Ubud Diary Villa

Điểm trừ: I stayed right after new year night (first january 2025) every where else was fully booked otherwise I would not book 5 days here and get stuck with it ! anyway the
Insects, mosquitos were everywhere even in the bed also the Gecko 🦎 so many was roaming the whole villa
The swimming pool was full of insects I had to ask them to clean it before i swim and there still insects coming 🥲.During my five day stay (un refundable) I only swim for 15 minutes. Reception staff clearly showed me they are annoyed whenever I ask them for cleaning or spraying with pesticides and they act like if they are surprised. The toilet was not clean in the upper floor I had to ask for cleaning also but then I cleaned it up myself as my booking was not refundable 5 day stay !!!
We also ordered a breakfast that we did not eat also because of 🪱🐛worms in it, LITERALLY we could not touch it and we were fully charged, and the reception refused to cancel it or replace it with a new clean one. The shower in the bed room was only cold water the hot water works only for a few minutes ! The bathroom was full of insects they had to clean it again upon checking in. I had a very bad unwelcoming experience at this property starting from check in to check out and I would never recommend it to anyone unless they improve all of the above.

Điểm trừ: THE RECEPTION AREA
NO LOBBY
DOGS IN RECEPTION
BREAKFAST

Điểm trừ: Nothing honestly

Điểm trừ: The road to the villa is just good for one car. It can be a bit challenging if you are renting a car and driving.
Breakfast preparation took a bit long (so order one hour in advanced to avoid disappointment).

Điểm trừ: they charged us money for cleaning the towels as they had a spot. when asked about the policy, they did not show that if spots are found in towels we will be charged. That made my wife feel ashamed and I do not consent this attitude from business even when in another country

Điểm trừ: Some may prefer to stay more centrally in Ubud, but staying just outside of Ubud was not an issue as it was easy to get transport.

Điểm trừ: -It's a bit noisy from animals surrounding the area and undergoing construction near by, I would recommend the facility to have noise proof windows.
-The living room chair is uncomfortable, and I believe replacing it would make a big difference.