Khách Sạn Thanh Bình Central

Điểm trừ: Too hard to communicate with stuff, no english.
I didnt have water first couple of hours, told them, after it worked , but i didnt get the reason till now. 😁

Điểm trừ: Some laundry items went missing. Rooms could have been a bit cleaner.

Điểm trừ: perhaps is because of the climate/rain but there were often ants in the room. the first night we were there we noticed a bunch crawling around (the staff was helpful in mopping the floor again which cleared them out). but during our few days stay, one or two stray ants were still noticed.

the hotel overall probably does need some maintenence as well.

Điểm trừ: We stayed for 3 nights in this hotel. No one helped us with our luggage and the hotel airport pickup driver just left our luggage on the street and left when it was raining heavily. The rooms are dusty, water leaks from the toilet faucet when you use it. Leaks is putting it mildly, the water fills the bathroom. Rooms on the 2nd floor have a damp smell when you enter. Lizards are everywhere in the room. So if you’re scared of them look for a hotel elsewhere. We arrived at 10:30 pm and only one staff was available for the time of check in. After that if you require anything you will have to search for the staff. The staff was not very friendly and rude most of the times. They avoid facing complaints by using the excuse of not understanding English. So when we use translate even then they are not very accommodating. I had to change the room and moved to the 3rd floor. No damp smell there. We didn’t feel welcomed in this hotel and was relieved to leave the hotel. The breakfast is pretty bad. Cold food and coffee as a stand fan is pointing at the food always, probably trying to shoo off flies. All in all a lot of improvement is required. I will definitely not recommend anyone to stay here. One more thing.. the safe in the room doesn’t work.

Điểm trừ: Pool was a bit cold. There was ants in the cereal. Quality of hot food at breakfast could have been better.

Điểm trừ: Breakfast was not available when I was there. May be because there weren't many guests. But around the area there are lots of eating places. No issue.

Điểm trừ: Not clean enough. My room have dead cockroach. Another have previous guest used towel

Điểm trừ: I hope they do better with the property , very old building style and furniture are old.

Điểm trừ: Pool opening at 6.30 is too early as all rooms surround pool. Should include breakfast. No drinks service. Vietnam hotels could make so much more money if staff came around and offered drinks at the pool. Male housekeeping staff smoking while he cleaned rooms. Can’t use credit card to pay for room

Điểm trừ: Having a pool view room was great, but it lacked privacy due to the balcony location and the way the halls run.