Tropical House Bungalows

Điểm trừ: Okay, so it's a real bummer on our part that we didn't carefully read the description beforehand and only later discovered that this place lacked some basic amenities: no hot shower, no shampoo or soap, no readily available toilet paper (unless requested), and to top it off, a flimsy and insufficient blanket (just a thin, short sheet as a cover).rnWhat really got to us, besides the lack of essentials, was the complete absence of empathy or an apology from the staff member when we urgently needed a hair dryer after enduring a cold shower. Instead of providing one, they resorted to a rather unprofessional attempt at humor by pretending to blow air from their mouth on us. Needless to say, it fell flat and was far from amusing.rnHad our woes ended there, I probably wouldn't have gone through the trouble of writing this negative review. However, thanks to this hotel, our day took a turn for the worse due to the transportation arrangements they facilitated. While the staff seemed helpful in booking activities for us, it turned out that they were merely pocketing commissions by steering us towards services at a nearby shop. To make matters worse, they failed to disclose crucial information, such as the fact that the boat they arranged for us was a slow one, significantly extending our journey time from Gili to Bali from the usual 2.5 hours to a 4.5 hours. Coupled with unfavorable weather conditions, the trip became an ordeal of discomfort and unpredictability. Furthermore, despite being assured that a car would transport us directly to our hotel in Ubud, upon arriving in Bali, we were informed that it was actually a shared minibus that made multiple stops before reaching Ubud, prolonging the journey to a frustrating 5 hours instead of the usual 1.5-hour ride in a private car. Frustrated by the unexpected delay, we decided to forego the shuttle service and opt for a Grab car to avoid wasting more time.

Điểm trừ: The ac didn’t work that well

Điểm trừ: Because I was a lot of some thing is not ok and important something accommodation is not clean

Điểm trừ: The rooms are dirty, ac is not working, breakfast is bad

Điểm trừ: The bathroom has an open roof, water is salty, no hot water in the bathroom. The facilities mentioned like kettle, toiletries were not provided.