that way. I told him that we will share our experience on bookingcom and Google. He just said "up to you".
Bookingcom customer service tried to ask the owner for a 1 night refund too but the owner did not agree. So, we ended up paying 2 nights although we stayed only 1 night and moved to another place for our 2nd night.
About the staff they see nothing wrong with the property condition and act like everything is normal for them.

Điểm trừ: Good and friendly stuff

Điểm trừ: Nothing

Điểm trừ: none. everything was exceptional

Điểm trừ: The rooms could use a facelift and some TLC. The long shoulder-width walkway between two tall cement walls was awkward and a bit daunting at night.