湖景-西湖荷花公寓 (The Lakeview - West Lake Lotus Apartments)

评价： Foto and reality total different. Charge extra money for give more suitable room. Not recommend

优点： Very nice room

评价： Pre-warning: DO NOT USE THE BATHTUB SINCE THEY DIDN’T CLEAN IT PROPERLY - THIS IS AN HOURLY RATE HOTEL FOR COUPLE SO AVOID USING IT AT ALL COST nnI need 2 nights stay before my upcoming flight. If it was a 1 night business trip, it would have been fine but elongated the stay a bit more than that was definitely a disaster.nnEverything is extremely dirty, especially the bathroom and the floor. Even asked they to clean properly the next day but they did the job poorly. The duvet insert was never washed - you can actually smell the scent of previous tenants.nThe bathtub has hair of previous guests. Wet and unhygienic.nnI tried to ask for new towels the next day but they lied and my request of duvet inserts was ignored. The room was full of mosquitoes and you will never have a good night sleep. Everything is either broken or dirty or out of date and smell funny.nnReasonable prices - not low price. And compare to the service you will be receiving, definitely not worth it. The staff is enthusiastic at a certain level but will not try to support customers beyond means, can’t speak English.nnLocation is nice and secure, convenience and tourist friendly. Overall tolerable but spent 100-200k and deeper research would have been wiser.

优点： Room was not clean

评价： Although the price and customer service is nice, the room has many furniture and equipment out of order (lock, window, shower)

优点： The location is quite near the lake.nThe reception guy is very helpful.

评价： For couples wanting to experience West Lake travel, beautiful rooms, amenities, and very reasonable prices. Friendly staff too.

优点： Room is large more than usually in Hanoi. The full lake view is partially blocked by some roof, but it is nice at night you can see the light of the city behind. And lake protects from pollution. There is a fridge, there is an electric cooking pan and a kettle, they works after thoroug cleaning. All was easily cleanable. They give you a scratching sponge and dish soap. nSheets and towels are clean (very clean) you can get new ones in the laundry room, you can find toilet paper and water in a storage room if you search well. it stays open during the day, (basically you have to help yourself.)nThe location is great. The area and building are safe. The staff leaves here, they are super kind and gentle. Enjoy a bathtub. Hot water works well you just have to wait 10mn, and take breaks. The bed is huge and comfy. There is a big window you can open with a balustrade (not a balcony per say). This place could be awesome with a deep cleaning, some treatment and painting of the mold and good leadership.

评价： THIS SHOULD BE REMOVED from the list of choices for accommodation. Staff keeps hanging up the phone. Place looks like a crack den. The photos and the painting on the structure gives off DRUG LORD's hiding place. Elevator doesn't work so it's very scary.

优点： The staff are friendly and welcoming, and the room is suitable for the price I paid. There are some excellent restaurants nearby, and I particularly enjoy the pubs around here.

评价： Staff were very friendly however the rooms are not as advertised

优点： This apartment makes me feel comfortable like home, and it's easy to find. The hosts are lovely and hospitable they introduced me to the local specialty here, which is West Lake shrimp cake, Vietnamese cuisine is really interesting.

评价： staff is not good not helpful

优点： Even though I only stayed one night, i was quite impressed with the service quality at Lakeview. Thank you to the morning receptionist for lending me The biggest which I found very enjoyable and intend to purchase.

评价： The area is good, but do not expect much, for budget friendly.

优点： Good and a cozy location

评价： Book carefully read description of room because cheaper room allow to stay only 3 hrs.

优点： Good spacious, well made rooms... Clean and comfortable. The locality is really good. Everything is available within walking distance... password operated elevator. Host Ms. Alice also deserves a mention... She made our stay and check-in quick and easy.. she helped us with early check-in also.

评价： already booked, sent the money, but cannot stay due to out of room?

优点： Room is airy and clean. Reasonable for the price range. Staff are enthusiastic and welcoming. The owner is funny and likable