Townhouse Oak Signature Bali

Đánh giá: .

Điểm cộng: It is well priced and good value money administration follow-up to customer request with poor

Đánh giá: To the staff you are nothing so expect nothing because you will get nothing from this place. Asked 3 times for assistance with aircon and gave up on the second day. Room was actually ok tv was not good not Netflix ready , the safe in room was superb, shame I couldn't say that about the staff, The pool was filthy and falling apart... I greeted girl reception and was meet with blank stares , would never stay nhere again.

Đánh giá: Shower didn't have hot water. No real amenities other than a dinky pool.nnBut still, can't beat this place considering the price you're paying. Convenient location on one of the main streets of Sanur.

Điểm cộng: The room was canceled by oyo. The hotel staff showed me the cancelation from February 19 (my booking was in November) claiming a price mistake.nI never got an information about that! I was very surprised to have no room when I arrived late in the evening.nThe hotel gave me the option to book again at a higher price (4 times up) or have no room at all :(nI think it's a scam to attract guest with a low price and force them to spend more money on arrival.nThere is not even a refund for the initial booking yet. It's really not much money I lost but since this can't be legal I think I have to report this to the police.

Đánh giá: Air conditioned super weak , freedge weeak , too much noise in the rooms facing the road.nnThe bed is super comfortable tho.

Điểm cộng: What made this property exceptional were the front office team led by Denis . They were willing , professional , and made my stay .nI was there for almost a month , not once did the GM come and introduce himself ..this is unacceptable for the hospitality industry . When I asked about him he was either busy or out at another property .

Đánh giá: Good

Đánh giá: A great hotel with superb beds, big rooms. But since Covid the management has changed at least 3 times. Whenever i book again for Signature Townhouse, I tell them same room as usual. I am a tourguide and travelagent who stayed in 100 different hotels last year, so i can t remember the room numbers. It is sooo easy to look up my name on their system for previous bookings, but somehow they are not able to do it. 2 weeks ago I stayed there 1 night and found out that all the guests were angry, no hot water for 1 week.Just stayed 4 nights in a twin room ground floor, wanted to extend for 2 more nights. Sorry Sir, your room type is not available anymore, only double beds. Was OK with me, but then the receptionist girl told me I have to check out of my old room at noon, wait 2 hours in the lobby until i can check in to my new room. What kind of service is that, extending your stay in the same hotel and being asked to wait for 2 hours. Been to 78 countries, but this hotel needs a new owner, management and should train their staff properly. This was a disgrace for Bali tourism.

Điểm cộng: Location and staffs were good

Điểm cộng: Good location nBig room nRecommended

Đánh giá: Swimming facilities not clean or available

Điểm cộng: Lovely staff good clean rooms

Điểm cộng: The staff were great. Very clean rooms quiet n10 minutes away from the beach ⛱️ nLocal shops near the hotel

Đánh giá: The toilet and sink could be scrubbed cleaner. The pool was under maintenance this morning when I would have liked to swim. nnOtherwise, it was a pleasant stay. The staff are attentive and pleasant.

Điểm cộng: I just booked an great hotel room in Bali, and I couldn't be happier with the value for money! The room looks nice, offering all the comforts I could want, and the price is great for what it offers.