Tjokro Style Yogyakarta

Điểm trừ: Bad for tv because just Indonesia TV. Channel International is not.

Điểm trừ: Toilet sprayer not functioning.

Điểm trừ: So far everything is good

Điểm trừ: So far everything is good.

Điểm trừ: Breakfast was under my expectation

Điểm trừ: We got room with broken air conditioner. And their actions are:nn1. They didn't let us change roomn2. They repair the AC for 1 hour, and they don't come fast. We need to call the reception twice and go to the front desk once to get it repaired around 4 - 5 am.nnAnd it get broken again 3 hours after repairednnWe only get 3 hours sleep.nWe cannot rest on the noon, because the ac is broken. So we went to mall to let them repair it.nnThe receptionist (woman with shoulder length hair, tanner, and slim) is very rude.nnWhen we called them to ask whether the AC is repaired or not, she hungs up the phone 2 times.nnThen on the third call, we asked them to check it first if it already repaired, because we need to get rest directly when we got back to the hotel,, since we only get 3 hours of sleep.nBut her answer is, you can check it by yourself ma'am.nnWhat??nnThen, guess what? When we got back, the ac is still broken.nnWhen we asked to change the room, they said no, and they expect us to wait again to be repaired.nnThen we ask to check out and refund but they didn't let us do that.nAfter waiting for 1 hour, we got another room, yes the air conditioner is cool,, but it gives us ringing sound.nnAnd the curtains are ripped..nAlso we saw baby cockroach in the bathroomnnnAs I can see. The hotel is lack of maintenance.. also lack of staff training.nnBe careful, not to spend your day here.nnnThe woman in green shirt (not the receptionist serves us better. But it's not enough. Since she doesn't give quick action. Because of the lack of professionalism, me and my son got sick after we stay there. We don't get enough rest at all).nnThe only compensation we get is only a piece of chocolate cake, for size about.. 4 cm x 10 cm x 6 cm.nnVery traumatic to stay there.nnShame on the group that manages the Tjokro Style Hotel. Since they claimed they maintain the HR competence.

Điểm trừ: Bathroom

Điểm trừ: - There was a cockroach on the bed on the first night of my stay.n- There was a small worm on the floor of  the bathroom, since the water from the shower came out to the toilet area, and the water on the floor couldn't dry properly.n- The room isn't soundproof, the 2nd day of my stay I could hear the group of students (came by bus) came to the room next door, and they were speaking a lot and loud, I woke up from my sleep cause of that.n-The staffs of the hotel, I don't know why they had to run in the corridor in front of my room, and it happened so many times.n- The slipper was only one pair, I had to ask the FO to send me one more for my husband.n- The responses from the staff were sooooooo slow. n- I ordered some foods from outside and asked the delivery man to leave it a while in the FO, and every time I asked the FO staff about my foods, their reactions weren't really friendly. Only the staff in the night shift gave us the smiles every time we met.n- The TV channels are only local, and the quality isn't really clear.n- The AC didn't work properly. It was stuck in 16°C and wasn't cold. Eventually, it's only fann-Because of the cockroach incident, I wasn't sure whether to drink or use the water inside the bottle that the hotel had prepared. I preferred to buy alone in the shops nearby n- A lot of yellow stains in the bathroom nnWill not think to stay here again next time.

Điểm trừ: in my opinion far from malioboro