The Grand Hill Resort-Hotel

Đánh giá: Semua staff yg mengangkat telepon kurang sopan…senua staff terutama Receptionist harus di training cara customer service..bicara nya tidak bagus tidak seperti ke customer seperti omong sama teman kali ya..sangat cuek kalau sy bilang. Hanya staffs yg di restaurant yg sangat ramah, very helpful, bagus deh pokok nya.nPihak hotel kurang fair kalau sy bilang..kalo check out kita harus on time tapi pas check in padahal tinggal 5 menit lagi jam 14.00 sy masih disuruh tunggu…sy complaint gak mau tau hrs bisa masuk pas jam 14.00 baru deh di dengerin..enak saja menyuruh org mennggu lagi. Boro2 request early check in. Seharusnya diusahakan melayani check in terlebih dahulu tamu yg sudah datang lebih awal…bukan nya asal random…kalah dong sama resto fast food aj..first come first serve

Điểm cộng: Location, staff and view

Điểm cộng: Breakfast was ok, location either.

Đánh giá: Bagus banget, sesuai ekspektasi

Điểm cộng: Pleasant staff, spacious rooms and the location.

Điểm cộng: The hotel is very comfortable and the staff are professional, the breakfast is excellent. The atmosphere is beautiful

Điểm cộng: Staff, buffet, clean, location and view

Điểm cộng: Great view, comfortable, quiet, safe, excellent breakfast buffet, the pool overlooking the village.

Điểm cộng: The location

Đánh giá: Over all, the services n faciliries are ok

Điểm cộng: The location

Đánh giá: I like the view from the balcony to city, i like fresh air, i like the food (breakfast) good!nWould like to stay again for the next trip in this hotel.

Điểm cộng: The place is beautiful and clean and the staff are friendly and the breakfast is delicious

Đánh giá: Nice hotel, specially the breakfast :) but lack of facilities.

Điểm cộng: Love the location, included breakfast, friendly staff and swimming pool