The Rixx Indochine Apartment (gym/pool/security

Tiện Nghi và Cơ Sở Vật Chất

Địa điểm tham quan gần đây

Câu Hỏi Thường Gặp

Đánh Giá Của Khách Đã Lưu Trú

Great location, management team. A tad to work on the cleanliness and the utilities such as air-conditioning and fridge other then that it’s a great stay.

Spaces apartment whoever having children /want cooking. Not far from Ben Thanh Market, and a lot foods around this property. I will book this place if come back visit Saigon again.

There is no contact from room to reception and any request for room items like hand towels or additional pillow you have to go down and asked the reception. The reception will then contact owner for approval. It takes some time to get things done which is the only setback

I would have rated it as 5 stars if :
1. The room we got should be the same room shown on the picture as we paid for. A day before our check in, we got email from the owner that our room is floor 6, room 6.1. However, when we checked in, we got floor 8, room 6.1. I contacted the owner and she said the A/C in the other room was broken and it should be fixed by 12/23/23 and they can move us there. But guess what, no one ever contacted us for moving, we ended up staying for the room that we were not expected the entire 5 nights.
2. It listed as it can sleep up 3 people, but thanks to one of the reviews, it mentioned the sofa is not a sofa bed, can’t sleep, so I requested the owner to provide an extra bed or mattress and she did. However, the mattress was so thin that my son complained back pain & couldn’t sleep well for those 5 nights. We got charged for the extra person, so we were expected the owner to provide a better mattress or sofa bed for the 3rd person.
Overall, happy with the location, staffs are very nice and helpful. Owner just need to invest more in their properties, be mindful, show care, be straightforward, be up-front, and honest. Customer wants what they see or pay for, it what they will get. After all, you want customers to be happy and come back or prefer friends.

Only downside is the sleeper sofa is just a regular sofa, not a pull out bed or futon. Aside from that, it was great.