The Garden Villa

Điểm trừ: Too hidden and ally to come in very dark. Not save at night walk as dog barking as well. nSuggestions to have shutter service to main road will be helpful for visitors to move around especially at night.

Điểm trừ: Ok ,rnI think the location is fine m getting to the front gate up via the gangs was problem , no arrows or signage.google earth gives you the wrong entrance location.rnIn its day I believe the complex would be great, it needs major gardens and maintenance updated, lots of over grown vegetation , its needs some tender care to turn it back into a great small resort. Maybe upgrade the management.

Điểm trừ: The suite room we had, there are a few uncomfortable things that we experienced. For instance, the bedroom walls needed to be repainted, please spray mosquito repellent before customers' stay, and the last but not the least is cover the unnecessary closed-windows mounted on the wall. I mean, we needed to sleep, but the light coming through those windows was too bright that ended up not having a better sleep. Unless you are a morning person, then it's not a problem lol.

Điểm trừ: This is not a hotel or not even remotely resembles something that is hospitality business related.rnFrom the moment we - finally - arrived after driving through an endless long and extremely narrow street, we should have known that this was going to be bad. The location for one is an absolute put off.rnPaying with a credit card seemed to be too much of a hazzle and the staff pushing us for cash.rnWe stayed in one of their deluxe lumbung rooms. These are run down wooden shacks. Nothing to do with the original Indonesian century old wooden structures. rnWe arrived and the room was boiling hot and infested with mosquitoes. The staff said they forgot to turn on the AC. The room only got cold after we came back from dinner and an evening out after 6 hours.rnThe towels have holes in them, are stained and so worn down that they are barely worth the name towel. rnThe internet does not work. Staff were very snotty about it until I dragged one of them to the room and asked him to log in. Then he was able to admit that it does not work.rnBedside tables lamps have American plugs that don't fit the sockets.... I cannot even start to comprehend this... The lamps are just standing there with the plugs lying next to the sockets...rnThe outside bathrooms are just filthy and offer no privacy. The bamboo fences have openins so big that the entire village can come an watch you take a shower.rnI could go on and on, but I don't have the energy.

Điểm trừ: No hot water in shower or bath.

Điểm trừ: Pavement little rocky

Điểm trừ: - staff organization seemed very bad, checkin took a long time and it seemed they were not expecting usn- the tour guide accompanying us had to intervene to ask of everything was ok as they were taking a long time confirm ling my passport n- room was not prepared beforehand and had dirty towels in itn- staff had to rush to the room to check if it was acceptable for us to stay as if it wasn't cleaned before, we suspect that the sheets were not changed to clean ones before we arrivedn- no clean towels there, staff had to bring two for us after we got in the roomn- bugs in our room: one cockroach, one gecko and one frogn- they were unsure if our reservation had breakfast included or not, we had to check ourselvesn- shower gel dispenser was detached from the wall because the base was not a matching set with the container and when we tried to use it it fell on the floor and spilled shower gel all over the shower floor...n- bathroom had a hole to the outside(garden) in the bottom of a vertical window where all the bugs could get in at night n- the shower tap was covered in limescale

Điểm trừ: * The Room Furniture is so old & the bathroom + Toilets need to be renewed.n* No Amenities “ Shower Gel , Shampoo, soap & detergent provided. n* The cooking stuff is so old and not clean. n* They charged us money for keeping our luggage stored in the hotel for the days we had trip to Nusa Doa & Gili Trawangan which is low level Customer service. n* They are charging extra 3 % if you pay by card instead of cash which is unusual system specially for hotels ‼️and not mentioned while booking , it is so unfair system in bali a lot of shops they charge it “while this fee which the bank charging it to them known all over the world the merchant has to pay it not the customers. n* Their main kitchen near the reception which they are using to cook for the guests is so dirty and they are using old cooking stuff. n* No hot water in the shower .

Điểm trừ: The smell of mold on the walls and the fact you could see it and no hot water

Điểm trừ: The location is a little difficult to find on the first day. But after you check in, you find it quite convenient.